Overall Ratings & Reviews Royal Regantris Kuta

Very high value for money... Near the surrounding facility and activity...

Close to Kuta Beach and the hotel is clean

the cups in the sept room were not replaced or washed because there were still black tea stains on the mat

Very satisfied and every time I go to Bali I definitely stay here.

The rooms and service are quite good and hotel standard.

- new building, new room - strategic location - near to airport - spectacular roof top pool - good staff

The room is cool, comfortable, clean, fragrant.

The room is spacious but not clean. The hotel slippers are used and not replaced, the towels are dull and smelly, the toilet looks like it is not maintained and is dirty. To take a shower you have to climb into the bathtub and the bathtub is slippery.

My experience, at first I thought the room would be cramped and small, because from the outside it looked small in the reception area, but after we saw the room directly, it was very spacious, the room was spacious, the bathroom was also spacious and clean, there was free wifi too, the wifi was very smooth. The staff were friendly, the security was also very friendly and very helpful. I will come back again another time.

the limited breakfast is not balanced with the price, we also ate at the restaurant when we paid using a debit card when we pressed the PIN, his eyes were watching us unprofessionally, we were really disturbed.

Hotel that is quite easy to access from anywhere Friendly staff Breakfast is quite ok Overall is suitable for its price

Hotel access close to Kuta beach etc.

great .. hotel access close to kuta

This was our second stay in the hotel. We checked-in only for 1 night because our flight was rescheduled. You have options for the deposit: Money or ID card. I chose to leave the ID card, and got it back upon check out. We got the superior room which was located at the new building so the room was new. The room was way smaller than the deluxe one (obviously). There was no bathtub and no hairdryer in the bathroom (like in the deluxe room), but that's okay, it's still spacious enough to walk around. This room is perfect if you're traveling alone or with a partner for a short period. If you plan to stay longer, I suggest you book the deluxe room. The fridge and the AC worked perfectly well. Wifi still a little slow after 5 PM. You can access the superior room at the new building through the bigger elevator near the restaurant, instead of the small one near the lobby. Staffs were friendly, polite and helpfull as always. Just asked them if you need anything. Don't forget to say 'thank you'!

Stayed in the old building but the room was very well-maintained. Deluxe room with a bathtub, pretty spacious. Unlimited hot water. Wifi a little bit slow after 5 PM, but that's okay. Clean rooftop swimming pool. They provide towels for the pool area, so you won't have to bring any towel from your room. Friendly staffs, great service, the food was tasty and affordable and the hotel is within a walking distance to other restaurants, pharmacy, ATM, and convinience stores. Just dial the ext 1 and the staff will cater to your needs within less than 5 minutes. Really great service. Will definitely book this hotel again.

The staff service is very friendly, breakfast is lacking. And if possible for the amenities in the bathroom need to be added again. But overall is good enough for the price of the room.

I stayed here for 2 nights with my family. I asked for a connecting room and was given one by the hotel. However, because the type of room I booked was deluxe, it was still in the old building. The staff, from security to others, were very helpful and friendly. Next time I go on vacation, I will stay here again

Service is very slow. Arrived at 14.00 according to check-in time but the room was not yet available and was told to wait according to WIB time. And they gave priority to those who came first even though I had also paid directly through the app. The room amenities were also lacking. In the picture, they got a bathrobe, but it turned out they didn't.

Nice hot water, I can even fill up my bathub with full hot water

Not good enough. Staff took my towel