Quest Hotel Kuta by ASTON

Explore Quest Hotel Kuta by ASTON

Overall Ratings & Reviews Quest Hotel Kuta by ASTON

Traveloka (2,647)
Other sources (390)
8.6
Very Good
From 2,647 reviews
Provided by travellers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.4

Location

8.8

Service and Facilites

8.6

People often mention about Quest Hotel Kuta by ASTON
All
Staff Friendliness (227)
Bedroom (207)
Accessibility (184)
Room Space (184)
Ambiance (174)
Bathroom (166)
Distance to City Center (162)
Hotel Area (152)
Surroundings (146)
Check-in/out Time (133)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Quest Hotel Kuta by ASTON

Number of reviews per page
20
40
Customer reviews
tuty l.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
We stayed two nights and returned for another night due to a flight reschedule. Very satisfied with the service and the hotel. I would recommend it. Thank you Traveloka. Thank you Quest Hotel.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
19 Oct 2026
Dear Ms./Mrs. Tuti L., Sincerely, Quest Kuta Hotel! Thank you so much for choosing Quest Kuta Hotel for your two-night stay and for extending it for an additional night due to a flight schedule change. We are delighted to hear that you were satisfied with our services and comfort throughout both stays. We are honored to have been a part of your journey to Bali. We strive to provide friendly, professional service and comfortable amenities to ensure every guest has a memorable stay, whether for leisure or a connecting flight. We greatly appreciate your appreciation of Traveloka and Quest Kuta Hotel, and your willingness to recommend our hotel to others. This support and trust motivates our entire team to continue maintaining and improving the quality of our service. Thank you again for choosing Quest Kuta Hotel and sharing your positive experience with us. We look forward to welcoming you back on your next stay and providing you with an even more memorable and enjoyable experience. Sincerely, Quest Kuta Hotel
Translated by Google Icon
See original
C***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 1 week(s) ago
The service was excellent. The staff were very helpful. Unfortunately, late check-out isn't possible. The room was fine. Overall, it was okay.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Oct 2026
Dear Valued Guest, Warm greetings from Quest Kuta Hotel! Thank you so much for taking the time to share your stay with us. We are delighted to hear that you were satisfied with our service, especially the friendliness and responsiveness of our staff in assisting you with your needs during your stay. We are also pleased to hear that your room was comfortable and that you had an overall positive experience with us. However, we understand your disappointment regarding your request for a late check-out, which we were unable to accommodate. We apologize for the inconvenience. Late check-out requests are subject to room availability and the hotel's operational needs on that day. However, we understand that the extra time can provide greater convenience for our guests, and we greatly appreciate your understanding. This feedback is important to us as we continue to improve the quality of our service and provide a better stay for all our guests. Thank you again for your trust in choosing Quest Kuta Hotel. We hope to welcome you back in the future and provide you with an even more memorable stay. Sincerely, Quest Kuta Hotel
Translated by Google Icon
See original
Dini
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Since I was on a break from work and wanted to go swimming, the area around the hotel had plenty of food options, so I chose this hotel for the second time. The location is comfortable and the staff is friendly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Oct 2026
Dear Mr./Ms. Dini H., Sincerely, Quest Kuta Hotel. Thank you for choosing Quest Kuta Hotel as your second accommodation. We are delighted that you trusted us with your vacation, especially your relaxation and swimming during your business trip. We are also pleased that you felt comfortable during your stay and appreciated the friendliness of our staff. Furthermore, the hotel's excellent location with a variety of restaurants around the hotel will make your vacation even more convenient and enjoyable. Your continued trust in choosing to stay with us again is a deep expression of our love and appreciation for our entire team. We will strive to provide friendly, professional, and attentive service to ensure that every visit is a memorable experience. Thank you again for choosing Quest Kuta Hotel as your place to relax and enjoy your vacation. We hope to welcome you back on your next visit for an even more memorable stay. Sincerely, Quest Kuta Hotel
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, the room is clean, the food is delicious and varied, the environment is friendly and there are lots of people selling food, it is quite close to the city and smooth.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Oct 2026
Dear Valued Guest, Warm greetings from Quest Hotel Kuta. Thank you for sharing your wonderful feedback with us. We are delighted to know that you enjoyed our friendly service, clean rooms, and delicious breakfast selection. We are also pleased that you found our surroundings convenient, with various food options nearby and easy access to the city. Your kind words mean a great deal to our team and motivate us to continue providing a comfortable and enjoyable experience for all our guests. We look forward to welcoming you back to Quest Hotel Kuta for another pleasant stay. Warm regards, Quest Hotel Kuta
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Clean and the staff were also very helpful.
Find this review helpful?
Accommodation's Reply
14 Oct 2026
Dear Valued Guest, Warm greetings from Quest Hotel Kuta. Thank you for sharing your feedback with us. We are pleased to know that you found our hotel clean and our staff helpful during your stay. Your kind words are greatly appreciated and encourage our team to continue providing excellent service and a comfortable experience for all our guests. We look forward to welcoming you back to Quest Hotel Kuta in the future. Warm regards, Quest Hotel Kuta
Yuliana J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel staff were very friendly and helpful. Thank you for helping me find my key. The luggage storage was also very helpful.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Oct 2026
Dear Ms Yuliana J. Warm greetings from Quest Hotel Kuta. Thank you for sharing your kind feedback with us. We are delighted to know that our team provided friendly and helpful service during your stay, especially in assisting with your misplaced key and luggage storage. Your appreciation means a lot to us and motivates our team to continue providing attentive and thoughtful service to all our guests. We hope to have the pleasure of welcoming you back to Quest Hotel Kuta for another pleasant stay. Warm regards, Quest Hotel Kuta
Kang W.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A pleasant hotel to stay in during your Bali trip. Culinary options are close by and access to tourist attractions is easy.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Oct 2026
Dear Mr Kang W Warmest Greetings from Quest Hotel Kuta, Thank you very much for taking the time to share your wonderful experience with us. We are truly delighted to know that you had a pleasant and enjoyable stay at Quest Hotel Kuta during your activities in Bali. It is great to hear that you found our location convenient, especially with the variety of culinary options available nearby and the easy access to various tourist destinations. We hope our strategic location helped make your stay more comfortable and allowed you to enjoy your time in Bali with greater convenience. Your kind feedback is highly appreciated and serves as a great encouragement to our entire team to continue providing friendly service and a comfortable experience for all our guests. We sincerely look forward to welcoming you back to Quest Hotel Kuta on your next visit to Bali and hope to make your future stay just as enjoyable, or even better. Warmest regards, Quest Hotel Kuta
Kang W.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Staying at Hotel Quest Kita was a pleasure. I've stayed here several times when I've been to Bali. The rooms are affordable and comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Oct 2026
Dear Mr Kang W Warmest Greetings from Quest Hotel Kuta, Thank you very much for your continued trust and for taking the time to share your wonderful feedback with us. We are truly delighted to know that you have enjoyed your stays at Quest Hotel Kuta and have chosen to stay with us several times whenever you visit Bali. We are especially grateful to hear that you find our rooms comfortable and our rates affordable. Your continued support and loyalty mean a great deal to our entire team and encourage us to consistently maintain the comfort and quality of service we provide to our guests. It is always a pleasure to welcome you back, and we sincerely look forward to having you stay with us again on your next visit to Bali. We hope Quest Hotel Kuta will continue to be your preferred place to stay for many more memorable trips. Warmest regards, Quest Hotel Kuta
Guest
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
It was a great stay. If you go to Bali, you must stay here. Thank you, Quest.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Oct 2026
Dear Guest Warmest Greetings from Quest Hotel Kuta, Thank you very much for your wonderful and heartfelt review. We are truly delighted to hear that you had such an enjoyable stay with us and that Quest Hotel Kuta has become your preferred place to stay whenever you visit Bali. Your kind words and continued trust mean so much to our entire team. It is always our pleasure to provide a comfortable and pleasant stay for our guests, and we are grateful to know that we have been able to make your visits to Bali more enjoyable. Thank you once again for choosing Quest Hotel Kuta. We sincerely look forward to welcoming you back on your next trip to Bali and creating another memorable stay for you. Warmest regards, Quest Hotel Kuta
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
A comfortable hotel with excellent access to the surrounding area and very friendly staff. Excellent.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2026
Dear Guest Warmest Greetings from Quest Hotel Kuta, Thank you very much for your excellent review and for choosing to stay with us. We are delighted to know that you enjoyed the comfort of our hotel, the convenient access to the surrounding area, and the friendliness of our staff. Your kind appreciation means a lot to our entire team and motivates us to continue providing warm and memorable service to our guests. We look forward to welcoming you back to Quest Hotel Kuta for another pleasant stay. Warm regards, Quest Hotel Kuta
Mhd w. L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very nice, close to the dining area. Especially if there are chairs and an ashtray on the balcony.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Sep 2026
Dear Mr/s Mhd W.L. Warmest Greetings from Quest Hotel Kuta, Thank you very much for sharing your positive feedback with us. We are delighted to know that you enjoyed your stay and found our location convenient, especially with the variety of dining options nearby. We also appreciate your suggestion regarding providing chairs and an ashtray on the balcony. Your feedback is valuable to us and will be shared with the relevant team for consideration, as we continuously look for ways to improve our guests' comfort and experience. Thank you once again for choosing Quest Hotel Kuta. We truly appreciate your support and look forward to welcoming you back for another pleasant stay. Warm regards, Quest Hotel Kuta
Iwan R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was a very memorable and enjoyable stay at Quest Hotel Kuta. The breakfast was delicious.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Sep 2026
Dear Mr Iwan R Warmest Greetings from Quest Hotel Kuta, Thank you very much for sharing your wonderful experience with us. We are delighted to know that your stay at Quest Hotel Kuta was memorable and enjoyable. It is especially pleasing to hear that you enjoyed our breakfast and found the food delicious. Your kind feedback is a great encouragement for our team to continue providing enjoyable experiences and maintaining the quality of our service. Thank you once again for choosing Quest Hotel Kuta. We truly appreciate your support and look forward to welcoming you back for another pleasant stay in Bali. Warm regards, Quest Hotel Kuta
K***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
A very pleasant stay! The staff was friendly and check-in was relatively quick. The room was clean, smelled good, and the facilities worked well. The hotel's location is also quite strategic, making it easy to find food nearby. I'll definitely return if I have the chance. Recommended!
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Sep 2026
Dear Valuable Guest, Warmest Greetings from Quest Hotel Kuta Thank you very much for sharing your wonderful experience with us. We are delighted to know that you had a very pleasant stay at Quest Hotel Kuta. It is wonderful to hear that you appreciated the friendliness of our staff and found the check-in process quick and convenient. We are also pleased that you were satisfied with the cleanliness, freshness, and overall condition of your room, as well as the functionality of the facilities. We are happy to know that you found our location convenient, especially with the variety of dining options available around the hotel. Your kind words and positive recommendation are truly appreciated by our entire team and serve as a great motivation for us to continue providing comfortable stays and warm hospitality to our guests. Thank you once again for choosing Quest Hotel Kuta and for your kind recommendation. We are very pleased to hear that you would consider staying with us again, and we sincerely look forward to welcoming you back for another enjoyable and memorable stay. Warm regards, Quest Hotel Kuta
M***d
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The swimming pool is clean and there's a children's pool. For Muslims, there are plenty of halal restaurants around the hotel.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Sep 2026
Dear Valuable Guest, Warmest Greetings from Quest Hotel Kuta Thank you very much for taking the time to share your positive experience with us. We are delighted to know that you enjoyed our clean swimming pool and appreciated the availability of a dedicated area for children. We are also pleased to hear that you found the surrounding area convenient, with various dining options available nearby. Thank you for highlighting your experience during your stay. Your kind feedback is greatly appreciated and encourages our team to continue providing a comfortable and enjoyable experience for all our guests. We sincerely appreciate your support and look forward to welcoming you back to Quest Hotel Kuta for another pleasant stay in the future. Warm regards, Quest Hotel Kuta
a***s
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
It's comfortable but the mattress looks like it needs to be replaced as it's starting to get hard and the springs are noticeable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Sep 2026
Dear Valued Guest, Thank you for taking the time to review your stay at our hotel. We are delighted to hear that your overall stay was comfortable. We apologize for any inconvenience caused by the firm mattress and noticeable springs. We greatly appreciate your feedback and will work with the relevant team to investigate and improve. We hope to welcome you back again and provide you with an even more comfortable stay on your next visit. Sincerely, Hotel Manager
Translated by Google Icon
See original
W***y
icon-Business
Business
icon-origin-TRAVELOKA
8.0
/10
Reviewed 6 week(s) ago
The price is so expensive, there are no tissues in the room and I can't sleep from the noise of pulling out chairs until morning.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Sep 2026
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay, particularly regarding the room amenities and the noise disturbance caused by the movement of chairs. Regarding the tissue, we are sorry that it was not available in your room. We would like to assure you that our Front Office team is available 24 hours to assist with any additional amenities or requests during your stay. We also regret that the noise disturbance affected your rest. We understand how important a quiet and comfortable environment is, especially at night. If these concerns had been communicated to our Front Office team during your stay, we would have been pleased to assist immediately, whether by providing the requested amenities or coordinating with the relevant department to address the noise. We truly value guest communication as it allows us to respond promptly and find the best possible solution while the guest is still staying with us. Nevertheless, we sincerely apologize that these issues affected your overall experience and appreciate your feedback as an opportunity for us to improve. We hope to have the opportunity to provide you with a more comfortable experience in the future. Warmest regards, Quest Hotel Kuta
Mohammad R. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Very good, but the food selection isn't extensive. Overall, very satisfying.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Sep 2026
Dear Guest, Thank you very much for your wonderful feedback. We are delighted to know that you had an overall satisfying stay with us. We truly appreciate your suggestion regarding the variety of our food selection. Please rest assured that your feedback has been shared with our Food & Beverage team as an opportunity for improvement. We look forward to welcoming you back and providing an even better experience on your next visit. Best Regards Hotel Manager
H***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The hotel is around 10–15 minutes from Ngurah Rai Airport, so the location is very convenient, especially if you’re looking for a hotel for a short stay or transit before your flight. The staff were friendly and helpful. I booked a Superior Room but got a free upgrade to a Deluxe Room. The room was spacious, clean, and comfortable, making it suitable for families as well. The balcony was a nice bonus, with a direct view of the airport. You can even see planes taking off from Ngurah Rai Airport, which was pretty cool. Overall, a very comfortable stay and definitely recommended! ✅
Read More
Find this review helpful?
Accommodation's Reply
01 Sep 2026
Dear Valued Guest, Thank you very much for taking the time to share such a detailed and wonderful review of your stay at Quest Hotel Kuta. We are delighted to hear that you enjoyed our convenient location, especially for a short stay or transit before your flight. It is also wonderful to know that our friendly and helpful staff made you feel well taken care of, and that you appreciated the complimentary upgrade to a Deluxe Room. We are pleased that you found the room spacious, clean, and comfortable, as well as suitable for families. We are especially glad you enjoyed the balcony and the direct airport view. Watching the planes take off from Ngurah Rai Airport must have been a memorable part of your stay! Thank you once again for your kind recommendation. We truly appreciate your support and look forward to welcoming you and your family back to Quest Hotel Kuta in the future. Warm regards, Quest Hotel Kuta
yasmine a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Location superb! Nearby everything that you need, gift shops, walking distance to central Kuta area. Less crowded, less stressed. Easy to commute to the airport.
Find this review helpful?
Accommodation's Reply
01 Sep 2026
Dear Mrs Yasmine A. Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed our superb and convenient location, with easy access to gift shops, the central Kuta area, and the airport. We are also glad that you appreciated the quieter surroundings, allowing for a more relaxed and comfortable stay. Thank you for recommending Quest Hotel Kuta. We truly appreciate your kind support and look forward to welcoming you again on your next visit to Bali. Warm regards, Quest Hotel Kuta
P***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Was very happy with the service. Staff friendly, hotel room is clean and has a variety of breakfast options. Will be back here again. Highly recommended.
1 people find it helpful
Accommodation's Reply
01 Sep 2026
Dear Valued Guest, Thank you very much for your wonderful review and for recommending Quest Hotel Kuta! We are delighted to hear that you were very happy with our service and that you found our staff friendly and welcoming. It is also great to know that you enjoyed the cleanliness of your room and the variety of breakfast options we offer. Your kind words are truly appreciated and will certainly motivate our team to continue providing excellent service to all our guests. We are looking forward to welcoming you back to Quest Hotel Kuta for another enjoyable stay! Warm regards, Quest Hotel Kuta
Number of reviews per page
20
40