Quest Hotel Kuta by ASTON

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Overall Ratings & Reviews Quest Hotel Kuta by ASTON

Traveloka (2,492)
Other sources (372)
8.6
Very Good
From 2,492 reviews
Provided by travellers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.3

Location

8.8

Service and Facilites

8.6

People often mention about Quest Hotel Kuta by ASTON
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Staff Friendliness (205)
Bedroom (187)
Accessibility (167)
Room Space (165)
Ambiance (159)
Bathroom (150)
Distance to City Center (149)
Hotel Area (136)
Surroundings (133)
Wifi (119)
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Traveller Reviews Quest Hotel Kuta by ASTON

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40
Customer reviews
a***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The crew was very friendly. The room was clean. Since I'm Muslim, the hotel is close to a mosque, which was very supportive and enjoyable. There are plenty of places to eat nearby.
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Accommodation's Reply
25 May 2026
Dear Valued Guest, Thank you so much for sharing your wonderful experience with us. We are truly delighted to know that you enjoyed the friendliness of our team and the cleanliness of the room. We are also happy that our location, especially being close to the mosque and surrounded by many dining options, made your stay more comfortable and convenient. Your kind feedback means a lot to us and motivates our team to continue delivering the best hospitality experience for all our guests. We look forward to welcoming you back again at Quest Hotel Kuta. Warm regards, Quest Hotel Kuta
B***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly staff, clean rooms, all good
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Accommodation's Reply
25 May 2026
Dear Valued Guest, Thank you for your wonderful feedback. We are very happy to know that you were satisfied with our friendly staff, clean room, and overall experience during your stay. Your kind words truly mean a lot to us and motivate our team to continue providing excellent service to all our guests. We look forward to welcoming you back again soon at Quest Hotel Kuta. Warm regards, Quest Hotel Kuta
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 2 week(s) ago
A very strategic hotel located in the Tuban Kuta area, close to Park 23 Mall and Lippo Mall Kuta, many delicious culinary areas are just a walk away, the staff service is very friendly and welcomed us warmly, the check-in waiting time is fast, only the lobby waiting room is quite small and limited, for car parking is also limited and valley parking is done by hotel staff, for the room size is quite large and needs a lot of maintenance because the room is quite old. The rest with a budget of 300 thousand per night is quite okay to stay here.
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Accommodation's Reply
25 May 2026
Dear Valued Guest, Thank you for taking the time to share your detailed experience during your stay with us. We are delighted to know that you enjoyed our strategic location in the Tuban Kuta area, with easy access to shopping centers, culinary spots, and nearby facilities. It is also wonderful to hear that our staff’s warm hospitality and efficient check-in process made a positive impression on your stay. At the same time, we truly appreciate your constructive feedback regarding the lobby waiting area, parking space, and room condition. Please rest assured that your comments have been shared with the related departments as part of our ongoing efforts to improve our facilities and guest comfort. We are grateful for your support and happy to know that you found good value during your stay with us. We look forward to welcoming you back again to Quest Hotel Kuta in the future. Warm regards, Quest Hotel Kuta
N***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The service is very good and the location is quite strategic
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Accommodation's Reply
25 May 2026
Dear Valued Guest, Thank you for sharing your positive experience with us. We are very happy to know that you were satisfied with our service and found our location strategic and convenient. Your kind feedback is truly appreciated and becomes a great motivation for our team to continue providing the best hospitality experience. We look forward to welcoming you back again at Quest Hotel Kuta. Warm regards, Quest Hotel Kuta
F***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
It was very pleasant. It was a pleasure to stay at the hotel.
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Accommodation's Reply
25 May 2026
Dear Valued Guest, Thank you for your kind feedback. We are truly delighted to know that you had a pleasant stay and enjoyed your experience with us. It is always a pleasure to hear that our guests feel happy and comfortable during their time at Quest Hotel Kuta. We sincerely appreciate your support and look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Quest Hotel Kuta
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly. The location is very strategic. Easy to find food and close to Alfamart and laundry. I will stay again if I go to Kuta. All my needs were met very easily. The front desk is very helpful and attentive. Thank you, Quest. Best of luck.
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Accommodation's Reply
25 May 2026
Dear Valued Guest, Thank you so much for your wonderful review and kind words toward our team. We are truly delighted to know that you enjoyed our strategic location, nearby facilities, and especially the hospitality and attentiveness of our Front Office team. It is always our pleasure to ensure our guests feel comfortable and well assisted during their stay. Your positive feedback means a lot to us and will certainly motivate our entire team to continue providing the best service possible. We are very happy to hear that you would choose to stay with us again whenever you visit Kuta. We look forward to welcoming you back to Quest Hotel Kuta in the near future. Thank you once again for your support. Wishing you all the best, and see you again soon Warm regards, Quest Hotel Kuta
r***a
icon-origin-TRAVELOKA
8.6
/10
Reviewed 3 week(s) ago
further improve cleanliness
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Accommodation's Reply
25 May 2026
Dear Valued Guest, Thank you for your valuable feedback and for staying with us. We truly appreciate your suggestion regarding cleanliness. Please rest assured that your comments have been shared with our housekeeping team as part of our continuous effort to improve our service and maintain a better guest experience. We hope to have the opportunity to welcome you back again in the future. Warm regards, Quest Hotel Kuta
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very neat and close to the airport
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Accommodation's Reply
25 May 2026
Dear Valued Guest, Thank you for your wonderful feedback. We are delighted to know that you found our hotel very neat and conveniently located close to the airport. Your kind words mean a lot to us and motivate our team to continue providing the best experience for our guests. We look forward to welcoming you back again soon at Quest Hotel Kuta. Warm regards, Quest Hotel Kuta
N***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The bathroom floor was slippery, and the property seemed a bit dated and needed some updating. The amenities were incomplete, and the facilities were so-so, but the staff was friendly. 🙏
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Accommodation's Reply
25 May 2026
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience regarding the slippery bathroom floor, incomplete amenities, and facilities that did not fully meet your expectations. Your comments are very valuable for us and have been shared with the related department for further improvement and evaluation, especially regarding the room condition and amenities provided. On the other hand, we are delighted to know that you found our staff friendly and helpful. Your kind words will certainly motivate our team to continue delivering the best service possible. We truly appreciate your feedback and hope to have another opportunity to welcome you again with a much better experience in the future. Warm regards, Quest Hotel Kuta
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Siska D. H. N.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Stay because the plane is early morning, very close to Ngurah Rai Airport.
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Accommodation's Reply
14 May 2026
Dear Ms Siska D. H. N. Warm greetings from Quest Hotel Kuta Thank you for sharing your experience with us. We are very pleased to know that our location near Ngurah Rai International Airport was convenient for your early morning flight. We truly appreciate your kind feedback and are happy that our hotel could provide a comfortable place for your stay before your departure. Thank you for choosing Quest Hotel Kuta, and we hope to welcome you again on your next visit to Bali. Warm regards, Quest Hotel Kuta
C***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Check-in was quick, and the hotel is conveniently located just 5 minutes from the airport. The rooms were quite clean.
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Accommodation's Reply
14 May 2026
Dear Valued Guest, Warm greetings from Quest Hotel Kuta Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed our fast check-in process and found our location strategic and convenient, especially being only around 5 minutes from the airport. We are also pleased to know that you found the room clean and comfortable during your stay. Your kind feedback is truly appreciated and motivates our team to continue providing the best service for our guests. Thank you once again for choosing Quest Hotel Kuta. We look forward to welcoming you back in the future. Warm regards, Quest Hotel Kuta
R***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
A pleasant experience, even though it was just a transit, I could rest comfortably.
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Accommodation's Reply
14 May 2026
Dear Valued Guest, Warm greetings from Quest Hotel Kuta Thank you for sharing your pleasant experience with us. We are very happy to hear that even during your short transit stay, you were able to rest comfortably and enjoy your time at our hotel. Your satisfaction means a lot to us, and we truly appreciate your kind feedback. We hope to have the opportunity to welcome you back again for a longer stay in the future. Warm regards, Quest Hotel Kuta
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very nice stay in Quest Hotel Kuta, very close with affordable cafes! The employees are very nice, helpful, and even suggest me to do laundry in the front, which is very good and awesome! Thank you.
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Accommodation's Reply
14 May 2026
Dear Valued Guest, Warm greetings from Quest Hotel Kuta Thank you for sharing your wonderful review with us. We are very happy to hear that you enjoyed your stay and found our location convenient, especially with many affordable cafes nearby. Your kind compliments about our employees truly mean a lot to us. We are delighted to know that our team was helpful and able to make your stay more comfortable, including recommending the nearby laundry service. We sincerely appreciate your support and kind words. Thank you once again for choosing Quest Hotel Kuta, and we look forward to welcoming you back again in the future. Warm regards, Quest Hotel Kuta
tria o.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff is very friendly and responsive... The service is great.
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Accommodation's Reply
07 May 2026
DearMr/s Tria O Thank you very much for your kind review and for choosing Quest Hotel Kuta. We are truly happy to hear that you found our staff very friendly and responsive throughout your stay. Providing excellent service and ensuring our guests feel comfortable and well taken care of are always our top priorities. Your positive feedback means a lot to our team and becomes great motivation for us to continue delivering the best hospitality experience for all our guests. Thank you once again for your support and appreciation. We look forward to welcoming you back again for another pleasant stay at Quest Hotel Kuta. Warm Regards, Quest Hotel Kuta
N***l
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Strategic location, comfortable environment, very good rooms, friendly staff, check in and out, thank you, great.
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Accommodation's Reply
07 May 2026
Dear Valued Guest, Thank you very much for sharing your wonderful experience at Quest Hotel Kuta. We are delighted to know that you enjoyed our strategic location, comfortable environment, and the quality of our rooms. It is also very pleasing to hear that our staff were able to provide friendly service and make your check-in and check-out process smooth and enjoyable. Your kind words and appreciation mean a lot to our entire team and motivate us to continue delivering the best hospitality experience for all our guests. Thank you once again for your trust and support. We look forward to welcoming you back again for another memorable stay at Quest Hotel Kuta. Warm Regards, Quest Hotel Kuta
Christina M.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
I booked for 2 nights and ended up with 5 nights, it's super comfy, close to anywhere within walking distance, top hotel in its price range.
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Accommodation's Reply
01 May 2026
Dear Mrs Christina M. Warmest greetings from Quest Hotel Kuta. Thank you so much for your wonderful review. We are truly delighted to hear that your 2-night stay turned into 5 nights—there is no better compliment than knowing you chose to extend your time with us. We’re glad you found our hotel comfortable and conveniently located, allowing easy access to various attractions within walking distance. Your kind words about our value for money mean a lot to us, and it motivates our team to continue delivering the best possible experience for our guests. We look forward to welcoming you back again for another enjoyable stay in the future. Kind regards, Quest Hotel Kuta
Christina M.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
This place is quite comfy for spending the night at Kuta market area, close to Krisna market, cafes and restaurants abundantly, close to the airport only 1,5 km. It's a price value.
1 people find it helpful
Accommodation's Reply
01 May 2026
Dear Mrs Christina M. Warmest greetings from Quest Hotel Kuta. Thank you for sharing your kind review. We are delighted to hear that you found our hotel comfortable and a great value during your stay in the Kuta area. Our strategic location, close to Krisna Oleh-Oleh Khas Bali, various cafés, restaurants, and just a short distance from Ngurah Rai International Airport, is indeed one of the aspects we are proud to offer our guests. Your positive feedback motivates us to continue providing a pleasant and convenient stay experience for all our guests. We truly look forward to welcoming you back again in the near future. Kind regards, Quest Hotel Kuta
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
A 2-night stay at Quest Hotel, a clean, comfortable, and spacious superior room on the 3rd floor with a balcony overlooking the pool. Strategically located in the Kuta area, surrounded by restaurants, souvenir shops, and close to the mall and the beach. The hotel staff was friendly and helpful, and check-in and check-out were quick. The breakfast menu and taste were very standard. The previous review featured room photos; this review features pool photos.
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1 people find it helpful
Accommodation's Reply
01 May 2026
Good afternoon. Warm greetings from Quest Kuta Hotel. Thank you for taking the time to share your two-night stay with us. We are delighted to hear you enjoyed your clean and spacious Superior room with a balcony overlooking the pool. We appreciate your positive comments about the hotel's excellent location, the friendliness and assistance of our team, and the smooth check-in and check-out process. We also appreciate your feedback regarding the variety and taste of our breakfast menu, which we believe remains at a high standard. This is something we will focus on improving the quality and variety of our food in the future. Thank you for sharing the photos, this time of the pool area. We appreciate your support and hope to welcome you back for another memorable stay. Sincerely, Quest Kuta Hotel
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
During our stay, the room was clean, but the toilet had a slight problem. It was fixed, but the repairman took a while to get to the room. The service continues to improve, and the food is delicious.
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Accommodation's Reply
01 May 2026
Good afternoon. Warm greetings from Quest Kuta Hotel. Thank you for taking the time to share your stay with us. We are pleased to hear that the cleanliness of your room and the quality of our food left a positive impression on you. However, we apologize for the issue with the bathroom facilities and the delay in our team's repairs. This is an important issue that we need to improve in order to provide faster and more efficient service, especially in handling in-room complaints. Your feedback is crucial to us as it helps us evaluate and improve the quality of our service in the future. We hope to welcome you again for an even better stay. Thank you. Sincerely, Quest Kuta Hotel
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N***l
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Strategic location, comfortable environment, very good rooms, friendly staff, check in and out, thank you, great.
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Accommodation's Reply
07 May 2026
Dear Valued Guest, Thank you very much for sharing your wonderful experience at Quest Hotel Kuta. We are delighted to know that you enjoyed our strategic location, comfortable environment, and the quality of our rooms. It is also very pleasing to hear that our staff were able to provide friendly service and make your check-in and check-out process smooth and enjoyable. Your kind words and appreciation mean a lot to our entire team and motivate us to continue delivering the best hospitality experience for all our guests. Thank you once again for your trust and support. We look forward to welcoming you back again for another memorable stay at Quest Hotel Kuta. Warm Regards, Quest Hotel Kuta
Number of reviews per page
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