8.6
Very Good
From 1,468 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.6

Location

8.7

Service and Facilites

8.7

People often mention about Hotel Santika Bengkulu
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Distance to City Center (23)
Bedroom (23)
Staff Friendliness (21)
Taste (21)
Accessibility (19)
Bathroom (19)
Family Friendly (18)
Ambiance (18)
Variety (18)
Surroundings (17)
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Traveller Reviews Hotel Santika Bengkulu

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20
40
Customer reviews
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Anita
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10.0
/10
Reviewed 3 week(s) ago
There are lots of snacks around the hotel, a short walk away is Solaria, across the street are Indomaret and Tomoro, the staff are all friendly, the rooms are comfortable, the breakfast menu is varied.
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Accommodation's Reply
21 Jul 2025
Dear Ms. Anita, Warmest Greetings from Hotel Santika Bengkulu. Thank you for choosing to stay at Hotel Santika Bengkulu. It is a pleasure for us and the team that Ms. Anita enjoyed a pleasant experience with us. Thank you for taking the time to share your rating and review regarding the friendly staff, comfortable rooms, and varied food at Hotel Santika Bengkulu. We hope to see you again soon. Sincerely, Denny Wiryadhana, General Manager
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A***A
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10.0
/10
Reviewed 5 week(s) ago
Comfortable and safe for family
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Accommodation's Reply
07 Jul 2025
Dear Mr./Mrs. A*A, Warm Greetings from Hotel Santika Bengkulu, Thank you for choosing to stay at Hotel Santika Bengkulu. It is a pleasure for us and the team that you enjoyed a pleasant experience with us. Thank you for taking the time to share a positive rating and review of Hotel Santika Bengkulu as a comfortable and safe hotel for families. We hope to meet and serve you again in the near future. Sincerely, Denny Wiryadhana General Manager
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larissa a. v.
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Staycation
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9.7
/10
Reviewed 7 week(s) ago
Hotel staff provides accurate and reliable information
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Accommodation's Reply
23 Jun 2025
Dear Mrs. Larissa A. V., Warm Greetings from Hotel Santika Bengkulu, Thank you for choosing to stay at Hotel Santika Bengkulu. It is a pleasure for us and the Team to know that Mrs. Larissa enjoyed a pleasant experience with us. Thank you for taking the time to share the rating and provide positive comments especially regarding the service of the Hotel staff in providing information. We hope to meet and serve you again in the not too distant future. Best regards, Denny Wiryadhana General Manager
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O***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Clean hotel, friendly staff and a calm and pleasant atmosphere.
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Accommodation's Reply
17 Jun 2025
Dear Mr. / Mrs. O*i, Warm greetings from Hotel Santika Bengkulu. Thank you for taking the time to give a positive review and assessment of Hotel Santika Bengkulu. It is a pleasure for us and the Team to know that you enjoyed a pleasant experience with us and especially for the review of the cleanliness of the hotel, friendly service and the calm and pleasant atmosphere at Hotel Santika Bengkulu. We hope to meet and serve you again in the not too distant future. Best regards, Denny Wiryadhana General Manager
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aditya a.
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Business
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9.7
/10
Reviewed 9 week(s) ago
The food taste needs to be improved. The hotel staff needs more coordination and cooperation about procedures, especially earthquakes. Overall, I had a good experience while stayed at the hotel.
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Accommodation's Reply
02 Jun 2025
Dear Mr. Aditya A Warmest greetings from Hotel Santika Bengkulu Thank you very much for your time to give a review and share your personal experience during your stay at Hotel Santika Bengkulu. Your input regarding food taste and coordination & cooperation of our hotel staff is highly appreciated and had been shared to respective department for further improvement. We are indeed delighted to read that your overall experience was a pleasant one. Thank you for your attention and look forward to welcoming you back to Hotel Santika Bengkulu in the near future. Sincerely yours, Denny Wiryadhana General Manager
Arvin
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel staff is very professional, friendly and very helpful. Breakfast is complete and there are traditional Bengkulu foods. The taste and presentation of the food are beautiful.
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Accommodation's Reply
19 May 2025
Dear Mr. Arvin A, Warm Greetings from Hotel Santika Bengkulu, Thank you for choosing to stay at Hotel Santika Bengkulu, we hope you enjoy your visit to Bengkulu city. It is a pleasure for us and the Team to know that you enjoyed a pleasant experience with us. Thank you for taking the time to share your rating and give positive feedback especially regarding our staff service and breakfast menu. We hope to meet and serve you again in the near future. Best regards, Denny Wiryadhana General Manager
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M***d
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Staycation
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9.1
/10
Reviewed 13 week(s) ago
Always stay here for business and vacation. Service is always excellent, staff is friendly and clean.
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2 people find it helpful
Accommodation's Reply
01 May 2025
Dear valued guest, Warm greetings from Hotel Santika Bengkulu. Thank you for your positive review. It is a pleasure for us and the team to know that you enjoyed the friendly service from our staff, the clean hotel and the delicious taste of the food which has provided a memorable stay experience for you. We greatly appreciate your trust to return to stay at Hotel Santika Bengkulu. We will continue to strive to provide the best service and look forward to welcoming you on your next visit. Best regards, Denny Wiryadhana. General Manager.
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S***l
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Leisure
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10.0
/10
Reviewed 14 week(s) ago
The hotel staff is friendly and the food is delicious.
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Accommodation's Reply
01 May 2025
Dear valued guest, Warm greetings from Hotel Santika Bengkulu. Thank you for your positive review. It is a pleasure for us and the team to know that you enjoyed the friendly service from our staff and the delicious taste of the food that has provided a memorable stay experience for you. We greatly appreciate your trust to return to stay at Hotel Santika Bengkulu. We will continue to strive to provide the best service and look forward to welcoming you on your next visit. Best regards, Denny Wiryadhana. General Manager
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W***d
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Business
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7.1
/10
Reviewed 14 week(s) ago
well.. living in the hospitality world is hard then choose ur hard. when checking in the process was comfortable and good even my 2 suitcases were brought and it was an extraordinary good experience in my opinion. But....... none of my requests were handled well. 1. I asked to be woken up at 4 there was no call or even a knock on the room I can assure you there was none. even my husband called the receptionist but nothing happened. maybe they thought they were joking. even though I had requested it when checking in. maybe the PIC was different I checked in around 7.30 2. ok this is optional but important. I was offered breakfast in take away. huft never mind bringing it, just ignored it like that thought I forgot there was a compliment of food. even though they were the ones who offered it. but back again. maybe the PIC was different overall. im not recommend santika bengkulu as ur hotel
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1 people find it helpful
Accommodation's Reply
07 May 2025
Dear valued guest, Warm greetings from Hotel Santika Bengkulu. Thank you for choosing to stay at Hotel Santika Bengkulu and providing valuable feedback. We apologize for the inconvenience you experienced. The feedback you provided will be taken into consideration to improve our service and ensure that the incident you experienced will not happen again in the future. We hope to be able to serve you again at Hotel Santika Bengkulu. Best regards, Denny Wiryadhana. General Manager.
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Ady S. K.
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Transit
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8.5
/10
Reviewed 15 week(s) ago
Nice place to stay in Bengkulu.
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Accommodation's Reply
23 Apr 2025
Dear Mr.Ady.S.K, Warmest greetings from Hotel Santika Bengkulu Thank you very much for taking time and effort to type your great review and share your personal experience during your visit to Hotel Santika Bengkulu. We are indeed delighted to read that you had a pleasant stay. Thank you for your trusting and we do look forward welcoming you back at Hotel Santika Bengkulu. Sincerely, Denny Wiryadhana General Manager
R***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
A good hotel is a choice when coming to Bengkulu.
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Accommodation's Reply
11 Apr 2025
Dear valued guest, Warm greetings from Hotel Santika Bengkulu, Thank you for choosing to stay at Hotel Santika Bengkulu, we hope you enjoy your visit to Bengkulu city. It is a pleasure for us and the Team to know that you enjoyed a pleasant experience with us. Thank you for taking the time to share a positive review during your stay at Hotel Santika Bengkulu. We hope to meet and serve you again. Best regards, Denny Wiryadhana. General Manager
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R***l
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
Fast check in. Not much interrogation. Friendly F.O.. Clean room. Plenty of places to eat outside the hotel. In town.
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1 people find it helpful
Accommodation's Reply
10 Apr 2025
Dear valued guest, Warm greetings from Hotel Santika Bengkulu, Thank you for choosing to stay at Hotel Santika Bengkulu, we hope you enjoy your visit to Bengkulu city. It is a pleasure for us and the Team to know that you enjoyed a pleasant experience with us. Thank you for taking the time to share a positive review during your stay at Hotel Santika Bengkulu. We hope to meet and serve you again. Best regards, Denny Wiryadhana. General Manager
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F***r
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9.7
/10
Reviewed 17 week(s) ago
OK. According to Santika hotel standards 👍
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Accommodation's Reply
09 Apr 2025
Dear valued guest, Warm greetings from Hotel Santika Bengkulu, Thank you for choosing to stay at Hotel Santika Bengkulu, we hope you enjoy your visit to Bengkulu city. It is a pleasure for us and the Team to know that you enjoyed a pleasant experience with us. Thank you for taking the time to share a positive review during your stay at Hotel Santika Bengkulu. We hope to meet and serve you again. Best regards, Denny Wiryadhana. General Manager
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Imam H.
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10.0
/10
Reviewed 17 week(s) ago
suitable for family, kids are very happy, close to tourist attractions, the best hotel in Curup
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Accommodation's Reply
17 Apr 2025
Dear Mr. Imam. H, Warm greetings from Hotel Santika Bengkulu. Thank you for your review. It is a pleasure for us and the team to know that our hotel is suitable for families and that you enjoyed a pleasant experience with us. We greatly appreciate your trust in returning to stay at Hotel Santika Bengkulu. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Best regards, Denny Wiryadhana. General Manager
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Arif W.
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10.0
/10
Reviewed 18 week(s) ago
big
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Accommodation's Reply
09 Apr 2025
Dear Mr. Arif, Warm Greetings from Hotel Santika Bengkulu, Thank you for choosing to stay at Hotel Santika Bengkulu, we hope you enjoy your visit to the city of Bengkulu. It is a pleasure for us and the Team to know that you enjoyed a pleasant experience with us. Thank you for taking the time to share a positive review during your stay at Hotel Santika Bengkulu. We hope to meet and serve you again. Best regards, Denny Wiryadhana. General Manager
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Anita
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Staycation
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10.0
/10
Reviewed 24 week(s) ago
The rooms are comfortable, there is a swimming pool, varied breakfast, friendly staff.
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Accommodation's Reply
12 Feb 2025
Dear Mrs. Anita, Warm Greetings from Hotel Santika Bengkulu, Thank you for choosing to stay at Hotel Santika Bengkulu, we hope you enjoy your visit to Bengkulu city. It is a pleasure for us and the Team to know that you enjoyed a pleasant experience with us. Thank you for taking the time to share a positive review during your stay at Hotel Santika Bengkulu. We hope to meet and serve you again. Best regards, Denny Wiryadhana. General Manager
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suprayuki
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10.0
/10
Reviewed 25 week(s) ago
service & breakfast menu is good
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Accommodation's Reply
11 Feb 2025
Dear Mr. Suprayuki, Warm Greetings from Hotel Santika Bengkulu, Thank you for choosing to stay at Hotel Santika Bengkulu, we hope you enjoy your visit to the city of Bengkulu. It is a pleasure for us and the Team to know that you enjoyed a pleasant experience with us. Thank you for taking the time to share a positive review during your stay at Hotel Santika Bengkulu. We hope to meet and serve you again. Best regards, Denny Wiryadhana. General Manager
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Sesi R.
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Staycation
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8.5
/10
Reviewed 25 week(s) ago
delicious, friendly staff and complete food, including traditional food still available
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Accommodation's Reply
11 Feb 2025
Dear Mrs. Sesi. R, Warm Greetings from Hotel Santika Bengkulu, Thank you for choosing to stay at Hotel Santika Bengkulu, we hope you enjoy your visit to Bengkulu city. It is a pleasure for us and the Team to know that you enjoyed a pleasant experience with us. Thank you for taking the time to share a positive review during your stay at Hotel Santika Bengkulu. We hope to meet and serve you again. Best regards, Denny Wiryadhana. General Manager
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
First time staying at Santika Bengkulu, the service is friendly, the breakfast is varied and you don't get bored every day, it's close to everywhere
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1 people find it helpful
Accommodation's Reply
07 Feb 2025
Dear valued guest, Warm greetings from Hotel Santika Bengkulu, Thank you for choosing to stay at Hotel Santika Bengkulu, we hope you enjoy your visit to Bengkulu city. It is a pleasure for us and the Team to know that you enjoyed a pleasant experience with us. Thank you for taking the time to share a positive review during your stay at Hotel Santika Bengkulu. We hope to meet and serve you again. Best regards, Denny Wiryadhana. General Manager
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Mhd A. N. P.
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9.1
/10
Reviewed 26 week(s) ago
Staff service is always excellent, cleanliness is maintained.
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Accommodation's Reply
04 Feb 2025
Dear valued guest, Warm greetings from Hotel Santika Bengkulu, Thank you for choosing to stay at Hotel Santika Bengkulu, we hope you enjoy your visit to Bengkulu city. It is a pleasure for us and the Team to know that you enjoyed a pleasant experience with us. Thank you for taking the time to share a positive review during your stay at Hotel Santika Bengkulu. We hope to meet and serve you again. Best regards, Denny Wiryadhana. General Manager
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Number of reviews per page
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