7.6
Pleasant
From 1,624 reviews
Provided by travellers on
Cleanliness

7.4

Room Comfort

7.5

Meal

7.5

Location

7.9

Service and Facilites

7.6

People often mention about N3 Hotel Zainul Arifin
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Ambiance (20)
Bedroom (19)
Bathroom (19)
Distance to City Center (14)
Staff Friendliness (14)
Wifi (14)
Accessibility (12)
Activity Option (12)
Soundproof (11)
Hotel Area (11)
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Traveller Reviews N3 Hotel Zainul Arifin

Number of reviews per page
20
40
Customer reviews
S***m
icon-origin-TRAVELOKA
5.8
/10
Reviewed 2 week(s) ago
The place is scary, the rooms are dirty, the hotel is poorly maintained. So I don't like staying here. Yes, it's worth the price.
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Basuki R.
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10.0
/10
Reviewed 3 week(s) ago
I am happy with the friendly service.
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1 people find it helpful
T***s
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Good service, comfortable room, all facilities are working well except the sink. Please fix it soon.
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I***s
icon-origin-TRAVELOKA
7.7
/10
Reviewed 3 week(s) ago
dirty, lots of things are broken, the tap water doesn't turn on
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I***s
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6.3
/10
Reviewed 5 week(s) ago
not good, just enough, still not enough
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2 people find it helpful
A***r
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Transit
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5.0
/10
Reviewed 6 week(s) ago
For those of you who want to experience staying in an animal enclosure, please book this hotel because it is designed for animals.
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A***o
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Hotel staff is friendly, rooms are nice, atmosphere is okay.
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2 people find it helpful
M***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
wifi only in the lobby which is nice
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1 people find it helpful
D***n
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
Dirty blanket with dirt stains
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1 people find it helpful
M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 11 week(s) ago
For a 1 night transit stay, recommended, cheap price, strategic location, that's all. Hot AC, leaky bathroom, no hot water, no Wi-Fi.
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3 people find it helpful
D***y
icon-origin-TRAVELOKA
5.0
/10
Reviewed 11 week(s) ago
The toilet bowl is broken, the air conditioning is not cold, the atmosphere is scary
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2 people find it helpful
F***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The hotel staff was very friendly and helpful during the check-in process.
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L***y
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Business
icon-origin-TRAVELOKA
5.3
/10
Reviewed 13 week(s) ago
Sorry in advance. When I got home from this hotel, I had a cold and cough, the room's AC was no longer usable, the toilet door for showering was broken. The toilet for defecating had a broken button, the bed was a bit dusty, the room was quite big, but there were many shortcomings. Hopefully it can be better in the future.
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4 people find it helpful
A***a
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Leisure
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8.5
/10
Reviewed 13 week(s) ago
Comfortable, close to tourist attractions, affordable prices.
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2 people find it helpful
G***o
icon-origin-TRAVELOKA
5.3
/10
Reviewed 14 week(s) ago
Not recommended. 1. No towels provided, must bring your own. 2. No soap/bath amenities provided. 3. Comfort, security is naughty, when you come you are knocked on 3 times. 4. Staff does not meet hotel SOP, lack of attitude, smile.
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5 people find it helpful
I***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 14 week(s) ago
All good, just the cleanliness is still lacking and having to ask for towels was not prepared in advance / not given at check in.
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D***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Strategic location, friendly prices, already a regular customer.
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D***s
icon-origin-TRAVELOKA
6.0
/10
Reviewed 17 week(s) ago
The stuffy room smells of cigarette smoke, lots of mosquitoes, clogged sink, leaking water, employees smoking in the hotel corridor.
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1 people find it helpful
C***n
icon-origin-TRAVELOKA
5.6
/10
Reviewed 17 week(s) ago
The sink has no soap, the water can't be turned on, the towels must be mint. There is no preparation in the room.
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D***y
icon-Business
Business
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10.0
/10
Reviewed 20 week(s) ago
Friendly staff, regular customers, spacious, comfortable rooms, strategic location.
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1 people find it helpful
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