Overall Ratings & Reviews Palace Hotel Cipanas

Dear guest, Good afternoon Mr. Carmin. Thank you for your review. We greatly appreciate your feedback. We apologize if this visit was too short to truly explore all the facilities and beauty available at Palace Hotel Cipanas. We hope that on your next visit you can enjoy more experiences, from the comfort of the room, culinary delights, to the fresh and calming natural surroundings. Until next time, we are ready to welcome you with the best service. Sincerely, Palace Hotel Cipanas Management

Dear guest, Good afternoon, Ms. W*i. Thank you for your positive review! We are pleased to hear that you enjoyed the service and cleanliness at Palace Hotel Cipanas. We will continue to strive to maintain the quality of our services to ensure you always have the best experience. We look forward to welcoming you back. Sincerely, Palace Hotel Cipanas Management

Dear Guest, Good afternoon, Mr./Mrs. Khairun N. Thank you for your review and feedback. We are pleased to hear that the staff's friendliness and the hotel's cleanliness have left a positive impression. Regarding the facilities that are considered poorly maintained, especially the playground area, this feedback is very valuable for us to immediately make improvements. We hope your next visit will be more enjoyable. We look forward to welcoming you back to Palace Hotel Cipanas. Sincerely, Palace Hotel Cipanas Management

Dear guest, Good morning, Mr./Ms. G*ke. Thank you for choosing Palace Hotel Cipanas and taking the time to share your review. We are delighted to know that you had a pleasant experience during your stay with us. Guest satisfaction is our top priority, and we look forward to welcoming you back to Palace Hotel Cipanas on your next visit. Sincerely, Palace Hotel Cipanas Management

Dear guest, Good afternoon Mr. juniyanto i. P. Thank you very much for your excellent review 😊 We are very happy to hear that you had a pleasant experience starting from the check-in process, staff service, room cleanliness, to breakfast. Guest satisfaction and comfort are our top priorities, and positive feedback like this is a great motivation for the entire Palace Hotel Cipanas team. We look forward to welcoming you back for a more memorable vacation. Sincerely, Palace Hotel Cipanas Management.

Dear Guest, Good afternoon, Mr./Ms. V*a. Thank you very much for your positive review. We are very pleased to know that you were satisfied with the friendliness of our staff and enjoyed the dishes provided. Feedback like this motivates us to continue providing the best service. We look forward to welcoming you back to Palace Hotel Cipanas. Sincerely, Palace Hotel Cipanas Management,

Dear Guest, Good afternoon Mr/Ms C*a. Thank you for your review. We are pleased to hear that you found our pool clean and well-maintained. Your feedback regarding pool cleanliness will be our focus so we can continue to improve our guests' comfort. We look forward to welcoming you back to Palace Hotel Cipanas. Sincerely, Palace Hotel Cipanas Management,

Dear Guest, Good afternoon, Mr./Mrs. Ubay A. Thank you for your trust in choosing our hotel repeatedly. We are very pleased to know that every time you stay, you have always been satisfied and enjoyable. We also greatly appreciate your input to continuously improve the quality, and it motivates us to provide the best service. See you again on your next visit. Sincerely, Management of Palace Hotel Cipanas,

Dear guest, Good afternoon, Mr./Ms. S*n. We are glad you found our hotel pleasant, but we apologize for any inconvenience caused by the noise from the highway. Your feedback is invaluable for evaluating and improving guest comfort at Palace Hotel Cipanas. We look forward to welcoming you back for an even better experience in the future. Sincerely, Palace Hotel Cipanas Management,

Dear Guest, Good afternoon, Sir/Madam. Thank you for your positive review. We are very pleased to hear that our staff was friendly and that you found your stay comfortable. We hope to welcome you back to our hotel on your next visit. Sincerely, Management of Palace Hotel Cipanas

Dear Guest, Good afternoon, Sir/Madam. Thank you for taking the time to share your experience with us. We are pleased to know that our hotel location is strategic, but we also sincerely apologize for any inconvenience you experienced regarding the cleanliness of the swimming pool, the quality of breakfast, the lighting in the room, and the balcony and curtain facilities that did not meet your expectations. Your feedback is very valuable to us and we have passed it on to the relevant team for immediate improvements. We are committed to improving our service standards and facilities, so that our guests' stays are more comfortable and enjoyable. We look forward to welcoming you back in the future for an even better experience. Sincerely, Palace Hotel Cipanas Management.

Dear Guest, Good afternoon, Mr./Ms. I*o. Thank you for taking the time to review your stay at our hotel. We apologize for any inconvenience caused, including the ID card deposit policy, limited pool towels, and the condition of the air conditioning in the room. Your feedback is invaluable for us to evaluate and improve our services and facilities. Our team will immediately follow up on the AC maintenance to optimize it, as well as review our towel and ID deposit policies to enhance guest comfort. We look forward to welcoming you back with an even better experience in the future. Sincerely, Palace Hotel Cipanas Management,

Dear Guest, Good Morning, Mr./Ms. R*m. Thank you for this brief but meaningful review. We are pleased to hear that the cleanliness of the hotel and the friendliness of our staff have left a good impression on you. We look forward to welcoming you back for a more enjoyable stay. Sincerely, Management of Palace Hotel Cipanas

Dear Guest, Good morning, Sir/Madam. Thank you very much for your trust and having stayed with us several times. We are pleased to hear that your experience has always been pleasant, from the service of the staff to the comfort and cleanliness of the hotel. Reviews like this motivate us to continue providing the best. We look forward to welcoming you back on your next visit. Sincerely, Management of Palace Hotel Cipanas

Dear guest, Good afternoon, Mr. Riansyah F. Thank you very much for your positive review. We are delighted to hear that our team's friendliness, helpfulness, and initiative made a positive impression during your stay. We are also delighted to know that you felt comfortable with your room and accommodations, and enjoyed our varied breakfast menu. Your feedback motivates us to continue providing the best service. We look forward to welcoming you back in the future. Sincerely, Management of Palace Hotel Cipanas

Dear guest, Good afternoon, Mrs. Amalia F. Thank you for your review and appreciation of our service and room comfort. We are glad you were satisfied with our service. We apologize for any inconvenience caused by the noise from the hallway that entered your room. Your feedback is very important to us as we continue to improve the quality of our facilities and guest comfort. We hope to welcome you back on your next visit with an even better experience. Sincerely, Management of Palace Hotel Cipanas

Dear guest, Good afternoon, Ms./Mr. R*a. Thank you for your review and feedback. We apologize for the inconvenience you experienced regarding the water leak from the toilet and the sound of the air conditioning in your room. This feedback is very important to us and we have passed it on to our technical team for immediate action. We hope to welcome you back with an even better experience in the future. Best regards, Palace Hotel Cipanas Management

Dear guest, Good afternoon,Madam. Yenny L. Thank you very much for sharing your experience! We are delighted to hear that you had a wonderful stay at our hotel. We hope to welcome you back on your next visit for an equally memorable experience. Sincerely, Management of Palace Hotel Cipanas

Dear Guest, Good Morning, Mr./Ms. D*y. Thank you very much for your trust and for always choosing us as your place to stay every time you visit Puncak. We are very happy to be a part of your vacation moments. We look forward to your next visit, we hope it will always be enjoyable. Sincerely, Management of Palace Hotel Cipanas.

Dear Guest, Good morning, Sir ABDI L. Thank you for your review and recommendation! 😊 We are delighted to learn that our facilities, such as the playground, billiards, swimming pool, mini zoo, fitness center, and spa, provided a pleasant experience for you and your family. We will continue to strive to provide the best service to make every moment of your stay even more memorable. See you again on your next visit. Best regards Management of Palace Hotel Cipanas