Palais Dago Hotel

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Overall Ratings & Reviews Palais Dago Hotel

Traveloka (1,825)
Other sources (6)
8.5
Very Good
From 1,825 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.0

Location

8.9

Service and Facilites

8.6

People often mention about Palais Dago Hotel
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Staff Friendliness (45)
Room Space (44)
Distance to City Center (43)
Bedroom (38)
Surroundings (37)
Accessibility (36)
Bathroom (30)
Family Friendly (26)
Hotel Area (26)
Taste (26)
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Traveller Reviews Palais Dago Hotel

Number of reviews per page
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40
Customer reviews
y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Strategic location, friendly service, delicious food, lots of choices.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest from Palais da Go Bandung, Thank you for your kind rating and review. We hope you had a wonderful and memorable stay. It was an honor for us to have served you so well. We are delighted to know that our services during your stay provided a positive experience. Your satisfaction and comfort are our top priority. We hope to welcome you back again in the future with even better service. We look forward to your return visit to Bandung. Wishing you good health. Sincerely, Amel, Customer Service Officer
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Cheap, comfortable, close to everything. Recommended.
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Accommodation's Reply
28 May 2026
Dear Valued Guest from Palais da Go Bandung, Thank you for your kind rating and review. We hope you had a wonderful and memorable stay. It was an honor for us to have served you so well. We are delighted to know that your stay was a positive experience. Your satisfaction and comfort are our top priority. We look forward to welcoming you back again with even better service. We hope you will visit Bandung again when you travel. Wishing you good health. Sincerely, Amel, Customer Service Officer
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F***I
icon-Transit
Transit
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10.0
/10
Reviewed 5 week(s) ago
A very affordable hotel, even offering a free car wash. The staff is very friendly and helpful. It's strategically located in the city center, easily accessible, and close to everything. Highly recommended.
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Accommodation's Reply
28 May 2026
Dear Valued Guest from Palais da Go Bandung, Thank you for your kind rating and review. We hope you had a wonderful and memorable stay. It was an honor for us to have served you so well. We are delighted to know that your stay was a positive experience. Your satisfaction and comfort are our top priority. We look forward to welcoming you back again with even better service. We hope you will visit Bandung again when you travel. Wishing you good health. Sincerely, Amel, Customer Service Officer
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F***I
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Highly recommended. The hotel is centrally located, close to many attractions, and has easy access. The rooms are spacious and very comfortable, with equally comfortable and spacious bathrooms. The breakfast is simple but delicious.
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Accommodation's Reply
28 May 2026
Dear Valued Guest from Palais da Go Bandung, Thank you for your kind rating and review. We hope you had a wonderful and memorable stay. It was an honor for us to have served you so well. We are delighted to know that your stay was a positive experience. Your satisfaction and comfort are our top priority. We look forward to welcoming you back again with even better service. We hope you will visit Bandung again when you travel. Wishing you good health. Sincerely, Amel, Customer Service Officer
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Eliza F. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Will come back to stay another time
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Accommodation's Reply
17 Apr 2026
Dear Eliza, Valued Guest, Thank you for your kind rating and review of Palais Dago Bandung. We hope you had a wonderful and memorable stay. It was an honor for us to serve you. We hope you will visit us again when you travel to Bandung. We wish you good health. Sincerely, Amel - Receptionist, Palais Dago Bandung
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Y***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
Overall good 😉 the location is also in the middle of the city.
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Accommodation's Reply
14 Apr 2026
Dear Valued Guest, Thank you for your kind rating and review of Palais Daco Bandung. We hope you had a memorable stay. We are honored to have served you. We look forward to your next visit to Bandung. We wish you good health. Sincerely, Amel - Receptionist, Palais Daco Bandung
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Tiara T. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
In my room at that time, the telephone was broken and if I wanted to take a hot shower, I had to wait a long time because it seemed like the water heater was a bit old, but the positive thing was that I didn't expect to get a fairly spacious room with cold AC.
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Accommodation's Reply
14 Apr 2026
Dear Ms. Tiara, from Palace Hotel Dago Bandung, Thank you very much for your valuable feedback and trust during your stay at Palace Hotel Dago Bandung. We apologize for the inconvenience caused by the telephone and hot water issues. We have forwarded your feedback to the relevant department and will address this problem immediately. We are committed to continuously improving the quality of our service to provide a comfortable stay for all our guests, including you. We hope to welcome you back again in the future and will provide even better service. Thank you, Amir - Reception Department, Palace Hotel Dago Bandung
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Comfortable to bring family and will come back here again
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Accommodation's Reply
09 Apr 2026
Dear Valued Guest, Thank you for your kind rating and review of Palais da Go Bandung. We hope you had a memorable stay. It was an honor to have served you. We hope you will visit us again when you travel to Bandung. Wishing you good health. Sincerely, Customer Service, Amel
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sasono b. h.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
I didn't expect the hotel to be in the middle of the city but the room was clean and spacious, satisfied staying at this hotel
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1 people find it helpful
Accommodation's Reply
29 Mar 2026
Dear Mr. Sasono, esteemed guest of The Palais Dago, Thank you for your positive rating and review of The Palais Dago. We hope you had a memorable stay. We are honored to have served you. We hope you will visit us again when you travel to Bandung. Wishing you good health. Sincerely, Customer Service, Amel
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Y***i
icon-Staycation
Staycation
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8.8
/10
Reviewed 14 week(s) ago
The staff is friendly, very pleasant
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Accommodation's Reply
22 Mar 2026
Warm greetings from Palais Dago Hotel. Dear valued guest, thank you for leaving such a great rating and review for Palais Dago Hotel. We hope you had a comfortable stay. It is an honor to satisfy you. We hope you will visit our hotel again when you return to Bandung. Stay healthy. Thank you. Sincerely, Amel, Customer Service Manager
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r***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The hotel staff is very friendly, the rooms are tidy and the location is very good.
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Accommodation's Reply
21 Feb 2026
Dear Valued Guest, Thank you for your kind rating and review of The Palais da Go. We hope you had a memorable stay. It was an honor to have served you. We hope you will visit us again when you travel to Bandung. Wishing you good health. Sincerely, Customer Service Representative, Amel
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A***f
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 19 week(s) ago
friendly staff, weekdays are perfect for staying here...the location is in the middle of Dago Street...easy access if you want to go anywhere...
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Accommodation's Reply
18 Feb 2026
Dear Valued Guest, Thank you for your kind rating and review of The Palais da Go. We hope you had a memorable stay. It was an honor to have served you. We hope you will visit us again when you travel to Bandung. Wishing you good health. Sincerely, Customer Service Representative, Amel
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H***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
The hotel staff service is good and the hotel is strategically located in the city center.. great. Thank you…👍🏻👍🏻
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Accommodation's Reply
04 Feb 2026
Dear Valued Guest, Thank you for your kind rating and review of The Palais da Go. We hope you had a memorable stay. It was an honor to have served you. We hope you will visit us again when you travel to Bandung. Wishing you good health. Sincerely, Customer Service Representative, Amel
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Verified Traveler
icon-origin-TRAVELOKA
8.7
/10
Reviewed 22 week(s) ago
Breakfast ran out quickly, even though we had breakfast at 8 o'clock and we paid.
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1 people find it helpful
Accommodation's Reply
23 Jan 2026
Dear Valued Guest, The Palais Daco Bandung, Thank you for your time and trust in us during your stay. I am Amel, Receptionist. I apologize for any inconvenience you experienced during your stay, particularly regarding the breakfast items being unavailable. We appreciate your feedback and have forwarded it to the relevant team for immediate consideration. We are committed to continuously improving the quality of our service for your comfort and the comfort of all our guests. We hope to welcome you back again with even better service on your next visit. Sincerely, Amel – Receptionist, The Palais Daco Bandung
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suryadi
icon-origin-TRAVELOKA
9.6
/10
Reviewed 22 week(s) ago
The place is comfortable and strategic to the city center, but please improve the breakfast menu, it must be varied, not just fried rice, there are no other options on weekdays
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Accommodation's Reply
19 Jan 2026
Dear Ms. Suriyadee, Valued Guest, Thank you for your kind rating and review of The Palais da Go. We hope you had a pleasant stay. Regarding the breakfast menu issue, we will inform the relevant management team and we will address your problem promptly. We will also strive to improve our services in the future. We are honored to have served you and look forward to welcoming you again. We wish you good health. Sincerely, Amel, Customer Service Officer
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suryadi
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 22 week(s) ago
The place is comfortable and strategic, close to everywhere, but the breakfast menu is less varied, only fried rice on weekdays, different on weekends
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1 people find it helpful
Accommodation's Reply
19 Jan 2026
Dear Ms. Suriyadee, Valued Guest, Thank you for your kind rating and review of The Palais da Go. We hope you had a memorable stay. Regarding the breakfast menu, we will inform the relevant management and assure you that your complaint will be handled properly. We will make improvements immediately in the future. We are honored to have served you and look forward to welcoming you back again. Wishing you good health. Sincerely, Amel, Customer Service Officer
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Fathur I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
A hotel in downtown Bandung, clean and super friendly staff! The room is cool and smells great. I recommend bringing the family here.
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Accommodation's Reply
19 Jan 2026
Dear Mr. Fatur, From The Palais da Go Hotel, Thank you for your kind rating and review of The Palais da Go Hotel. We hope you had a memorable stay. We are honored to have served you. We hope you will visit us again when you travel to Bandung. Wishing you good health. Sincerely, Customer Service, Amel
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Ira f.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
The hotel is very strategic, close to the UNPAD and ITB rectorates, many cafes around it, and the service is very good.
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1 people find it helpful
Accommodation's Reply
19 Jan 2026
Dear Ms. Ira, From The Palais da Go Hotel, Thank you for your kind rating and review of The Palais da Go Hotel. We hope you had a memorable stay. We are honored to have served you. We hope you will visit us again when you travel to Bandung. Sincerely, Ms. Ira, Sincerely, Customer Service Representative, Amel
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Verified Traveler
icon-origin-TRAVELOKA
8.2
/10
Reviewed 23 week(s) ago
Check-in was quick, and the room was spacious. Despite being on the busy Dago Street, it wasn't noisy. The staff was also excellent.
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Thank you for your kind rating and review of The Palais da Go. We hope you had a memorable stay. It was an honor to have served you. We hope you will visit us again when you travel to Bandung. We wish you good health. Sincerely, Customer Service Representative, Amel
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.3
/10
Reviewed 25 week(s) ago
hard mattress, AC not cold at all
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Thank you for your time and trust in The Palais Dago Bandung. I am Amel, Receptionist. I sincerely apologize for any inconvenience you experienced during your stay, particularly regarding the bedding and air conditioning not meeting your expectations. We appreciate your feedback and have forwarded it to the relevant team for immediate improvement. We are committed to continuously improving the quality of our service for your comfort and the comfort of all our guests. We hope to welcome you back again with even better service on your next visit. Sincerely, Amel – Receptionist, The Palais Dago Bandung
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Number of reviews per page
20
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