Palais Dago Hotel

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Overall Ratings & Reviews Palais Dago Hotel

Traveloka (1,811)
Other sources (6)
8.6
Very Good
From 1,811 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.0

Location

8.9

Service and Facilites

8.6

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Staff Friendliness (49)
Room Space (48)
Distance to City Center (46)
Surroundings (40)
Bedroom (40)
Accessibility (39)
Bathroom (33)
Taste (29)
Family Friendly (28)
Ambiance (28)
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Traveller Reviews Palais Dago Hotel

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40
Customer reviews
H***p
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Suitable for those who like jogging on weekends.
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Accommodation's Reply
03 Nov 2026
Dear Valued Guest, From Palais Dago Bandung, Thank you very much for your kind review and feedback. We hope you had a wonderful and memorable stay. Thank you for choosing Palais Dago Bandung for your vacation. We look forward to welcoming you back again in the future and providing you with an even more memorable experience. We wish you good health. Sincerely, Amel, Customer Service Officer
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A***o
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Leisure
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8.8
/10
Reviewed 7 week(s) ago
Yesterday, the AC in room 308 was not cold, the temperature was 18. The hotel is currently undergoing repairs at the front.
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Accommodation's Reply
26 Sep 2026
Dear Valued Guest, Thank you for your rating, review, and trust in staying at Palais Dago Hotel Bandung. We apologize for any inconvenience you experienced during your stay. We have forwarded your feedback to the relevant team for immediate action. We are committed to continuously improving the quality of our services for your comfort and the comfort of all our guests. We hope to welcome you back again with even better service next time. Sincerely, Amel – Receptionist, Palais Dago Hotel Bandung
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Verified Traveler
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Transit
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8.3
/10
Reviewed 11 week(s) ago
Good price, not bad for a 3-star hotel.
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Accommodation's Reply
04 Sep 2026
Dear Valued Guest, Thank you for your kind rating and review of Palais Daco Bandung. We hope you had a wonderful and memorable stay. We are honored to have served you. We hope you will visit us again when you travel to Bandung. We wish you good health. Sincerely, Amel - Receptionist, Palais Daco Bandung
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M***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
The hotel staff was very friendly and responsive. We ran out of hot water for our showers, and breakfast omelets were limited to two eggs per person.
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Accommodation's Reply
25 Aug 2026
Dear Valued Guest, Thank you for your rating, review, and trust in staying at Palais Dago Hotel Bandung. We apologize for any inconvenience you experienced during your stay. We have forwarded your feedback to the relevant team for immediate evaluation, particularly regarding the hot water issue. We are committed to continuously improving the quality of our services for your comfort and the comfort of all our guests. We hope to welcome you back again with even better service next time. Sincerely, Amel – Receptionist, Palais Dago Hotel Bandung
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s***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The room is comfortable, the food is cheap and quite tasty.
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1 people find it helpful
Accommodation's Reply
18 Jul 2026
Dear Gentlemen/Ladies, From Palais da Go Bandung: Thank you very much for your excellent review and compliments. We are delighted to know that the comfort of the rooms and the quality of the food contributed to your memorable stay. Thank you for choosing Palais da Go Bandung for your stay. We hope to welcome you back on your next visit and provide you with a similarly memorable experience. Sincerely, Amel, Customer Service Officer
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Bunga N. R.
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Transit
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10.0
/10
Reviewed 19 week(s) ago
All the hotel staff are friendly and informative, the food is delicious and affordable, the facilities are all great, and access to everywhere is easy. If I could give it 10 stars, I'd give it 10. 🌟
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1 people find it helpful
Accommodation's Reply
10 Jul 2026
Greetings from Bandung Palesdago Hotel. Dear Ms. Bunga N. R., We sincerely thank you for leaving such a valuable review and rating. We are delighted to know that you had a comfortable time at our hotel, thanks to our friendly staff, delicious cuisine, comprehensive facilities, and convenient location. In particular, your "10 out of 10" rating is a great encouragement to us. We extend our heartfelt thanks to all our staff and promise to continue striving to provide you with the best service. Thank you for choosing Bandung Palesdago Hotel. We look forward to your next visit and providing you with an even more satisfying experience. Wishing you good health and happiness! Sincerely, Amel, Customer Service
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A***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 19 week(s) ago
I didn't expect the food to be so delicious. Thank you to the kitchen team for preparing such a delicious breakfast. I hope all the staff are always healthy and happy. My suggestion is that the air conditioning isn't cold enough.
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1 people find it helpful
Accommodation's Reply
10 Jul 2026
Dear Valued Guest, From Palais Daco Bandung, Thank you for your rating and review. We appreciate you taking the time to share your experience staying at Palais Daco Bandung. We are delighted to know that our services left a positive impression on you during your stay. Your satisfaction and comfort are our top priority. We apologize for any inconvenience related to the air conditioning not being sufficiently cool during your stay. We have followed up on this feedback with the relevant team and are working on repairs to ensure this facility is fully functional again. Thank you for your interest and feedback. We hope to welcome you back on your next stay and provide you with an even better experience. We wish you good health and happiness always. Sincerely, Amel, Customer Service Officer, Palais Daco Bandung
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y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Strategic location, friendly service, delicious food, lots of choices.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest from Palais da Go Bandung, Thank you for your kind rating and review. We hope you had a wonderful and memorable stay. It was an honor for us to have served you so well. We are delighted to know that our services during your stay provided a positive experience. Your satisfaction and comfort are our top priority. We hope to welcome you back again in the future with even better service. We look forward to your return visit to Bandung. Wishing you good health. Sincerely, Amel, Customer Service Officer
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D***i
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Leisure
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9.7
/10
Reviewed 24 week(s) ago
Cheap, comfortable, close to everything. Recommended.
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Accommodation's Reply
28 May 2026
Dear Valued Guest from Palais da Go Bandung, Thank you for your kind rating and review. We hope you had a wonderful and memorable stay. It was an honor for us to have served you so well. We are delighted to know that your stay was a positive experience. Your satisfaction and comfort are our top priority. We look forward to welcoming you back again with even better service. We hope you will visit Bandung again when you travel. Wishing you good health. Sincerely, Amel, Customer Service Officer
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F***I
icon-Transit
Transit
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10.0
/10
Reviewed 25 week(s) ago
A very affordable hotel, even offering a free car wash. The staff is very friendly and helpful. It's strategically located in the city center, easily accessible, and close to everything. Highly recommended.
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1 people find it helpful
Accommodation's Reply
28 May 2026
Dear Valued Guest from Palais da Go Bandung, Thank you for your kind rating and review. We hope you had a wonderful and memorable stay. It was an honor for us to have served you so well. We are delighted to know that your stay was a positive experience. Your satisfaction and comfort are our top priority. We look forward to welcoming you back again with even better service. We hope you will visit Bandung again when you travel. Wishing you good health. Sincerely, Amel, Customer Service Officer
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F***I
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Highly recommended. The hotel is centrally located, close to many attractions, and has easy access. The rooms are spacious and very comfortable, with equally comfortable and spacious bathrooms. The breakfast is simple but delicious.
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Accommodation's Reply
28 May 2026
Dear Valued Guest from Palais da Go Bandung, Thank you for your kind rating and review. We hope you had a wonderful and memorable stay. It was an honor for us to have served you so well. We are delighted to know that your stay was a positive experience. Your satisfaction and comfort are our top priority. We look forward to welcoming you back again with even better service. We hope you will visit Bandung again when you travel. Wishing you good health. Sincerely, Amel, Customer Service Officer
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Eliza F. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Will come back to stay another time
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Accommodation's Reply
17 Apr 2026
Dear Eliza, Valued Guest, Thank you for your kind rating and review of Palais Dago Bandung. We hope you had a wonderful and memorable stay. It was an honor for us to serve you. We hope you will visit us again when you travel to Bandung. We wish you good health. Sincerely, Amel - Receptionist, Palais Dago Bandung
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Y***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 30 week(s) ago
Overall good 😉 the location is also in the middle of the city.
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Accommodation's Reply
14 Apr 2026
Dear Valued Guest, Thank you for your kind rating and review of Palais Daco Bandung. We hope you had a memorable stay. We are honored to have served you. We look forward to your next visit to Bandung. We wish you good health. Sincerely, Amel - Receptionist, Palais Daco Bandung
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Tiara T. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
In my room at that time, the telephone was broken and if I wanted to take a hot shower, I had to wait a long time because it seemed like the water heater was a bit old, but the positive thing was that I didn't expect to get a fairly spacious room with cold AC.
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Accommodation's Reply
14 Apr 2026
Dear Ms. Tiara, from Palace Hotel Dago Bandung, Thank you very much for your valuable feedback and trust during your stay at Palace Hotel Dago Bandung. We apologize for the inconvenience caused by the telephone and hot water issues. We have forwarded your feedback to the relevant department and will address this problem immediately. We are committed to continuously improving the quality of our service to provide a comfortable stay for all our guests, including you. We hope to welcome you back again in the future and will provide even better service. Thank you, Amir - Reception Department, Palace Hotel Dago Bandung
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Comfortable to bring family and will come back here again
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2 people find it helpful
Accommodation's Reply
09 Apr 2026
Dear Valued Guest, Thank you for your kind rating and review of Palais da Go Bandung. We hope you had a memorable stay. It was an honor to have served you. We hope you will visit us again when you travel to Bandung. Wishing you good health. Sincerely, Customer Service, Amel
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sasono b. h.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
I didn't expect the hotel to be in the middle of the city but the room was clean and spacious, satisfied staying at this hotel
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1 people find it helpful
Accommodation's Reply
29 Mar 2026
Dear Mr. Sasono, esteemed guest of The Palais Dago, Thank you for your positive rating and review of The Palais Dago. We hope you had a memorable stay. We are honored to have served you. We hope you will visit us again when you travel to Bandung. Wishing you good health. Sincerely, Customer Service, Amel
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Y***i
icon-Staycation
Staycation
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8.8
/10
Reviewed 34 week(s) ago
The staff is friendly, very pleasant
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Accommodation's Reply
22 Mar 2026
Warm greetings from Palais Dago Hotel. Dear valued guest, thank you for leaving such a great rating and review for Palais Dago Hotel. We hope you had a comfortable stay. It is an honor to satisfy you. We hope you will visit our hotel again when you return to Bandung. Stay healthy. Thank you. Sincerely, Amel, Customer Service Manager
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r***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
The hotel staff is very friendly, the rooms are tidy and the location is very good.
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Accommodation's Reply
21 Feb 2026
Dear Valued Guest, Thank you for your kind rating and review of The Palais da Go. We hope you had a memorable stay. It was an honor to have served you. We hope you will visit us again when you travel to Bandung. Wishing you good health. Sincerely, Customer Service Representative, Amel
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A***f
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 39 week(s) ago
friendly staff, weekdays are perfect for staying here...the location is in the middle of Dago Street...easy access if you want to go anywhere...
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Accommodation's Reply
18 Feb 2026
Dear Valued Guest, Thank you for your kind rating and review of The Palais da Go. We hope you had a memorable stay. It was an honor to have served you. We hope you will visit us again when you travel to Bandung. Wishing you good health. Sincerely, Customer Service Representative, Amel
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H***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 41 week(s) ago
The hotel staff service is good and the hotel is strategically located in the city center.. great. Thank you…👍🏻👍🏻
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Accommodation's Reply
04 Feb 2026
Dear Valued Guest, Thank you for your kind rating and review of The Palais da Go. We hope you had a memorable stay. It was an honor to have served you. We hope you will visit us again when you travel to Bandung. Wishing you good health. Sincerely, Customer Service Representative, Amel
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Number of reviews per page
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