Honestly, I was disappointed staying here this time. There were lots of cat poop in the room (even on the bed). The staff were nice and immediately came to offer a move. Suddenly, someone, probably from the concierge, came in, unfriendly, didn't smile, and immediately wanted the key. It was 11 PM and the elderly person in the room hadn't prepared to leave because they were already asleep, so they woke me up. I asked for a late checkout for one room until 1 AM, waiting for Friday prayers downstairs, and was immediately refused, even though I booked three rooms. This is the third time I've stayed here, but this is the first time the service has been so bad.