8.9
Very Good
From 4,912 reviews
Provided by travellers on
Cleanliness

9.2

Room Comfort

9.1

Meal

9.0

Location

9.0

Service and Facilites

9.0

People often mention about Golden Palace Hotel Lombok
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Taste (319)
Variety (313)
In-house Restaurant (308)
In-room Dining (301)
Price (293)
Room Space (222)
Staff Friendliness (218)
Distance to City Center (216)
Bedroom (215)
Ambiance (212)
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Traveller Reviews Golden Palace Hotel Lombok

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Customer reviews
M***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Nice and comfortable, and the service is very good.
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Artanti A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
Great hotel with good location, spacious, clean, warm crew and definitely will come back!
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abdulku h.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Very pleasant, the hotel room was clean, spacious and comfortable, the staff was friendly, the food had a lot of choices and all tasted delicious.
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Nurlina E.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The hotel staff is friendly, the hotel is clean, the facilities are complete such as a swimming pool, gym, and spa, the breakfast menu also has many choices and tastes delicious.
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Ahmad M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Very impressive, the hotel is clean, the rooms are spacious and comfortable, the breakfast menu is varied and tastes delicious, the hotel facilities are also complete.
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Bagas
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The hotel service is very friendly, the hotel is clean, the rooms are spacious and comfortable, the food has many choices and is all delicious, next time I go to Mataram with my family I will stay at Golden Palace Lombok again.
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Sugiarti
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Clean and impressive, the hotel is comfortable
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Accommodation's Reply
22 Aug 2025
Dear Mr./Ms. Sugiarti. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warmest Regards, Reeza Pahlevie. Director of Operation.
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U***k
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Good and worth repeating, close to Epicentrum mall, and the atmosphere is really nice
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Accommodation's Reply
22 Aug 2025
Dear Mr./Ms. U*ke. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warmest Regards, Reeza Pahlevie. Director of Operation.
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I***N
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Awesome. Comfortable, highly recommended.
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Accommodation's Reply
11 Aug 2025
Dear Mr/Ms I*N. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warmest Regards, Reeza Pahlevie. Director of Operation.
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STP P.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Check-in and check-out service is fast, all staff are friendly.
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Accommodation's Reply
11 Aug 2025
Dear Mr/Ms stp p. Warmest Greetings from Golden palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warmest Regards, Reeza Pahlevie. Director of Operation.
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H***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The check-in and check-out process is easy and fast.
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Accommodation's Reply
11 Aug 2025
Dear Mr./Ms. H*i. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warmest Regards, Reeza Pahlevie. Director of Operation.
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Guest
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Staff was friendly and helpful, the food tasted delicious, and the hotel was clean. Good job!!
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Accommodation's Reply
11 Aug 2025
Dear Guest, Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warmest Regards, Reeza Pahlevie. Director of Operation.
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Vivie Y.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, the rooms are clean, and the food is delicious and fresh.
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Accommodation's Reply
11 Aug 2025
Dear Mr./Ms. Vivie Y. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warmest Regards, Reeza Pahlevie. Director of Operation.
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Bernadetha a. p.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Staying at the Golden Palace was comfortable. The staff was friendly and helpful, and check-in and check-out were quick. The rooms were spacious, and the amenities were complete and functioning well.
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Accommodation's Reply
25 Jul 2025
Dear Mr./Mrs. Bernadetha a. P. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warmest Regards, Reeza Pahlevie. Director of Operation.
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w***u
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Spacious room, ok facilities, ok food
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Accommodation's Reply
16 Jul 2025
Dear Mr./Ms. w*u. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warmest Regards, Reeza Pahlevie. Director of Operation.
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is very comfortable and clean. I've stayed there twice.
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Accommodation's Reply
11 Jul 2025
Dear Mr./Ms. D*i. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warmest Regards, Reeza Pahlevie. Director of Operation.
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Mujiburrahman
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
A pleasant choice of accommodation 👍
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Accommodation's Reply
11 Jul 2025
Dear Mr./Ms. Mujiburrahman. Warmest greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warmest regards, Reeza Pahlevie. Director of Operation.
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d***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Awesome and recommended!! On July 5th, my family and I vacationed at the Lombok Golden Palace. Check-in was easy, the price was affordable, the service was friendly, and the facilities were complete. My wife really enjoyed the food. Ambiance/Amenities: The room was cool, complete with air conditioning, a work desk, and a view of Mataram city, including the sunrise on the eastern horizon. Food: The food was complete, my wife loved it, and my kids were free to choose their meals. Staff Assistance: When I forgot my elevator key, the staff helped me access it. Highlights: I loved the view of Mataram city from the top floor. Price: Affordable. Location: Easily accessible on the main road in Mataram.
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Accommodation's Reply
09 Jul 2025
Dear Mr./Mrs. D*i. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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m***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
A very pleasant hotel, if you go to Lombok you must go to this hotel.
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Accommodation's Reply
08 Jul 2025
Dear Mr./Mrs. m*n. Warmest Greetings from Golden palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Enjoyed everything.. Friendly.. Food is okay.. Food variety is okay.. Spacious room..
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Accommodation's Reply
08 Jul 2025
Dear Mr./Mrs. L*a. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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Number of reviews per page
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