8.1
Very Good
From 5,178 reviews
Provided by travellers on
Cleanliness

7.9

Room Comfort

8.0

Meal

7.7

Location

8.5

Service and Facilites

8.1

People often mention about Grand Orchid Hotel Solo
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Distance to City Center (43)
Staff Friendliness (42)
Room Space (41)
Bedroom (38)
Bathroom (37)
Accessibility (36)
Ambiance (36)
Surroundings (33)
Hotel Area (30)
Check-in/out Time (29)
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Traveller Reviews Grand Orchid Hotel Solo

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40
Customer reviews
J***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
The staff was very helpful; they can support small things very well. The room is spacious and comfortable.
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Muhammad J. A.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
A friend recommended it, and it was exactly what we were looking for, as it was close to our destination. Because Solo is quiet and uncrowded, we had no trouble getting around. The hotel's location is very close to well-known culinary spots like Tengkleng Pak Manto and Bakso Titoti (approximately 400 meters away, a 6-minute walk). It's a great option for those looking to enjoy Solo's culinary scene.
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Accommodation's Reply
24 Jul 2025
Warm greetings from Grand Orchid Hotel Solo, thank you for choosing Grand Orchid as your hotel to stay during your visit to Solo, and thank you for the review you have given us, your review is very helpful for us to be able to provide better service, we hope to meet again with Mr. Muhammad J. A in the next reservation. We look forward to your next reservation at Grand Orchid Hotel Solo Septin Ambarwati (Corp Public Relations Manager)
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m***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Strategic location, close to night culinary spots
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Accommodation's Reply
24 Jul 2025
Warm greetings from Grand Orchid Hotel Solo, thank you for choosing Grand Orchid as your hotel to stay while visiting Solo, and thank you for the review you have given us, your review really helps us to provide better service, we hope to see you again in the next reservation. We look forward to your next reservation at Grand Orchid Hotel Solo Septin Ambarwati (Corp Public Relations Manager)
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A***s
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 3 week(s) ago
Overall it was okay. But the sheets were piled up in 3 layers and kept coming off.
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D***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Great views at night, easy access, and close proximity to everything. Highly recommended!
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Accommodation's Reply
24 Jul 2025
Warm greetings from Grand Orchid Hotel Solo, thank you for choosing Grand Orchid as your hotel to stay while visiting Solo, and thank you for the review you have given us, your review really helps us to provide better service, we hope to see you again in the next reservation. We look forward to your next reservation at Grand Orchid Hotel Solo Septin Ambarwati (Corp Public Relations Manager)
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Z***e
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel staff was nice, because we were from out of town, every time we wanted to go out, the security guard always gave us the best information.
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Accommodation's Reply
24 Jul 2025
Warm greetings from Grand Orchid Hotel Solo, thank you for choosing Grand Orchid as your hotel to stay while visiting Solo, and thank you for the review you have given us, your review really helps us to provide better service, we hope to see you again in the next reservation. We look forward to your next reservation at Grand Orchid Hotel Solo Septin Ambarwati (Corp Public Relations Manager)
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Guest
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel is very strategic, easy access, if you want to find food it is also not difficult (many food vendors around). The room is also clean, the AC is cold, the bathroom is clean and the water is strong, the water heater works well. The breakfast menu is quite varied (fried rice, chicken porridge, soup / soto, side dishes, bread, various drinks, etc.). Friendly and fast service. It's just that the parking lot is narrow so it covers the Lobby Room, and the room is not soundproof so it's a bit disturbing. Tks Orchid Hotel
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1 people find it helpful
Accommodation's Reply
24 Jul 2025
Warm greetings from Grand Orchid Hotel Solo, thank you for choosing Grand Orchid as your hotel to stay while visiting Solo, and thank you for the review you have given us, your review really helps us to provide better service, we hope to see you again in the next reservation. We look forward to your next reservation at Grand Orchid Hotel Solo Septin Ambarwati (Corp Public Relations Manager)
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 3 week(s) ago
The staff is friendly and polite. The hotel and facilities are good. It just needs maintenance such as the water tap should not be left to become crusty. Cleanliness also needs to be improved. Next, please pay attention to the breakfast menu. Even if you come later, make sure the food is the same as the morning and does not give the impression of leftovers.
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1 people find it helpful
S***l
icon-origin-TRAVELOKA
5.6
/10
Reviewed 3 week(s) ago
Horror, there is still wet blood on the bed sheet
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3 people find it helpful
R***o
icon-origin-TRAVELOKA
6.0
/10
Reviewed 3 week(s) ago
It's a shame that the physical condition of the hotel is actually good, but the staff service is very slow. Imagine waiting for an hour to get in and when you get to the room, there are no doormats or shampoo. When you contact the staff, the response is very slow. Once again, the bad rating is given to the staff and their service... I only stayed here once and it was very disappointing.
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Accommodation's Reply
24 Jul 2025
Warm greetings from Grand Orchid Hotel Solo, thank you for choosing Grand Orchid as your hotel to stay while visiting Solo, and thank you for the review that has been given to us, We apologize for the inconvenience while staying at Grand Orchid Hotel, your complaint will be a special note for us so that in the future we can improve. We hope to see you again in the next reservation. We look forward to your next reservation at Grand Orchid Hotel Solo Septin Ambarwati (Corp Public Relations Manager)
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Abdullah A. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
First time to Solo city and got this hotel. Strategic location, easy to find, friendly staff especially the security guard who is also a valet. The hotel interior is classic European style, my wife really likes it
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3 people find it helpful
Accommodation's Reply
24 Jul 2025
Warm greetings from Grand Orchid Hotel Solo, thank you for choosing Grand Orchid as the hotel where Mr. Abdullah and his family stayed while visiting Solo, and thank you for the review you have given us, the review you have given is very helpful for us to be able to provide better service, we hope to meet again with Mr. Abdullah and his family in the next reservation. We look forward to your next reservation at Grand Orchid Hotel Solo Septin Ambarwati (Corp Public Relations Manager)
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H***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
strategic location in the middle of Solo city. It's just that when I entered the room from the hotel staff was not careful about the soap which was not filled at all. Luckily there was still soap in the bag
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F***x
icon-Staycation
Staycation
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9.4
/10
Reviewed 4 week(s) ago
Friendly staff, clean, comfortable rooms.
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1 people find it helpful
G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 5 week(s) ago
The hotel is very strategic, easy access, if you want to find food it is also not difficult (many food vendors around). The room is also clean, the AC is cold, the bathroom is clean and the water is strong, the water heater works well. The breakfast menu is quite varied (fried rice, chicken porridge, soup / soto, side dishes, bread, various drinks, etc.). The service is friendly and fast. It's just that the parking lot is narrow (only in the hotel yard), and not well organized, and the room is not soundproof so it is quite disturbing.
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1 people find it helpful
E***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly, the cleaning staff is very satisfying in their service. Have stayed here many times, never disappointed. Recommended polll
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2 people find it helpful
Margareta W. S. D.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.6
/10
Reviewed 7 week(s) ago
The hotel is located in the city center, making it easy to go anywhere. The staff is friendly and very helpful. Check in and check out doesn't take long.
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1 people find it helpful
Accommodation's Reply
13 Jun 2025
Warm Greetings from Grand Orchid Hotel Solo. Thank you for choosing Grand Orchid as your hotel to stay while visiting Solo and. Thank you for the review that Mrs. Margareta gave, it really helps us to improve our service. We are very happy to hear Mrs. Margareta's satisfaction while staying at Grand Orchid Hotel. We hope to serve Mrs. Margareta again in your next reservation. Best regards. Septin Ambarwati (Public Relations Manager)
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C***s
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
First time staying in this hotel, it was a good experience.
1 people find it helpful
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Moh A. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The room is spacious, comfortable, there is a sofa too, but unfortunately there is only 1 power outlet in the room.
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2 people find it helpful
Yose R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Limited and parallel parking, car keys in the hands of security.
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1 people find it helpful
S***o
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
I felt uncomfortable when I just arrived and immediately called the security, they thought I was staying for an open room, but in fact I was staying to rest and meet up with friends in Solo because I was in Solo, because I was far from Purwokerto, this was the first time I stayed at a hotel and the security called me and thought it was open, even though I'm a guy, suddenly I just arrived and just got to the room and immediately called the security
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1 people find it helpful
Number of reviews per page
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