7.6
Pleasant
From 5,238 reviews
Provided by travellers on
Cleanliness

7.2

Room Comfort

7.5

Meal

7.3

Location

7.9

Service and Facilites

7.7

People often mention about Grand Sae Boutique Hotel
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Bedroom (42)
Distance to City Center (39)
Bathroom (39)
Staff Friendliness (38)
Ambiance (37)
Accessibility (32)
Surroundings (29)
Hotel Area (29)
Room Space (26)
Check-in/out Time (25)
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Traveller Reviews Grand Sae Boutique Hotel

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Customer reviews
widiarto
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
A hotel suitable for business trips, close to culinary centers that are open until late at night, close to minimarkets, close to the city center, friendly service from hotel staff, clean rooms.
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Accommodation's Reply
24 Aug 2025
Warm greetings from Grand Sae Boutique Hotel Solo. Thank you for your review. Grand Sae Management would like to thank you for choosing Grand Sae Hotel as your place to stay in Solo. We look forward to welcoming you back to Grand Sae Boutique Hotel Solo. Sincerely, Grand Sae Boutique Hotel Solo Management.
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A***s
icon-origin-TRAVELOKA
6.8
/10
Reviewed 7 day(s) ago
The location is actually quite good, the service is fine, but the room cleanliness is less than satisfactory. I may have just gotten a room in a bad location and had issues. On the fourth day of my stay, a rat infested my room, making it uncomfortable to sleep, and the next morning I asked to be moved. In contrast, when I moved in, I got a much nicer, larger room, and it looked cleaner. Unfortunately, I wasn't given a more proper room until the last day.
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Accommodation's Reply
24 Aug 2025
Warm greetings from Grand Sae Boutique Hotel Solo. Thank you for your constructive review and feedback. Grand Sae Management apologizes for any inconvenience you experienced during your stay at Grand Sae. This incident is being evaluated by management for improvements to ensure guest satisfaction and comfort. We look forward to welcoming you back to Grand Sae Boutique Hotel Solo. Sincerely, Grand Sae Boutique Hotel Solo Management.
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K***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Great, comfortable, spacious rooms, clean, strategic location, it's worth staying here
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Accommodation's Reply
18 Aug 2025
Warm greetings from Grand Sae Boutique Hotel Solo. Thank you for your review. Grand Sae Management would like to thank you for choosing Grand Sae Hotel as your place to stay in Solo. We look forward to welcoming you back to Grand Sae Boutique Hotel Solo. Sincerely, Grand Sae Boutique Hotel Solo Management.
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E***i
icon-Transit
Transit
icon-origin-TRAVELOKA
6.3
/10
Reviewed 2 week(s) ago
The room is moldy and dirty
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Accommodation's Reply
12 Aug 2025
Warm greetings from Grand Sae Boutique Hotel Solo. Thank you for your constructive review and feedback. Grand Sae Management apologizes for any inconvenience you experienced during your stay at Grand Sae. This incident is being evaluated by management for improvements to ensure guest satisfaction and comfort. We look forward to welcoming you back to Grand Sae Boutique Hotel Solo. Sincerely, Grand Sae Boutique Hotel Solo Management.
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Y***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel was comfortable and affordable.
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Accommodation's Reply
08 Aug 2025
Warm greetings from Grand Sae Boutique Hotel Solo. Thank you for your review. Grand Sae Management would like to thank you for choosing Grand Sae Hotel as your place to stay in Solo. We look forward to welcoming you back to Grand Sae Boutique Hotel Solo. Sincerely, Grand Sae Boutique Hotel Solo Management.
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A***a
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
The room's AC isn't cold enough. There's no power outlet near the bed, so charging your phone is a long way off.
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Accommodation's Reply
07 Aug 2025
Warm greetings from Grand Sae Boutique Hotel Solo. Thank you for your constructive review and feedback. Grand Sae Management apologizes for any inconvenience you experienced during your stay at Grand Sae. This incident is being evaluated by management for improvements to ensure guest satisfaction and comfort. We look forward to welcoming you back to Grand Sae Boutique Hotel Solo. Sincerely, Grand Sae Boutique Hotel Solo Management.
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M***d
icon-origin-TRAVELOKA
9.6
/10
Reviewed 4 week(s) ago
It should just be a national TV channel, and the shower sometimes takes a long time to get hot
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Accommodation's Reply
03 Aug 2025
Warm greetings from Grand Sae Boutique Hotel Solo. Thank you for your constructive review and feedback. Grand Sae Management apologizes for any inconvenience you experienced during your stay at Grand Sae. This incident is being evaluated by management for improvements to ensure guest satisfaction and comfort. We look forward to welcoming you back to Grand Sae Boutique Hotel Solo. Sincerely, Grand Sae Boutique Hotel Solo Management.
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R***o
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
I stayed in room 301. The bathroom wasn't very clean. There was a lot of hair stuck in the drain and the filter. The sink was broken, preventing the water from draining, and the faucet was leaking. There was hair in the bedroom, on the clothes hanger near the door, that hadn't been properly cleaned. Other than that, it was okay... the bed was comfortable. Breakfast was standard, which I liked, and the coffee was good.
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Accommodation's Reply
03 Aug 2025
Warm greetings from Grand Sae Boutique Hotel Solo. Thank you for your constructive review and feedback. Grand Sae Management apologizes for any inconvenience you experienced during your stay at Grand Sae. This incident is being evaluated by management for improvements to ensure guest satisfaction and comfort. We look forward to welcoming you back to Grand Sae Boutique Hotel Solo. Sincerely, Grand Sae Boutique Hotel Solo Management.
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E***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The facilities are comfortable, but the water is often slow to heat up, hopefully this can be improved.
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Accommodation's Reply
22 Jul 2025
Warm greetings from Grand Sae Boutique Hotel Solo. Thank you for your review. Grand Sae Management would like to thank you for choosing Grand Sae Hotel as your place to stay in Solo. We look forward to welcoming you back to Grand Sae Boutique Hotel Solo. Sincerely, Grand Sae Boutique Hotel Solo Management
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S***a
icon-Leisure
Leisure
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9.4
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly, and for that price and the pool facilities, it's worth trying.
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Accommodation's Reply
17 Jul 2025
Warm greetings from Grand Sae Boutique Hotel Solo. Thank you for your review. Grand Sae Management would like to thank you for choosing Grand Sae Hotel as your place to stay in Solo. We look forward to welcoming you back to Grand Sae Boutique Hotel Solo. Sincerely, Grand Sae Boutique Hotel Solo Management
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Yuutaa
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 7 week(s) ago
The water heater is a bit tricky, but otherwise it's okay. The food variety is limited.
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1 people find it helpful
Accommodation's Reply
10 Jul 2025
Warm greetings from Grand Sae Boutique Hotel Solo. Thank you for your constructive review and feedback. Grand Sae Management apologizes for any inconvenience you experienced during your stay at Grand Sae. This incident is being evaluated by management for improvements to ensure guest satisfaction and comfort. We look forward to welcoming you back to Grand Sae Boutique Hotel Solo. Sincerely, Grand Sae Boutique Hotel Solo Management.
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M***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel tends to be old, but it is quite neat and there are drinking water refills in each room hallway, a water heater is provided to make coffee / tea, unfortunately the hot water can only be lukewarm. Overall it is quite pleasant for me. the beds are connected and become super spacious and can fit more than two people, maybe up to four people.
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1 people find it helpful
Accommodation's Reply
10 Jul 2025
Warm greetings from Grand Sae Boutique Hotel Solo. Thank you for your review. Grand Sae Management would like to thank you for choosing Grand Sae Hotel as your place to stay in Solo. We look forward to welcoming you back to Grand Sae Boutique Hotel Solo. Sincerely, Grand Sae Boutique Hotel Solo Management.
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Desi s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Exceeded expectations.. Friendly staff, very cool hotel, the yard makes you feel at home hanging out in front of the hotel, there is also a cafe. At that time we arrived at 12, eh already checked in. thank you very much to the staff. The room was clean, the toilet water was sometimes big sometimes small, it was only small at dawn. We were so happy that we extended our stay, got a second room, eh more comfortable, there was a balcony with a view of Solo City. It was so beautiful.. will come back again if I go to Solo🌟🌟🌟🌟🌟
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Accommodation's Reply
04 Jul 2025
Warm Greetings Grand Sae Boutique Hotel Solo. Thank you to Sir/Madam. The review that Sir/Madam gave. Grand Sae Management would like to thank you for choosing Grand Sae Hotel as a place to stay in Solo. We look forward to welcoming you back Sir/Madam. At Grand Sae Boutique Hotel Solo. Best Regards, Grand Sae Boutique Hotel Solo Management.
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Sandvike P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The hotel is highly recommended because it is worth it. The location is strategic, the hotel is old but nice, and the staff are friendly.
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+4
1 people find it helpful
Accommodation's Reply
04 Jul 2025
Warm Greetings Grand Sae Boutique Hotel Solo. Thank you to Sir/Madam. The review that Sir/Madam gave. Grand Sae Management would like to thank you for choosing Grand Sae Hotel as a place to stay in Solo. We look forward to welcoming you back Sir/Madam. At Grand Sae Boutique Hotel Solo. Best Regards, Grand Sae Boutique Hotel Solo Management.
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Siti S. I.
icon-origin-TRAVELOKA
7.2
/10
Reviewed 8 week(s) ago
Out of so many staycations. For the first time I got an uncomfortable hotel. First from the room, the mattress was dirty, the sheets were dirty, the TV didn't work, the accommodation in the room was useless (tea, coffee was useless). Second in the bathroom, the toilet was broken, the water was dirty huhu this is really bad, the water also smells. Third in the restaurant??? Sis? With that price, the food variations are only fried rice, fried noodles and chicken???? I took the suite type but none of them made me and my family comfortable. Just staying here once is enough. Honestly, my children and I were thinking twice about taking a shower because the water was dirty and smelly :(
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Accommodation's Reply
04 Jul 2025
Warm Greetings Grand Sae Boutiqe Hotel Solo. Thank you to Sir/Madam, for your constructive review and input. Grand Sae Management apologizes for the inconvenience Sir/Madam. During your stay at Grand Sae. The incident is an evaluation by management for improvements for guest satisfaction and comfort. We look forward to welcoming you back to Grand Sae Boutiqe Hotel Solo. Best Regards, Grand Sae Boutiqe Hotel Solo Management.
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G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.8
/10
Reviewed 10 week(s) ago
There were cockroaches in the room when I checked in, the hot water didn't work. The room was full of dust as if it had rarely been cleaned.
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Accommodation's Reply
16 Jun 2025
Warm Greetings Grand Sae Boutiqe Hotel Solo. Thank you to Sir/Madam, for your constructive review and input. Grand Sae Management apologizes for the inconvenience Sir/Madam. During your stay at Grand Sae. The incident is an evaluation by management for improvements for guest satisfaction and comfort. We look forward to welcoming you back to Grand Sae Boutiqe Hotel Solo. Best Regards, Grand Sae Boutiqe Hotel Solo Management.
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M***h
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
The staff were very friendly, good food, services, and accommodating.
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Accommodation's Reply
03 Jun 2025
Warm Greetings Grand Sae Boutique Hotel Solo. Thank you to Sir/Madam. The review that Sir/Madam gave. Grand Sae Management would like to thank you for choosing Grand Sae Hotel as a place to stay in Solo. We look forward to welcoming you back Sir/Madam. At Grand Sae Boutique Hotel Solo. Best Regards, Grand Sae Boutique Hotel Solo Management.
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A***s
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 12 week(s) ago
The hotel is pretty ok for just staying.
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Accommodation's Reply
03 Jun 2025
Warm Greetings Grand Sae Boutique Hotel Solo. Thank you to Sir/Madam. The review that Sir/Madam gave. Grand Sae Management would like to thank you for choosing Grand Sae Hotel as a place to stay in Solo. We look forward to welcoming you back Sir/Madam. At Grand Sae Boutique Hotel Solo. Best Regards, Grand Sae Boutique Hotel Solo Management.
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A***n
icon-origin-TRAVELOKA
6.1
/10
Reviewed 12 week(s) ago
The hotel is in the city center and convenient for going anywhere, but the bed cover, towels are full of stains. The balcony and room look like an unkempt building.
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Accommodation's Reply
03 Jun 2025
Warm Greetings Grand Sae Boutiqe Hotel Solo. Thank you to Sir/Madam, for your constructive review and input. Grand Sae Management apologizes for the inconvenience Sir/Madam. During your stay at Grand Sae. The incident is an evaluation by management for improvements for guest satisfaction and comfort. We look forward to welcoming you back to Grand Sae Boutiqe Hotel Solo. Best Regards, Grand Sae Boutiqe Hotel Solo Management.
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Yashifa
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
A pretty nice hotel to stay in close to the city, the route is pretty easy. It's not bad for a trip to stay here
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1 people find it helpful
Accommodation's Reply
22 May 2025
Warm Greetings Grand Sae Boutique Hotel Solo. Thank you to Sir/Madam. The review that Sir/Madam gave. Grand Sae Management would like to thank you for choosing Grand Sae Hotel as a place to stay in Solo. We look forward to welcoming you back Sir/Madam. At Grand Sae Boutique Hotel Solo. Best Regards, Grand Sae Boutique Hotel Solo Management.
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