We arrived at the hotel at 22.30, there was no security guard, the front lobby and lobby lighting were very dim, unlike a 3-star hotel, as soon as we entered the lobby there was only 1 person and even then we were not greeted, we had to be approached for the check-in process, the security guard in the lobby appeared after about 5-10 minutes, then we checked in with the help of the previous security guard, there was no AC in the elevator, it was stuffy, the room hallway also had no AC, it was stuffy, the carpet was dirty and not maintained. It turned out that the cleanliness in the room was very lacking, the chairs were dirty, the indoor AC was leaking, there was dirt in the bathroom that had not been cleaned. Because it was already late at night and we were tired from the trip, we wanted to rest and sleep as soon as possible, we did not move rooms, so we decided that was it.