7.7
Pleasant
From 1,933 reviews
Provided by travellers on
Cleanliness

7.5

Room Comfort

7.5

Meal

7.3

Location

8.0

Service and Facilites

7.6

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Traveller Reviews Capital O 2023 Medan Ville Hotel

Number of reviews per page
20
40
Customer reviews
Rully A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 266 week(s) ago
good hotel, nice place, over all good
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Susanto L.
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6.4
/10
Reviewed 278 week(s) ago
When entering the toilet a lot of gum and not cleaned, the mattress was reok.
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1 people find it helpful
Danny
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Family
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6.0
/10
Reviewed 278 week(s) ago
Equipment such as bowls and spoons are not borrowed from the hotel.
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M Firdaus
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Business
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10.0
/10
Reviewed 279 week(s) ago
Stayed here because of great deal discount... Everything fine except the shower, the water is not hot enough, nor is it warm... Level 3 with free breakfast
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Danny
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Business
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5.5
/10
Reviewed 279 week(s) ago
Not comfortable because the air conditioner is not cold at all.
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Nana A.
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6.2
/10
Reviewed 280 week(s) ago
The air conditioner is not cold in room 307, I have been told by the roon service and receptionist but no one came to check.
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Syafira A. N.
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10.0
/10
Reviewed 280 week(s) ago
Comfort stay okay. Only lack, no sandals hotel. room is not soundproof.
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Mangasa
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Business
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8.5
/10
Reviewed 280 week(s) ago
Clean cheap and good facilities.
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1 people find it helpful
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Sahat R. S.
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Romantic
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6.0
/10
Reviewed 280 week(s) ago
Access to the room is difficult, the key does not connect to the door. Had also been locked in the bathroom because the door handle was broken.
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Louis G.
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5.7
/10
Reviewed 281 week(s) ago
Room smells of urine, air conditioner leaked.
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Muhammad Ali Ginda Hasibuan
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Business
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9.3
/10
Reviewed 283 week(s) ago
The service of the staff is pretty good. But for a less comfortable level of comfort because the sound of the bed from the next room is quite disturbing. good breakfast, clean rooms. Overall that's all.
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1 people find it helpful
marcus n.
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Business
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5.5
/10
Reviewed 284 week(s) ago
At dawn around 4am AC leak big enough. Wet floor. My shoes are wet because the position is under the AC.
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Syifah M.
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9.7
/10
Reviewed 284 week(s) ago
Very recommended, with a budget that much amazing facilities can be good. The breakfast was good, the room was clean, the waitress was friendly too.
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1 people find it helpful
Hendri S.
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Business
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6.2
/10
Reviewed 285 week(s) ago
Far from the picture given on the promotion.
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Deo A. P. S.
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Business
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5.7
/10
Reviewed 286 week(s) ago
AC is not cold. Then I order a no smoking room. But what I got was a room that smells of cigarette smoke. Even though I already made a note that I brought a baby. So I asked for a smoke-free room, but instead got this. The bathroom floor also kept running water because there was a leaky hose. Pretty disappointed, doesn't deserve this 3 star. I was initially interested in trying to begin by looking at the grade of its 3-star hotel.
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Yusrawati Yusrawati
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Business
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6.1
/10
Reviewed 287 week(s) ago
AC is not cold, the room smells of urine, but yes according to the price.
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Rahman Y. L.
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8.5
/10
Reviewed 287 week(s) ago
It is suitable for families. breakfast is good and tasty. replace menu.
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Heppianto Ginting
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Business
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6.0
/10
Reviewed 287 week(s) ago
The air conditioner in the room was not cold enough and for 3 nights stayed the same.
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Rani
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5.7
/10
Reviewed 288 week(s) ago
A non-functioning elevator must go up and down stairs. Breakfast at 8 in the morning the menu is up. Room door access card error. Really severe.
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Nico F. P.
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5.4
/10
Reviewed 288 week(s) ago
AC leaky, ask to change the room for a long time. Once you change rooms, you are even more devastated.
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1 people find it helpful
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