Overall Ratings & Reviews Wonua Monapa Hotel & Resort

Love the service and atmosphere

I paid a room for one night by app, on December 10-11. When I toke the room key, the receptionist confirmed that the wifi and hot water is not working. It is very unfortunate because it does not match the rate that has been paid.

swimming pool facilities are poor because hotel guests are restricted from swimming,

Good place nice view, near airport.

the water is not strong so it is a bit difficult if you want to take a shower

The facilities listed that are said to exist are not as expected. The only facility that can be enjoyed is the swimming pool. The others cannot be used.

Tv nya gak ada siaran sama sekali.

Karyawan penjaga kolamnya subhannallah judes, cueknya minta ampun. Ga bisa nikmati fasilitas hotel dengan nyaman. Ga ada bedanya tamu nginap dan tamu yang cuma dateng mandi di kolam 👎. Karyawan kolam renangnya bikin cepat-cepat mau check out 😑😮‍💨

First entering the service, masya Allah, the CS was very indifferent, then entered the room, the lights were off, asked to move instead of installing new lights. The water heater as listed doesn't work, and the soap equipment is like a 3-star inn.

Nice and comfortable for healing.

The AC has problems, leaks and the ceiling also leaks, it must be addressed again.

Room 217 that I stayed in was not well maintained. On the bathroom door frame there was mold growing, the shower was a mess. Smells damp, the air conditioner is just the wind so it's not cold.

For prices above 500 thousand, there should be a water heater. The bathtub cannot be used because the drain cover is not provided.

- Room floor is not clean. - Room toilets are not clean - No restaurant/food facilities available at night.

This is just a place for the open, it's already expensive, dirty, itchy again.

The room, the floor is dirty. Musty smell as soon as you enter the room. Hot water is not available. The corridor to the room is dirty. It seems that guests rarely come.

Suitable for family vacations on weekends, please improve the cleanliness of the rooms. 🙏.

The rooms are good, it's just not clean.

The place is beautiful beautiful, clean the service is good and the swimming pool is big.

Destroy it. Dirty sheets, broken doors, stagnant water .