8.4
Very Good
From 3,315 reviews
Provided by travellers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.3

Location

8.6

Service and Facilites

8.4

People often mention about Cordela Hotel Medan
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Staff Friendliness (18)
Distance to City Center (17)
Ambiance (16)
Room Space (15)
Bedroom (15)
Accessibility (14)
Check-in/out Time (14)
Hotel Area (14)
Bathroom (13)
Surroundings (12)
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Traveller Reviews Cordela Hotel Medan

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40
Customer reviews
T***c
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Good hotel with good experience. The workers are so thoughtful and fast response.
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T***c
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Good hotel with good experience. The workers are so thoughtful and fast response.
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T***c
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Good hotel with good experience. The workers are so thoughtful and fast response.
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R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
For whatever reason, this hotel is highly recommended, with a cheap price but the facilities provided are really good, not careless, even exceeding expectations. Luckily yesterday before going to Kaldera with friends, we made a deal with Cordela Hotel to stay while waiting for the right time, eh, we actually got the right temporary hotel too, wow.
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Reinhard S.
icon-Medical
Medical
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9.1
/10
Reviewed 9 week(s) ago
The hotel staff is friendly and pleasant
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+3
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s***o
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 12 week(s) ago
The location is in the city center, but the parking is inadequate, so every time you want to park your car at the hotel you have to leave the key. The bad thing is that my car was used by the security guard in the middle of the night to shop, paying using my e-toll again. Scary. It was discovered after I wanted to pay the toll, the balance was insufficient. It is incredibly dangerous, using goods without permission. My bad and incredibly bad experience. I don't dare to stay in a hotel like this again. Imagine if our car was used for other transactions. Who would be affected? The funny thing is that the hotel management only apologized.
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4 people find it helpful
Accommodation's Reply
16 May 2025
Dear Mr. S*o, Serve With Care from Cordela Hotel Medan. Thank you for taking the time to write a rating for Cordela Hotel Medan. With all our hearts we apologize if during your visit, Mr. S*o, there are facilities or services that are less than satisfactory for you. If we are given the opportunity, hopefully we can provide better service on your next visit. Cordially,. Fikri Firmansyah. Hotel Manager
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w***m
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
quite good and clean, polite security and pretty good service, thank you
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Accommodation's Reply
09 May 2025
Dear Our Valued Guest, Serve with Care from Cordela Hotel Medan. Thank you for taking the time to write a good rating and review for Cordela Hotel Medan. We are sure that this can be an encouragement and motivation for all staff of Cordela Hotel Medan to continue to improve the services we provide to all our guests. Once again, thank you and hopefully we can continue to serve you well. We look forward to your return. Cordially,. Fikri Firmansyah. Hotel Manager.
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Guest
icon-Leisure
Leisure
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10.0
/10
Reviewed 16 week(s) ago
Friendly hotel staff, fast check-in and check-out. Clean rooms with good facilities.
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Accommodation's Reply
09 May 2025
Dear Our Valued Guest, Serve with Care from Cordela Hotel Medan. Thank you for taking the time to write a good rating and review for Cordela Hotel Medan. We are sure that this can be an encouragement and motivation for all staff of Cordela Hotel Medan to continue to improve the services we provide to all our guests. Once again, thank you and hopefully we can continue to serve you well. We look forward to your return. Cordially,. Fikri Firmansyah. Hotel Manager.
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ade i.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
the staff are friendly, all smile. the room and bathroom are clean. the breakfast is delicious and quite varied.
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L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Clean, comfortable room, the hotel area is also clean and fragrant, the toilet is clean, worth it for the price of 300 thousand 😍. I've stayed here twice, because I accompanied my child for an exam, the location is at Uhn Medan. Recommended 👌👌.
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1 people find it helpful
Accommodation's Reply
07 Apr 2025
Dear Our Valued Guest, Serve with Care from Cordela Hotel Medan. Thank you for taking the time to write a good rating and review for Cordela Hotel Medan. We are sure that this can be an encouragement and motivation for all staff of Cordela Hotel Medan to continue to improve the services we provide to all our guests. Once again, thank you and hopefully we can continue to serve you well. We look forward to your return. Cordially,. Fikri Firmansyah. Hotel Manager.
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E***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Nice and clean room. Especially no smelly things.
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Accommodation's Reply
07 Apr 2025
Dear Our Valued Guest, Serve with Care from Cordela Hotel Medan. Thank you for taking the time to write a good rating and review for Cordela Hotel Medan. We are sure that this can be an encouragement and motivation for all staff of Cordela Hotel Medan to continue to improve the services we provide to all our guests. Once again, thank you and hopefully we can continue to serve you well. We look forward to your return. Cordially,. Fikri Firmansyah. Hotel Manager.
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Evalina G.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
love staying here, comfortable, clean and safe
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Reinhard S.
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10.0
/10
Reviewed 26 week(s) ago
The service is satisfactory and the hotel is clean, the food is delicious
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2 people find it helpful
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Tien T. S.
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 26 week(s) ago
The hotel is clean and comfortable, but the food needs to be improved, nothing is edible, the noodles are dry, the side dishes have no taste.
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S***o
icon-origin-TRAVELOKA
6.6
/10
Reviewed 27 week(s) ago
the room key card doesn't work.. they said they'll upgrade it but it still doesn't work. So every time I go in and out of the room, the staff always opens the door. And I have to wait for 10 minutes before I can enter the room. I haven't been able to open the door since I checked in. They said they'll upgrade the key. But I still can't open the door myself until morning.
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2 people find it helpful
Accommodation's Reply
24 Jan 2025
Dear Mr. S*o, Serve With Care from Cordela Hotel Medan. Thank you for taking the time to write a rating for Cordela Hotel Medan. We sincerely apologize if during your visit, there are facilities or services that are less than satisfactory for you. If we are given the opportunity, hopefully we can provide better service on your next visit. Cordially,. Fikri Firmansyah. Hotel Manager
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J***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 28 week(s) ago
Please pay attention to the cleanliness of the room, the room is very dusty and the floor is very dirty. When not wearing sandals, the feet are immediately black and the floor is rough because of the sand.
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2 people find it helpful
Accommodation's Reply
24 Jan 2025
Dear Mrs./Mr. J*a, Serve With Care from Cordela Hotel Medan. Thank you for taking the time to write a rating for Cordela Hotel Medan. With all our hearts we apologize if during your visit, there are facilities or services that are less than satisfactory for you. If we are given the opportunity, hopefully we can provide better service on your next visit. Cordially,. Fikri Firmansyah. Hotel Manager
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F***r
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
Close to Alfamart and city center, close to station and mall
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Accommodation's Reply
24 Jan 2025
Dear Our Valued Guest, Serve with Care from Cordela Hotel Medan. Thank you for taking the time to write a good rating and review for Cordela Hotel Medan. We are sure that this can be an encouragement and motivation for all staff of Cordela Hotel Medan to continue to improve the services we provide to all our guests. Once again, thank you and hopefully we can continue to serve you well. We look forward to your return. Cordially,. Fikri Firmansyah. Hotel Manager.
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Fithria
icon-origin-TRAVELOKA
8.8
/10
Reviewed 28 week(s) ago
It was nice and convenient, even though there's still need an improvements to some extent
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Accommodation's Reply
24 Jan 2025
Dear Our Valued Guest, Serve with Care from Cordela Hotel Medan. Thank you for taking the time to write a good rating and review for Cordela Hotel Medan. We are sure that this can be an encouragement and motivation for all staff of Cordela Hotel Medan to continue to improve the services we provide to all our guests. Once again, thank you and hopefully we can continue to serve you well. We look forward to your return. Cordially,. Fikri Firmansyah. Hotel Manager.
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A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Good. The place is clean. There is hot water too so it's not cold to take a morning shower.
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Accommodation's Reply
02 Jan 2025
Dear Our Valued Guest, Serve with Care from Cordela Hotel Medan. Thank you for taking the time to write a good rating and review for Cordela Hotel Medan. We are sure that this can be an encouragement and motivation for all staff of Cordela Hotel Medan to continue to improve the services we provide to all our guests. Once again, thank you and hopefully we can continue to serve you well. We look forward to your return. Cordially,. Fikri Firmansyah. Hotel Manager
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J***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 33 week(s) ago
It's delicious and the room is very nice.. I don't regret staying here
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Accommodation's Reply
02 Jan 2025
Dear Our Valued Guest, Serve with Care from Cordela Hotel Medan. Thank you for taking the time to write a good rating and review for Cordela Hotel Medan. We are sure that this can be an encouragement and motivation for all staff of Cordela Hotel Medan to continue to improve the services we provide to all our guests. Once again, thank you and hopefully we can continue to serve you well. We look forward to your return. Cordially,. Fikri Firmansyah. Hotel Manager
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Number of reviews per page
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40