8.2
Very Good
From 506 reviews
Provided by travellers on
Cleanliness

8.5

Room Comfort

8.2

Meal

7.7

Location

8.2

Service and Facilites

8.2

People often mention about Hotel Lurus Cisarua
All
Ambiance (5)
Room Space (5)
Bedroom (5)
Bathroom (5)
Hotel Area (5)
Accessibility (4)
Family Friendly (4)
Staff Friendliness (4)
Check-in/out Time (4)
Distance to City Center (3)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Hotel Lurus Cisarua

Number of reviews per page
20
40
Customer reviews
N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
I don't regret staying here, I suddenly booked 2 family rooms right in front of the swimming pool, the place is clean, comfortable, the view from the room is really good, the staff are friendly, the only minus in one room is the TV is broken and there is no restaurant but so far the others are good, satisfying.
Translated by Google Icon
See original
Find this review helpful?
Y***n
icon-origin-TRAVELOKA
9.6
/10
Reviewed 12 week(s) ago
not too far..comfortable and clean place easy access..whatever you want is easy in the surrounding area there are many sellers. comfortable for families. the staff are also friendly. maybe for wifi it could be improved again so it's not slow. m this hotel does NOT provide breakfast...so far staying at a straight hotel..impressive suitable for families
Read More
Translated by Google Icon
See original
1 people find it helpful
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
The only minus is the TV, there is no soap and I don't know if there is wifi or not because it wasn't informed and I have to go down first to ask because I'm too lazy. The swimming pool can't be used for toddlers because it's deep, the rest is okay
Translated by Google Icon
See original
2 people find it helpful
A***d
icon-origin-TRAVELOKA
8.1
/10
Reviewed 22 week(s) ago
The TV can't be turned on, information from the staff is that everything is under repair, the room is damp and not well maintained.
Translated by Google Icon
See original
4 people find it helpful
Cecilia K.
icon-origin-TRAVELOKA
7.9
/10
Reviewed 22 week(s) ago
The staff is friendly, very nice. The only drawback is that the room has no AC, wardrobe, TV doesn't work, the sink is clogged, there are no tissues. It's a shame that the staff is very friendly but the hotel is like that.
Translated by Google Icon
See original
Find this review helpful?
Tanti p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
thank you all good next time come here again
Translated by Google Icon
See original
1 people find it helpful
M***R
icon-origin-TRAVELOKA
8.2
/10
Reviewed 38 week(s) ago
It's great to spend the night, the price is also affordable, but why are there so many ants in a normal water hotel?
Translated by Google Icon
See original
1 people find it helpful
James P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 39 week(s) ago
A comfortable and homey hotel, just lacking a restaurant and no pool table. Luckily for food, you can order GoFood or GrabFood and it will be delivered directly to your room. The view is cool
Translated by Google Icon
See original
3 people find it helpful
A***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 46 week(s) ago
VIP family room. TV won't turn on. 2 rooms are completely dead, no channels.
Translated by Google Icon
See original
3 people find it helpful
Y***a
icon-origin-TRAVELOKA
8.1
/10
Reviewed 48 week(s) ago
It's not nice, the hotel is old and less attractive, it doesn't match the view, it says it's in front of the pool but it's not suitable
Translated by Google Icon
See original
5 people find it helpful
daniel s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 78 week(s) ago
Terima kasih dikasih tempat yang bagus 🙏 cuma menu makanannya kurang lengkap, wifi nya signal kurang baik.
1 people find it helpful
Profile Picture
Tita s.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 90 week(s) ago
Almost expected with a rate of 500 thousand at the weekend with the available facilities, there is no air conditioning so it's a bit stifling, there's no electric kettle, the room is quite spacious, got a room a bit near the road so it's really noisy (maybe because it's a weekend night), but it's quite ok for . Transit hotel.
Translated by Google Icon
See original
7 people find it helpful
Profile Picture
Silvy N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 97 week(s) ago
It's great to be able to staycation at this hotel, the atmosphere is really homey.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
21 Aug 2023
Thank you Ms. Silvi, like our motto that Hotel Lurus is Home for everyone, waiting for another staycation.
Translated by Google Icon
See original
Taufiq N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 99 week(s) ago
Hanya 1 kurangnya tidak ada kipas angin atau AC selebihnya menurut saya oke lah petugasnya ramah, tidak ada penghangat air tapi buat saya ga perlu karena airnya ga begitu dingin. Semoga ke depannya di kasih AC ya minimal kipas angin lah, ya memang hawa di luar dingin tapi menurut saya di kamar pengap siang hari tidak ada kipas angin.
Read More
3 people find it helpful
Accommodation's Reply
09 Aug 2023
Please take a vacation back to the Lurus Mr. Taufiq hotel with your family, we will give you an air-conditioned room sir, of course there will be a slight price adjustment, we will maximize the solahart that we currently have by using electricity so that warm water is always available at all times and now it is ON , thank you sir, Best Regards.
Translated by Google Icon
See original
Nia K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 100 week(s) ago
Pamdangan bagus, kolem renang bersih, room bersih, ada air hangat saat mandi, recommended.😍🥰.
3 people find it helpful
Accommodation's Reply
09 Aug 2023
Dear Ms. Nia, Thank you for having a vacation at Lurus Hotel. We will always be waiting for your next vacation. Hope you are healthy. Warm greetings.
Translated by Google Icon
See original
Indah D. Q. A.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 100 week(s) ago
Not cold far from the peak, not according to expectations.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
05 Aug 2023
Thank you, Ms. Indah, sorry that we still have many shortcomings, we will always try to improve, warm greetings,
Translated by Google Icon
See original
Herman
icon-origin-TRAVELOKA
8.5
/10
Reviewed 104 week(s) ago
Tempatnya nyaman, pelayanannya juga baik, pokoknya enak deh buat liburan
Find this review helpful?
Profile Picture
Rahmad S.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 122 week(s) ago
Pretty good room and view but it's a shame there isn't a hot pot.
Translated by Google Icon
See original
4 people find it helpful
Profile Picture
Tika J.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 125 week(s) ago
The room is clean, it's just a shame there isn't an electric kettle, hot water, you have to buy 10k / kettle. The room doesn't have AC, rent a fan for 50k.
Translated by Google Icon
See original
7 people find it helpful
Sela Septiawati
icon-origin-TRAVELOKA
9.7
/10
Reviewed 126 week(s) ago
The hotel is comfortable, clean and strategic.
Translated by Google Icon
See original
5 people find it helpful
Number of reviews per page
20
40