Traveloka (769)
Other sources (18)
8.1
Very Good
From 769 reviews
Provided by travellers on
Cleanliness
8.0
Room Comfort
8.0
Meal
8.0
Location
8.4
Service and Facilites
8.2
People often mention about Hotel Grand Santhi
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Distance to City Center (20)
Staff Friendliness (16)
Accessibility (15)
Check-in/out Time (15)
Room Space (14)
Surroundings (12)
Ambiance (12)
Bedroom (12)
Wifi (11)
Bathroom (10)
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Traveller Reviews Hotel Grand Santhi
Number of reviews per page
20
40
Customer reviews
I Made W. K.
Medical
10.0
/10
Reviewed 2 week(s) ago
Friendly hotel staff, comfortable to stay
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Accommodation's Reply
22 Jul 2025
Dear Mr. Ii made W. Ke. Warm greetings from Hotel Grand Santhi.! Thank you in advance for your review of Hotel Grand Santhi. We greatly appreciate your suggestions and criticisms to improve everything in the future so that our guests can get what they expect. And we apologize if there is anything less than satisfactory during your stay, especially in terms of service. Health and success always accompany you in all your life. Yours sincerely, Hotel Manager
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J***n
8.2
/10
Reviewed 4 week(s) ago
Friendly service. Room cleanliness is okay, AC is also cold, only the mattress is a bit hard, maybe needs to be replaced. But overall staying here is comfortable.
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Accommodation's Reply
22 Jul 2025
Dear Mr. J*n. Warm greetings from Hotel Grand Santhi! Thank you in advance for your review of Hotel Grand Santhi. We greatly appreciate any suggestions or criticisms to improve everything in the future so that our guests get what they expect. And we apologize if there was anything less than satisfactory during your stay, especially in terms of service. Health and success always accompany you in all your life. Yours sincerely, Hotel Manager
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Allan
8.5
/10
Reviewed 7 week(s) ago
nice clean comfortable close to several venues
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1 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Mr. Allan. Warm greetings from Hotel Grand Santhi.! Thank you in advance for taking the time to review Hotel Grand Santhi. We greatly expect/appreciate suggestions or criticisms to improve everything in the future so that our guests get what they expect. And we apologize if there is anything less than good during your stay, especially in the service. Health and success always accompany you in all your lives. Yours sincerely, Hotel Manager
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N***g
Staycation
10.0
/10
Reviewed 7 week(s) ago
the hotel staff is very friendly..
the breakfast is delicious..
thank you..
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1 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Mr. N*g. Warm greetings from Hotel Grand Santhi.! Thank you in advance for taking the time to review Hotel Grand Santhi. We greatly expect/appreciate suggestions or criticisms to improve everything in the future so that our guests get what they expect. And we apologize if there is anything less than good during your stay, especially in terms of service. Health and success always accompany you in all your lives. Yours sincerely, Hotel Manager
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R***a
Business
8.0
/10
Reviewed 12 week(s) ago
An old hotel located close to my destination. Unfortunately the room smelled damp and the bathroom had lots of mold. The bed sheets also looked like they hadn't been changed for a long time because my body was itchy. But the staff was friendly and the swimming pool was nice.
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1 people find it helpful
Accommodation's Reply
26 May 2025
To: R*a. At – Place. Warm greetings from the Grand Santhi Hotel…! With humility and full respect we express our gratitude for your trust in staying at the Grand Santhi Hotel Denpasar, and we also express our deepest apologies regarding the less than satisfactory room facilities and the inconvenience. We will always strive to provide the best for our guests with the hope that this cooperation can continue in the future. God always accompanies you and your family in all things. Thank you for your attention. Sincerely, Hotel Management
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Oswalla L.
9.4
/10
Reviewed 16 week(s) ago
The staff are very friendly and always smiling.
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E***o
Leisure
8.5
/10
Reviewed 17 week(s) ago
Close to culinary, close to everywhere, spacious and clean rooms.
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1 people find it helpful
Ayunda W.
10.0
/10
Reviewed 17 week(s) ago
suitable for families and couples
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Indra M.
Leisure
8.8
/10
Reviewed 17 week(s) ago
Very nice staff, FAST response, the only thing lacking is the smelly basement parking, luckily there is outdoor parking in another building, overall great and worth it
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1 people find it helpful
I***i
Leisure
8.5
/10
Reviewed 17 week(s) ago
Friendly staff, shower is clogged and curtains are dirty🙏🏻
Hopefully cleanliness will be better maintained
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1 people find it helpful
SM
Shintia M. U. N.
9.4
/10
Reviewed 17 week(s) ago
MasyaaAllah very good service
The staff is friendly, the room is clean
Stayed here right on my birthday, given a surprise of cut fruit🥺❤️
Thank you Grand Santhi✨
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A***i
10.0
/10
Reviewed 24 week(s) ago
Strategic hotel location in Denpasar
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1 people find it helpful
Accommodation's Reply
20 Feb 2025
To: Mr./Mrs. A*i. At – Place. Warm greetings from the Grand Santhi Hotel…! With humility and full respect, we express our gratitude for your trust in staying at the Grand Santhi Hotel Denpasar, and we also express our deepest apologies regarding the less than satisfactory room facilities and the inconvenience. We will always strive to provide the best for our guests with the hope that this cooperation can continue in the future. May God always accompany you and your family in all things. Thank you for your attention. Sincerely, Hotel Management.
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Y***i
8.3
/10
Reviewed 25 week(s) ago
The staff is very friendly and ready to help, only yesterday when I stayed the elevator was being repaired so it was a bit complicated going up and down the stairs but overall it was good staying here.
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Accommodation's Reply
20 Feb 2025
To: Mr./Mrs. Y*i. At – Place. Warm greetings from the Grand Santhi Hotel…! With humility and full respect, we express our gratitude for your trust in staying at the Grand Santhi Hotel Denpasar, and we also express our deepest apologies regarding the less than satisfactory room facilities and the inconvenience. We will always strive to provide the best for our guests with the hope that this cooperation can continue in the future. May God always accompany you and your family in all things. Thank you for your attention. Sincerely, Hotel Management.
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F***d
Business
9.4
/10
Reviewed 25 week(s) ago
When I arrived, the hotel was under renovation. The hotel staff was friendly and always apologized for the disruption of the renovation. The hotel is old/outdated but the atmosphere is typical of Bali. Like it, thank you Grand Santhi
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2 people find it helpful
Accommodation's Reply
20 Feb 2025
To: Mr./Mrs. F*d. At – Place. Warm greetings from the Grand Santhi Hotel …! With humility and full respect, we express our gratitude for your trust in staying at the Grand Santhi Hotel Denpasar, and we also express our deepest apologies regarding the less than satisfactory room facilities and the inconvenience. We will always strive to provide the best for our guests with the hope that this cooperation can continue in the future. God always accompanies you and your family in all things. Thank you for your attention. Best regards, Hotel Management.
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guntur
10.0
/10
Reviewed 29 week(s) ago
Very nice clean room and good service.
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Accommodation's Reply
23 Jan 2025
To: Mr./Mrs. Guntur P. At – Place. Warm greetings from the Grand Santhi Hotel…! With humility and full respect, we express our gratitude for your trust in staying at the Grand Santhi Hotel Denpasar, and we also express our deepest apologies regarding the less than satisfactory room facilities and the inconvenience. We will always strive to provide the best for our guests with the hope that this cooperation can continue in the future. May God always accompany you and your family in all things. Thank you for your attention. Sincerely, Hotel Management.
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N***l
8.2
/10
Reviewed 30 week(s) ago
The rooms are clean, spacious, and the staff are friendly. They are only on the 4th floor and when the lift is repaired, it will be quite easy to go up and down the hotel.
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2 people find it helpful
Accommodation's Reply
23 Jan 2025
To: Mr./Mrs. N*I. At – Place. Warm greetings from the Grand Santhi Hotel…! With humility and full respect, we express our gratitude for your trust in staying at the Grand Santhi Hotel Denpasar, and we also express our deepest apologies regarding the less than satisfactory room facilities and the inconvenience. We will always strive to provide the best for our guests with the hope that this cooperation can continue in the future. God always accompanies you and your family in all things. Thank you for your attention. Best regards, Hotel Management.
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H***o
8.5
/10
Reviewed 34 week(s) ago
Very strategic location near the city center
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2 people find it helpful
Accommodation's Reply
03 Jan 2025
To: Mr./Mrs. H*o. At – Place. Warm greetings from the Grand Santhi Hotel…! With humility and full respect, we express our gratitude for your trust in staying at the Grand Santhi Hotel Denpasar, and we also express our deepest apologies regarding the less than satisfactory room facilities and the inconvenience. We will always strive to provide the best for our guests with the hope that this cooperation can continue in the future. May God always accompany you and your family in all things. Thank you for your attention. Sincerely, Hotel Management.
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S***i
10.0
/10
Reviewed 34 week(s) ago
Service excellent for everything. Staff, room, view, swimming pool and will be back to there when I come to Bali
3 people find it helpful
O***a
10.0
/10
Reviewed 38 week(s) ago
Very good and comfortable because the location is strategic
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4 people find it helpful
Accommodation's Reply
11 Nov 2024
Dear. Mr. O*a. Warm greetings from the Grand Santhi Hotel…! With humility and full respect, we express our gratitude for your trust in staying at the Grand Santhi Hotel Denpasar, and we also express our deepest apologies regarding the less than satisfactory room facilities and the inconvenience. We will always strive to provide the best for our guests with the hope that this cooperation can continue in the future. May God always accompany you and your family in all things. Thank you for your attention. Sincerely, Hotel Management.
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N***w
Transit
9.1
/10
Reviewed 40 week(s) ago
We arrived almost at 24.00 and were greeted with smiles and friendliness by the staff. The tiredness of the journey paid off. Thank you.
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3 people find it helpful
Accommodation's Reply
29 Oct 2024
To: Mr./Mrs. N*w. At – Place. Warm greetings from the Grand Santhi Hotel …! With humility and full respect, we express our gratitude for your trust in staying at the Grand Santhi Hotel Denpasar, and we also express our deepest apologies regarding the less than satisfactory room facilities and the inconvenience. We will always strive to provide the best for our guests with the hope that this cooperation can continue in the future. May God always accompany you and your family in all things. Thank you for your attention. Sincerely, Hotel Management.
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Number of reviews per page
20
40
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