Dear astrin, Warmest Greetings from Grand Zuri Kuta Bali, Thank you so much for your kind words! We’re delighted to know you enjoyed your stay and appreciated our service and team. We look forward to welcoming you back again soon. Warm regards Dedy Sumardi General Manager

Dear Mimi, Best regards from Grand Zuri Kuta Bali. Thank you for sharing your experience with us! We are very glad that you were satisfied with our service and the comfort of our room. Your comments on the taste of our breakfast are highly appreciated and we will use this feedback to evaluate and improve for future improvements. Best regards, Dedi Sumardi, General Manager

Dear value guest, Warmest Greetings from Grand Zuri Kuta Bali, Thank you for your kind words. We’re delighted to hear that you found our place nice and comfortable. We look forward to welcoming you again soon. Warm regards Dedy Sumardi General Manager

Dear value guest, Warmest Greetings from Grand Zuri Kuta Bali. Thank you for your kind review. We’re glad you enjoyed the clean and private atmosphere of our hotel. We look forward to welcoming you back again. Warm regards Dedy Sumardi General Manager

Dear Abd, Thank you for your very detailed and honest review. We are pleased to know that you enjoyed the tranquil atmosphere of our hotel. We look forward to welcoming you back soon. Best regards, Dedy Sumardi, General Manager

Warm greetings from Grand Zuri Kuta Bali. Thank you for your review and feedback. We apologize for any inconvenience caused by the noise in your room. We will take this into consideration to improve guest comfort in the future. We look forward to welcoming you back for an even better experience. Best regards, Dedy Sumardi, General Manager

Warm greetings from Grand Zuri Kuta Bali. Thank you for choosing our hotel for your family stay. We are delighted to hear that you were satisfied with the value for money, the location near halal restaurants, and the comfortable swimming pool for children. Your review means a lot to us, and we look forward to welcoming you back when you visit Kuta, Bali. Best regards, Dedy Sumardi, General Manager

Dear Valued Guest Warmest Greeting From Grand Zuri Kuta Bali Thank you for your wonderful feedback. We are so happy to hear that you would choose to stay with us again on your next trip to Bali. We look forward to welcoming you back to our hotel! Best Regard Dedi Sumardi General Manager

Warm greetings from Grand Zuri Kuta Bali. Thank you for your positive review of our location, staff service, and breakfast variety. Your feedback regarding the comfort of our rooms, which are close to the road, is also greatly appreciated and will be taken into consideration to improve our guests' stays in the future. We look forward to welcoming you back on your next visit. Best regards, Dedy Sumardi, General Manager

Dear Kadek W, Thank you very much for your positive review! We are very happy to hear that our hotel's easy accessibility and location next to the main road were very helpful for your family, especially when you were carrying a lot of luggage. The excellent cleanliness and friendliness of the staff, especially in assisting you with your luggage to the airport, are aspects that we always prioritize. Your praise is a great motivation for our entire team. We look forward to welcoming you back to our hotel. Sincerely, Dedy Sumardi, General Manager, Grand Zuri Kuta Bali

"Dear Guest, We are very sorry to hear about your unpleasant experience while staying at our hotel. The sudden blackout that only happened in your room was certainly very uncomfortable, especially in the middle of the night. We are also concerned about the problem of the room lock not working and having to be broken manually, and the impact of this made you feel unsafe and unable to sleep well at night. We understand your disappointment and inconvenience. This is clearly not the standard of service we want to provide. We will immediately follow up and thoroughly investigate every incident you mentioned, from the electrical issue to the room lock system. We will immediately implement corrective and preventative measures to ensure that similar things do not happen again in the future. We really appreciate your feedback and hope you will be willing to give us another opportunity to prove our service improvements. We want to ensure your next stay is truly much better and meets your expectations. Best regards, Dedy Sumardi. General Manager. Grand Zuri Kuta Bali"

Dear Valued Guest, Thank you so much for your wonderful review! We're thrilled to hear you had a good experience at our hotel and that our team's thoughtfulness and fast response made such a positive impression. Providing excellent service is something we deeply pride ourselves on, and your kind words are a true testament to the hard work and dedication of our staff. We'll be sure to share your feedback with the entire team, as it serves as great motivation. We look forward to welcoming you back for another excellent stay in the future! Warm regards, Dedy Sumardi General Manager Grand Zuri Kuta Bali"

Dear Guest, We are very sorry to hear about your unpleasant experience while staying at our hotel. The sudden blackout that occurred only in your room was certainly very uncomfortable, especially in the middle of the night. We are also concerned about the problem of the room lock not working and having to be manually broken, and the impact of this made you feel unsafe and unable to sleep well. We understand your disappointment and inconvenience. This is clearly not the standard of service we aspire to provide. We will immediately follow up and thoroughly investigate each incident you mentioned, from the electrical issue to the room lock system. We will immediately implement corrective and preventative measures to ensure a similar incident does not happen again in the future. We greatly appreciate your feedback and hope you will give us another opportunity to prove our service improvements. We want to ensure your next stay is truly much better and meets your expectations. Sincerely, Dedy Sumardi, General Manager, Grand Zuri Kuta Bali-Bali