8.5
Very Good
From 2,501 reviews
Provided by travellers on
Cleanliness

8.4

Room Comfort

8.5

Meal

7.8

Location

8.5

Service and Facilites

8.6

People often mention about The Lerina Hotel Nusa Dua
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Staff Friendliness (55)
Room Space (42)
Accessibility (41)
Bedroom (41)
Hotel Area (40)
Ambiance (38)
Bathroom (36)
Family Friendly (33)
Taste (33)
Surroundings (32)
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Traveller Reviews The Lerina Hotel Nusa Dua

Number of reviews per page
20
40
Customer reviews
A***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
Strategic location in Nusa Dua, close to restaurants and shops.
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Putri S.
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Leisure
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10.0
/10
Reviewed 5 day(s) ago
friendly staff, good service, comfortable, clean and complete rooms.
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1 people find it helpful
C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Always take the time to stay here every time I go to Bali. Because everything is good (service, facilities, rooms, breakfast). The breakfast is a buffet so I'm satisfied with my choice
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Yulisna A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff were very friendly and very helpful with the check-in process.
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S***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Strategic hotel on easy access route, friendly staff, very good service, affordable price. Just a suggestion, to be more careful when providing equipment in the bathroom. Because yesterday the room I got, missed a bath towel😬.
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A***g
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Overall everything is really cool
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sitti a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Best view. Calm, cool. Friendly staff. Only breakfast variety needs to be added 😊
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3 people find it helpful
H***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Very close to the airport. Has always been a good stay in Lerina.
2 people find it helpful
Dang K. T.
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Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 6 week(s) ago
It is quite a good hotel. I arrived early and they allowed for early check-in without charge. The price is cheap. But the facility is old, the floor is broken. I can not use the gym room. The location is also not so good, the surrounding has no food, stores, etc.
1 people find it helpful
Santymourisa H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The rooms are clean, comfortable and the staff are friendly.
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1 people find it helpful
R***l
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Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 7 week(s) ago
Overall, it's very good, only the bathroom might need to be made cleaner and the variety of food for breakfast could be increased. But, my family and I are happy. Thank you for helping to give a surprise to my child's birthday.
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1 people find it helpful
M***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
I ordered for 4 people and ordered 2 single beds, but was given 1 queen bed, and to get 2 single beds had to upgrade for an additional 100 thousand. Hmmm.....
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3 people find it helpful
o***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Everything is ok. But unfortunately there are mosquitoes that come in.
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1 people find it helpful
Agnes Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good hotel Large, clean, soundproof rooms Not stuffy Attractive interior Every day you can refill packaged drinks, the room is cleaned every day, towels are changed Friendly staff..varied food Recommended to stay at this hotel again
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2 people find it helpful
G***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Excellent. I stayed during a holiday and it was full, so I had to wait a little longer to check in. But everything was great, especially the food was GREAT.
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4 people find it helpful
G***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
parking area too small and we need to park around 100m from the hotel. there are a yard that dedicated for the guests.
5 people find it helpful
A***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
We stayed for 2 nights for a business trip, it was a pleasant stay.
1 people find it helpful
J***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Friendly staff, easy check in and out. Cleanliness is maintained.
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1 people find it helpful
Accommodation's Reply
13 Mar 2025
Dear Mrs. Juhaeriyah. Thank you for your positive review. We are glad to hear that you felt comfortable with the friendliness of our staff, easy check-in and check-out process, and maintained cleanliness. Thank you for taking the time to share your experience staying at our hotel and we look forward to welcoming you back for a more enjoyable stay. Warm regards, Management of The Lerina Hotel Nusa Dua
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A***a
icon-origin-TRAVELOKA
6.7
/10
Reviewed 14 week(s) ago
I got a bad room. The door of the room is not equipped with double security, the door frame of the room is loose, the AC is not cold enough, the lighting is lacking. Please improve the cleanliness and comfort of the room, the cleanliness and comfort of the breakfast area. Sorry and thank you 🙏🏻
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8 people find it helpful
Accommodation's Reply
05 Mar 2025
Dear Mr./Mrs. Aulya Imaniar. Thank you for your feedback. We apologize for the inconvenience you experienced during your stay at our hotel. We greatly appreciate any feedback from guests, as it helps us to continue to improve the quality of our services and facilities. We will immediately follow up on the security of the doors, the condition of the AC, lighting, and the cleanliness of the rooms and breakfast area in order to provide a more comfortable stay experience for our guests in the future. Once again, we apologize for the inconvenience. We look forward to welcoming you back with a better stay experience. Best regards, Management of The Lerina Hotel Nusa Dua
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E***h
icon-Transit
Transit
icon-origin-TRAVELOKA
5.9
/10
Reviewed 14 week(s) ago
Lots of mosquitoes. The hotel looks very old. The bathroom needs a detailed cleaning in the toilet seat area, moss around the toilet seat below. The room doors need to be painted because they are shabby and dirty. Breakfast is shocking. Very sad for breakfast. Butter and bread are random, the cheapest quality. Never again!
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6 people find it helpful
Accommodation's Reply
05 Mar 2025
Dear Sir/Madam. Thank you for your feedback. We apologize for the inconvenience experienced during your stay at our hotel. Your feedback regarding the cleanliness of the bathroom, the condition of the room door, and the quality of breakfast that did not meet your expectations are highly appreciated. We will immediately follow up on this with the relevant team to ensure improvements and enhancements to the quality of our services and facilities in the future. Once again, we apologize for the inconvenience. We look forward to welcoming you back with a better stay experience. Sincerely, Management of The Lerina Hotel Nusa Dua
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Number of reviews per page
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