8.3
Very Good
From 861 reviews
Provided by travellers on
Cleanliness

8.2

Room Comfort

8.2

Meal

7.8

Location

8.3

Service and Facilites

8.2

People often mention about Mahkota Hotel
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Taste (17)
Staff Friendliness (16)
Bedroom (16)
Accessibility (15)
Variety (15)
Family Friendly (14)
Ambiance (14)
Distance to City Center (13)
Room Space (12)
Hotel Area (12)
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Traveller Reviews Mahkota Hotel

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40
Customer reviews
dahrios s. a.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
The breakfast menu lacked variety. The only side dishes were chicken in coconut milk and crackers, and even then, the quantity was limited. Many guests received only fried rice, mixed vegetables, and crackers. Asking for an omelet required additional payment.
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James
icon-Business
Business
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10.0
/10
Reviewed 20 week(s) ago
The hotel is very clean, the AC is cold, the bathroom is clean.. Highly recommended for business trips...
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l***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The service is good, the staff is very helpful.
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eko i.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
very good and pleasant,
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1 people find it helpful
Amalia W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
Actually, the hotel was pretty good, but the bad thing that happened to me was that my room door was suddenly opened by the cleaning staff, even though the admin had previously confirmed to me that I was checking out on the 5th, without knocking, I had already locked the door, and it was suddenly opened. I had just finished taking a shower and wanted to change my clothes. I was shocked and immediately got into the blanket, and I was shocked to the point of tremors.
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1 people find it helpful
edith f. w.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.0
/10
Reviewed 27 week(s) ago
The check-out process was lengthy. The room wasn't cleaned unless confirmed, even though the room was stated to be cleaned daily.
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2 people find it helpful
H***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Comfortable for resting and the breakfast is also quite good
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1 people find it helpful
Satriyo A. N.
icon-Business
Business
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9.4
/10
Reviewed 34 week(s) ago
The comfort of the bed and the taste of the breakfast can still be improved.
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Muhammad L. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
Very comfortable, and the food is delicious
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EKO W. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
Friendly staff, simple but delicious food. Even though the building is old, it's still in good condition.
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G***g
icon-Business
Business
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8.5
/10
Reviewed 50 week(s) ago
When I stayed there, the electricity happened to go out repeatedly. Hopefully, it can be fixed in the future so it will be better.
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Andi C.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 52 week(s) ago
The hotel staff were all very friendly. It was well worth the price.
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2 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 52 week(s) ago
It was nice, the bathroom was clean and the AC was cold.
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1 people find it helpful
M***d
icon-Leisure
Leisure
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10.0
/10
Reviewed 53 week(s) ago
Strategic location, comfortable rooms and friendly staff
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1 people find it helpful
N***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 59 week(s) ago
Everything is comfortable but the AC in room 304 is not cold, so it's really stuffy
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G***n
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9.1
/10
Reviewed 59 week(s) ago
Very comfortable and nice, the food is also very delicious.
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Aris F.
icon-Business
Business
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8.8
/10
Reviewed 59 week(s) ago
Friendly staff were quite helpful during check-in and check-out.
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G***t
icon-origin-TRAVELOKA
9.7
/10
Reviewed 64 week(s) ago
friendly, clean and very cheap, comfortable for children too
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Y***a
icon-Business
Business
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10.0
/10
Reviewed 64 week(s) ago
The restaurant menu is really good, because I came late at night and immediately ordered food at the restaurant. For breakfast, I didn't have time to taste it because I had to go to work immediately and immediately check out.
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Cicuk B.
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Business
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9.7
/10
Reviewed 64 week(s) ago
Fast, friendly, great service 👍
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2 people find it helpful
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