Grand Impression Hotel
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Overall Ratings & Reviews Grand Impression Hotel
Traveloka (3,279)
8.4
Very Good
From 3,279 reviews
Provided by travellers on
Cleanliness
8.5
Room Comfort
8.4
Meal
8.1
Location
8.5
Service and Facilites
8.3
People often mention about Grand Impression Hotel
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Staff Friendliness (31)
Bedroom (31)
Ambiance (28)
Room Space (27)
Bathroom (27)
Surroundings (26)
Hotel Area (26)
Distance to City Center (24)
Check-in/out Time (24)
Accessibility (23)
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Traveller Reviews Grand Impression Hotel
Number of reviews per page
20
40
Customer reviews
Verified Traveler
8.5
/10
Reviewed 1 week(s) ago
Very pleasant, very close to eateries, supermarkets and markets.
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Accommodation's Reply
23 Feb 2026
Dear Valued Guest, Thank you for taking the time to write a positive review about your stay. We sincerely hope to welcome you again. Thank you. Sincerely, The Management Team
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Verified Traveler
Transit
10.0
/10
Reviewed 1 week(s) ago
Clean and friendly. Close to everything and delicious breakfast.
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Accommodation's Reply
23 Feb 2026
Dear Valued Guest, Thank you for taking the time to write such a positive review about your stay. This review reflects our commitment to always providing the best possible service. We look forward to welcoming you again. Thank you. Sincerely, The Management Team
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Y***l
Leisure
10.0
/10
Reviewed 2 week(s) ago
Looking for a comfortable and pleasant hotel around Medan City, friendly service, clean rooms, affordable prices👍
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Accommodation's Reply
23 Feb 2026
Dear Valued Guest, Thank you for taking the time to write a positive review about your stay. This review demonstrates our commitment to always providing the best possible service. We sincerely hope to welcome you back to our hotel in the future. Thank you. Sincerely, The Management
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J***i
Staycation
8.5
/10
Reviewed 2 week(s) ago
The hotel is very close to the city, the service is very good.
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Accommodation's Reply
23 Feb 2026
Dear Valued Guest, Thank you for taking the time to write a positive review about your stay. We sincerely hope to welcome you again. Thank you. Sincerely, The Management Team
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R***y
Leisure
9.4
/10
Reviewed 4 week(s) ago
The place is comfortable and clean, close to supermarkets and places to eat.
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Accommodation's Reply
23 Feb 2026
Dear Valued Guest, Thank you for taking the time to write a positive review about your stay. We sincerely hope to welcome you again. Thank you. Sincerely, The Management Team
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Verified Traveler
Leisure
9.4
/10
Reviewed 6 week(s) ago
Every time we go to Medan, we stay here. There's a supermarket below the hotel, and there are plenty of food stalls around.
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Accommodation's Reply
23 Feb 2026
Dear Valued Guest, Thank you for taking the time to write a positive review about your stay at our hotel. Pasar Raya Market, Pondok Indah Market, and Pasar Buah Market are among the amenities offered by Grand Impression Hotel, making it easy to find what you need during your stay. We hope to welcome you again. Thank you. Sincerely, The Management
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Verified Traveler
Leisure
8.5
/10
Reviewed 7 week(s) ago
It was a satisfying stay here at a relatively affordable price.
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Accommodation's Reply
23 Feb 2026
Dear Valued Guest, Thank you for taking the time to write a positive review about your stay. We sincerely hope to welcome you again. Thank you. Sincerely, The Management Team
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M***D
Staycation
8.1
/10
Reviewed 7 week(s) ago
Friendly reception, clean room, high speed WiFi, standard TV, no cattle coffee and tea maker, only noisy because the room is not soundproof, both sounds from outside the hotel and from the corridor or other rooms.
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Accommodation's Reply
23 Feb 2026
Dear Valued Guest, Thank you for taking the time to review your stay with us. We apologize for any inconvenience caused by the noise in your room. We sincerely hope to welcome you again in our Deluxe room, which features a cow-shaped water pitcher and tea/coffee making facilities. Thank you. Sincerely, The Management
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E***R
9.4
/10
Reviewed 8 week(s) ago
Strategic location, close to USU, lots of places to buy food, in the same building as the Fruit Palace, and most importantly, all rooms are non-smoking.
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Accommodation's Reply
23 Feb 2026
Dear Guest, Thank you so much for taking the time to leave us a positive review after your stay at our hotel. We look forward to seeing you again on your next visit. Thank you. Sincerely, Management
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H***n
8.5
/10
Reviewed 9 week(s) ago
Good location and comfortable mattress
1 people find it helpful
Accommodation's Reply
23 Feb 2026
Dear Valued Guest,
Thank you for taking the time to share your wonderful experience with us. We look forward to welcoming you back soon.
Warm regards,
Management
ia
ika a.
Business
9.3
/10
Reviewed 9 week(s) ago
The room is clean but what I can't tolerate is the noise from above the room. It actually makes it hard to sleep, I've complained but it still doesn't affect it.
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Accommodation's Reply
23 Feb 2026
Dear Ms. Ika, Thank you for taking the time to write a review about your stay. We apologize for the inconvenience caused by the noise in your room. We sincerely hope to welcome you again. Thank you. Sincerely, The Management Team
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g***a
9.1
/10
Reviewed 12 week(s) ago
The warm water is just right. Thank you.
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Accommodation's Reply
23 Feb 2026
Dear Valued Guest, Thank you for taking the time to write a positive review about your stay. We sincerely hope to welcome you again. Thank you. Sincerely, The Management Team
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RR
Rahmadi R.
Leisure
8.5
/10
Reviewed 14 week(s) ago
When I go to Medan, I always stay at the Grand Inna Hotel, it's the best.
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2 people find it helpful
Accommodation's Reply
23 Feb 2026
Dear Mr. Rahmadi, Thank you for taking the time to write a positive review about your stay at the Grand Impression Hotel (not the Grand Inn, haha). We hope to welcome you back to the Grand Impression Hotel again in the future. Thank you. Sincerely, The Management.
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SH
Suhairi H.
Leisure
10.0
/10
Reviewed 15 week(s) ago
The good ones should at least be maintained... Jooos, the place is comfortable, clean, the staff or hotel employees are friendly, everything is ok.
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Accommodation's Reply
23 Feb 2026
Dear Ms. Suhairee, Thank you for taking the time to write a positive review about your stay with us. We sincerely hope to welcome you and your family again. Thank you. Sincerely, The Management Team
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TN
Thresia N.
8.8
/10
Reviewed 17 week(s) ago
I really enjoyed staying at the Grand Impression. It's friendly, clean, and close to everything.
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1 people find it helpful
Accommodation's Reply
23 Feb 2026
Dear Ms. Trecia N., Thank you for taking the time to write a positive review about your stay with us. We sincerely hope to welcome you again. Thank you. Sincerely, The Management Team
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Verified Traveler
9.7
/10
Reviewed 18 week(s) ago
The breakfast is delicious, especially the vegetable lontong with the tauco, you get the typical Medan lontong food.
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2 people find it helpful
Accommodation's Reply
23 Feb 2026
Dear Valued Guest, Thank you for taking the time to write a positive review about your stay. Lontong Medan is one of our favorite dishes. We sincerely hope to welcome you back to sample other special menu items at the Grand Impression Hotel again. Thank you. Sincerely, The Management
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C***n
7.6
/10
Reviewed 19 week(s) ago
The staff was friendly, but I wasn't given the room I ordered.
I requested a single bed but was given a twin bed.
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Accommodation's Reply
23 Feb 2026
Dear Valued Guest, Thank you for taking the time to review your stay with us. Our rooms only have two beds, and single beds are available upon request, subject to availability. As single rooms are limited, we hope to welcome you again. Thank you. Sincerely, The Management
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Arnold N.
10.0
/10
Reviewed 22 week(s) ago
The hotel staff was friendly and check-in and check-out were quick. Breakfast was varied and delicious.
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1 people find it helpful
Accommodation's Reply
23 Feb 2026
Dear Mr. Arnold N., Thank you for taking the time to write a positive review about your stay with us. We sincerely hope to welcome you again. Thank you. Sincerely, The Management
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N***i
Business
8.8
/10
Reviewed 23 week(s) ago
The hotel is nice, clean, and fragrant, but the rooms aren't soundproof. There are plenty of culinary options nearby, and below the hotel is a supermarket with a fruit market and food stalls.
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Accommodation's Reply
23 Feb 2026
Dear Valued Guest, Thank you for taking the time to write a positive review about your stay. We sincerely hope to welcome you again. Thank you. Sincerely, The Management Team
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F***n
8.5
/10
Reviewed 25 week(s) ago
Great, close to everywhere, comfortable room.
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Accommodation's Reply
23 Feb 2026
Dear Valued Guest, Thank you for taking the time to write a positive review about your stay. We sincerely hope to welcome you again. Thank you. Sincerely, The Management Team
See original
Number of reviews per page
20
40
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