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Traveller Reviews Grace Setia Hotel
Number of reviews per page
20
20
40
40
Customer reviews
N***a
Staycation
9.4
/10
Reviewed 2 day(s) ago
I'm used to staying here, and it's comfortable for the price.
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Verified Traveler
10.0
/10
Reviewed 1 week(s) ago
Affordable and value for money hotel, good environment, friendly staff.
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1 people find it helpful
N***h
Business
7.0
/10
Reviewed 1 week(s) ago
Close to Unair Campus C. There are plenty of eateries next to the hotel. The rooms are like ours at home, not too clean but not too dirty either. The air conditioning and water heater work well.
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MS
Muchamad S.
8.5
/10
Reviewed 2 week(s) ago
The hotel is really clean.. only the AC is not cold.. room 316 on the 3rd floor, please fix it.
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1 people find it helpful
C***e
Transit
9.1
/10
Reviewed 3 week(s) ago
For the price, I give it a good rating. The room, shower, and toilet were a bit dirty, but it was worth the price.
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Verified Traveler
Leisure
9.7
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, every morning it is cleaned, all equipment is changed starting from sheets, bedcovers, pillowcases, towels, and other bathroom equipment.
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Andreas A. H.
Leisure
8.2
/10
Reviewed 4 week(s) ago
Budget hotel with strategic location.
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1 people find it helpful
Verified Traveler
Staycation
9.4
/10
Reviewed 4 week(s) ago
Value for money, also easy to find food outside because there are many restaurants around.
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ES
Eko S.
8.5
/10
Reviewed 5 week(s) ago
Stayed here for 3 days to accompany my child for exams. Affordable and comfortable hotel.
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4 people find it helpful
M***i
Business
9.4
/10
Reviewed 5 week(s) ago
The staff is friendly and caring. If you leave anything behind, they'll contact you directly. Thank you.
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m***a
10.0
/10
Reviewed 6 week(s) ago
The staff is friendly and the rooms are clean and tidy.
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1 people find it helpful
ES
Eko S.
8.8
/10
Reviewed 6 week(s) ago
friendly staff, strategic location.
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1 people find it helpful
ES
Eko S.
8.8
/10
Reviewed 6 week(s) ago
What started as a day turned into three days. The staff was friendly. The room needed some work.
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D***a
Business
8.1
/10
Reviewed 6 week(s) ago
The sheets were a bit dirty, the room was cleaned daily, and two bottles of mineral water were provided. It's hard to find food around the hotel. It's a good deal for the price. Thank you.
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1 people find it helpful
Kombang
Business
5.6
/10
Reviewed 6 week(s) ago
The room smelled of cigarettes, the bathroom smelled of cockroaches, the floors were dirty in the corners, the walls were dirty, there was no Wi-Fi, there wasn't a Smart TV, and someone kept knocking at 8 or 9 am to clean. It disturbed people's rest. Not recommended.
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R***u
Staycation
5.0
/10
Reviewed 6 week(s) ago
Not as described, guys. Better reconsider staying here than wasting your money. Look for something a little more expensive but enjoyable rather than something that seems cheap. When I checked in, I was like, "Byuhhh!"
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F***i
9.4
/10
Reviewed 7 week(s) ago
The place is comfortable and very clean, and the rooms are spacious. I highly recommend staying here again if I'm in Surabaya. Book for two nights and have it cleaned daily, as some hotels don't clean the second day if you stay for two days.
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1 people find it helpful
F***i
9.4
/10
Reviewed 7 week(s) ago
The place is comfortable and very clean, and the rooms are spacious. I highly recommend staying here again if I'm in Surabaya.
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D***a
Business
9.1
/10
Reviewed 8 week(s) ago
Two bottles of mineral water daily.
Daily towel change.
Daily amenities.
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1 people find it helpful
A***m
8.1
/10
Reviewed 9 week(s) ago
The staff was friendly, but the Wi-Fi in the room often went out of service. If you wanted to use Wi-Fi, you had to go to the waiting room downstairs.