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Traveller Reviews Solaris Hotel Malang
Number of reviews per page
20
20
40
40
Customer reviews
R***i
Business
9.4
/10
Reviewed 2 week(s) ago
The service is good, but it needs to be improved further by providing wholehearted service.
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N***a
Leisure
8.5
/10
Reviewed 2 week(s) ago
Friendly staff and strategic location, also close to Malang Night Paradise
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N***a
Leisure
8.5
/10
Reviewed 2 week(s) ago
Friendly staff and strategic location, also close to Malang Night Paradise
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N***a
Leisure
8.5
/10
Reviewed 2 week(s) ago
Friendly staff and strategic location close to Malang Night Paradise
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S***i
Staycation
10.0
/10
Reviewed 2 week(s) ago
It was so much fun, not a single thing was disappointing.
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W***h
Staycation
9.4
/10
Reviewed 3 week(s) ago
It was nice and clean and comfortable, only that time we got a room facing the street so it was very noisy.
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F***i
8.5
/10
Reviewed 4 week(s) ago
The hotel and rooms are good, only the water sometimes smells and the towels are musty.
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A***u
Staycation
5.7
/10
Reviewed 5 week(s) ago
The AC isn't cold. The AC is hot. The AC is really old-fashioned, really out of date. The AC is really broken, the AC is out of date.
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r***a
8.2
/10
Reviewed 7 week(s) ago
The sheets and towels were worn and worn, leaving them looking dingy. The hotel's price was quite high, but cleanliness and amenities were lacking.
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r***a
Leisure
8.2
/10
Reviewed 7 week(s) ago
The bedsheets were old, dirty and had ink stains, having only been washed a few times, the white had turned dull and black, as had the towels.
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k***a
Leisure
8.5
/10
Reviewed 7 week(s) ago
Strategic location, friendly service. The only thing is, the towels aren't white. They probably need to be renewed. It's a shame that everything is nice, but the sheets and towels are shabby.
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Ra
Rizky a. d.
6.8
/10
Reviewed 8 week(s) ago
Maybe the food and room service could be improved, otherwise it's okay.
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1 people find it helpful
N***y
Leisure
6.9
/10
Reviewed 8 week(s) ago
The hotel staff was friendly and helpful, but unfortunately the room was full of small cockroaches, the bathroom fan didn't work, so the ceiling was moldy... but they tried to move me to a cleaner room, but the bathroom fan still didn't work.
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HT
Herna T. S.
Staycation
9.4
/10
Reviewed 9 week(s) ago
Comfortable, friendly, clean and fun
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2 people find it helpful
TH
Tri H. G.
8.5
/10
Reviewed 14 week(s) ago
Recommended hotel if you want to go to Malang...cleanliness and other facilities should be improved further.
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1 people find it helpful
JR
Jemi R.
10.0
/10
Reviewed 17 week(s) ago
Best, nice atmosphere, friendly staff
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I***i
Leisure
6.5
/10
Reviewed 18 week(s) ago
Check in time was at 14.00 but when we arrived at 16.00, the room was not ready, we had to wait until 16.30 even though we had a long journey, we had to wait a long time, when checking out was supposed to be at 12.00 we had to be told to check out quickly at 11.00, it was very sad, it did not match the schedule
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R***a
Leisure
8.5
/10
Reviewed 19 week(s) ago
Comfortable room with mountain view
The food is quite delicious and varied
The location is strategic, close to the Singosari toll gate
My suggestion is to make sure the bathroom blower isn't large enough and use perfume to smell nice
The TV should also be a smart TV so the kids can watch YouTube comfortably
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I***I
Leisure
6.7
/10
Reviewed 20 week(s) ago
The hotel room's AC was broken. When I contacted the hotel staff to check the AC, no one responded. No staff came. The cleanliness of the bedcover and sheets needs to be addressed. It looks like they haven't been changed. It smells musty. The water jug when I checked in was filled with used tea bags.
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2 people find it helpful
R***o
Staycation
9.1
/10
Reviewed 20 week(s) ago
The AC in my room won't turn off, but it's still cool, perhaps due to an error. Many of the TV channels are missing and need to be fixed. Otherwise, it's safe and comfortable.