R***a
Leisure
10.0
/10
Reviewed 3 day(s) ago
Very happy. Breakfast was delicious.
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The Royale Krakatau Hotel
Explore The Royale Krakatau Hotel
Overall Ratings & Reviews The Royale Krakatau Hotel
Traveloka (1,790)
Other sources (70)
8.6
Very Good
From 1,790 reviews
Provided by travellers on
Cleanliness
8.7
Room Comfort
8.7
Meal
8.6
Location
8.7
Service and Facilites
8.7
People often mention about The Royale Krakatau Hotel
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Staff Friendliness (63)
Ambiance (56)
Hotel Area (56)
Room Space (55)
Bedroom (55)
Family Friendly (54)
Bathroom (50)
Distance to City Center (49)
Variety (49)
Check-in/out Time (46)
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Traveller Reviews The Royale Krakatau Hotel
Number of reviews per page
20
40
Customer reviews
dr Zulaikah i.
Staycation
10.0
/10
Reviewed 6 day(s) ago
Having been to Cilegon several times, this hotel was my first stop. Spacious, comfortable rooms, quiet surroundings, and golf course views.
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Accommodation's Reply
13 Jul 2026
Dear Ms. Sulaikha, Thank you for taking the time to write a review of our hotel. Your review means a lot to us. We greatly appreciate your feedback regarding the services and facilities we provide. Thank you for trusting us to dine at our restaurant and for choosing to stay at the Royal Krakatau Silegon Hotel. We hope to welcome you again next time. Sincerely, Saeful Rochman, General Manager
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d***l
9.1
/10
Reviewed 1 week(s) ago
Input, because the location is large and not in one place, guests should be escorted to their accommodation, not just directed, so they are confused about looking for it.
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Accommodation's Reply
09 Jul 2026
Dear Valued Guest, We sincerely apologize for any unpleasant experiences you may have had during your stay at our hotel. We also apologize if your experience was different. We assure you that we have received your feedback regarding the room amenities and the service provided by our staff, and we will do everything we can to improve these areas to ensure a more pleasant stay for you. Thank you for your visit. Sincerely, Seeful Rochman, General Manager
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R***h
10.0
/10
Reviewed 4 week(s) ago
Luxury hotel, clean, clean pool, good food.
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1 people find it helpful
Accommodation's Reply
22 Jun 2026
Dear Valued Guest, Thank you for taking the time to review our hotel. Your feedback is very important to us. We greatly appreciate your comments regarding our services and facilities, thank you for choosing to dine at our restaurant, and thank you for your stay at the Royale Krakatau Cilegon. We hope to welcome you again on your next visit. Sincerely, Saeful Rochman, General Manager
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IR
Ina R.
10.0
/10
Reviewed 6 week(s) ago
The security is very friendly
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Accommodation's Reply
09 Jun 2026
Dear Ms. Ina, Thank you for taking the time to write a review of our hotel. Your review means a great deal to us. We greatly appreciate your feedback regarding the services and facilities we provide. Thank you for trusting us to dine at our restaurant and for choosing to stay at the Royale Krakatau Cilegon. We hope to welcome you again in the future. Sincerely, Saeful Rochman, General Manager
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Andre K. P.
Business
8.5
/10
Reviewed 6 week(s) ago
The hotel staff was very friendly and helpful during my stay there.
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1 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear Mr. Andre, Thank you for taking the time to review our hotel. Your review means a great deal to us. We greatly appreciate your feedback regarding the services and facilities we provide. Thank you for trusting us to dine at our restaurant and for choosing to stay at the Royale Krakatau Cilegon. We hope to welcome you again in the future. Sincerely, Saeful Rochman, General Manager
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M***d
8.5
/10
Reviewed 8 week(s) ago
The room is clean and comfortable.
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Accommodation's Reply
25 May 2026
Dear Valued Guest, Thank you for taking the time to write a review about our hotel. Your review means a great deal to us. We greatly appreciate your feedback regarding the services and facilities we provide. Thank you for trusting us to dine at our restaurant and for choosing to stay at the Royale Krakatau Cilegon. We hope to welcome you again in the future. Sincerely, Saeful Rochman, General Manager
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m***d
Staycation
10.0
/10
Reviewed 9 week(s) ago
I never get bored staying here because the facilities are so excellent. Thank you.
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Accommodation's Reply
25 May 2026
Dear Valued Guest, Thank you for taking the time to write a review about our hotel. Your review means a great deal to us. We greatly appreciate your feedback regarding the services and facilities we provide. Thank you for trusting us to dine at our restaurant and for choosing to stay at the Royale Krakatau Cilegon. We hope to welcome you again in the future. Sincerely, Saeful Rochman, General Manager
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INDRA F.
10.0
/10
Reviewed 11 week(s) ago
recommend for large families
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Accommodation's Reply
06 May 2026
Dear Ms. Intra, Thank you for taking the time to review our hotel. Your review means a great deal to us. We greatly appreciate your feedback regarding the services and facilities we provide. Thank you for trusting us to dine at our restaurant and for choosing to stay at the Royale Krakatau Cilegon. We hope to welcome you again in the future. Sincerely, Saeful Rochman, General Manager
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HB
Hendrikus B.
Business
10.0
/10
Reviewed 12 week(s) ago
The staff were very friendly, recommendation for stay for business or family activity
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Accommodation's Reply
25 Apr 2026
Dear, Mr. Hendrikus B.
Thank you for taking the time to provide a review of our hotel. Your review means a lot. We really appreciate your review regarding the services and facilities provided. Thank you for trusting us to tried our menu & stay at the Royale Krakatau Cilegon hotel. We look forward to your next visit.
Greetings.
Saeful Rochman.
General Manager.
LH
Lestyo H.
8.5
/10
Reviewed 13 week(s) ago
Good service & location. Clean room.
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Accommodation's Reply
20 Apr 2026
Dear Mr. Hendarto, Thank you for taking the time to write a review of our hotel. Your review means a lot to us. We greatly appreciate your feedback regarding the services and facilities we provide. Thank you for trusting us to dine at our restaurant and for choosing to stay at the Royal Krakatau Silegon Hotel. We hope to welcome you again in the future. Sincerely, Saeful Rochman, General Manager
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dr Zulaikah i.
Staycation
10.0
/10
Reviewed 13 week(s) ago
Friendly staff, spacious and clean rooms, comfortable, large yard and parking area
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Accommodation's Reply
20 Apr 2026
To From Sulaigar I: Thank you for taking the time to review our hotel. Your review means a lot to us. We greatly appreciate your feedback regarding the services and facilities we provide. Thank you for trusting us to dine at our restaurant and for choosing to stay at the Royale Krakatau Cilegon. We hope to welcome you again next time. Sincerely, Saeful Rochman, General Manager
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dr Zulaikah i.
Staycation
10.0
/10
Reviewed 13 week(s) ago
The hotel staff is friendly. The rooms are spacious and clean, the grounds are spacious, the parking is ample, the atmosphere is comfortable, the food is delicious, and the menu is varied.
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Accommodation's Reply
20 Apr 2026
To From Sulaigar I: Thank you for taking the time to review our hotel. Your review means a lot to us. We greatly appreciate your feedback regarding the services and facilities we provide. Thank you for trusting us to dine at our restaurant and for choosing to stay at the Royale Krakatau Cilegon. We hope to welcome you again next time. Sincerely, Saeful Rochman, General Manager
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L***m
Business
8.5
/10
Reviewed 13 week(s) ago
Quite comfortable and good service from the staff
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Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Thank you for taking the time to write a review about our hotel. Your review means a great deal to us. We greatly appreciate your feedback regarding the services and facilities we provide. Thank you for trusting us to dine at our restaurant and for choosing to stay at the Royale Krakatau Cilegon. We hope to welcome you again in the future. Sincerely, Saeful Rochman, General Manager
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Arief H. M.
Business
10.0
/10
Reviewed 13 week(s) ago
I had a very satisfying 4-day, 3-night stay at this hotel. The cleanliness was maintained, and the hotel service was very friendly and helpful for our corporate event. Please improve any shortcomings. Overall, it was very impressive. Thank you, The Royale Krakatau.
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Accommodation's Reply
21 Apr 2026
Dear Mr. Arief H. M., Thank you for taking the time to write a review about our hotel. Your review means a great deal to us. We greatly appreciate your feedback regarding the services and facilities we provide. Thank you for trusting us to dine at our restaurant and for choosing to stay at the Royale Krakatau Cilegon. We hope to welcome you again in the future. Sincerely, Saeful Rochman, General Manager
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a***i
Staycation
9.7
/10
Reviewed 13 week(s) ago
It's just a hassle to turn on the TV, you have to call the staff.
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Accommodation's Reply
21 Apr 2026
Dear Valued Guest, We sincerely apologize for any unpleasant experiences you may have had during your stay at our hotel. We also apologize if your experience was different. We assure you that we have received your feedback regarding the room amenities and the service provided by our staff, and we will do everything we can to improve these areas to ensure a more pleasant stay for you. Thank you for your visit. Sincerely, Seeful Rochman, General Manager
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alvian k.
10.0
/10
Reviewed 13 week(s) ago
Very luxurious and comfortable, suitable for vacationing with family or partner
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Accommodation's Reply
17 Apr 2026
Dear Mr./Ms. Alvian, Thank you for taking the time to write a review of our hotel. Your review means a lot to us. We greatly appreciate your feedback regarding the services and facilities we provide. Thank you for trusting us to dine at our restaurant and for choosing to stay at the Royal Krakatau Silecón. We hope to welcome you again in the future. Sincerely, Saeful Rochman, General Manager
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n***a
Staycation
9.4
/10
Reviewed 13 week(s) ago
It was a pleasant staycation. The rooms were clean, spacious, and well-appointed. There are many amenities available, including bicycles to explore the spacious hotel grounds and golf carts to explore the golf course.
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Accommodation's Reply
17 Apr 2026
Dear Valued Guest, Thank you for taking the time to write a review about our hotel. Your review means a great deal to us. We greatly appreciate your feedback regarding the services and facilities we provide. Thank you for trusting us to dine at our restaurant and for choosing to stay at the Royale Krakatau Cilegon. We hope to welcome you again in the future. Sincerely, Saeful Rochman, General Manager
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F***x
Business
10.0
/10
Reviewed 14 week(s) ago
The cleanliness and amenities are truly top-notch. This is our second staycation with my family at this hotel, and it never disappoints.
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Accommodation's Reply
14 Apr 2026
Dear Valued Guest, Thank you for taking the time to write a review about our hotel. Your review means a great deal to us. We greatly appreciate your feedback regarding the services and facilities we provide. Thank you for trusting us to dine at our restaurant and for choosing to stay at the Royale Krakatau Cilegon. We hope to welcome you again in the future. Sincerely, Saeful Rochman, General Manager
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A***a
Transit
8.8
/10
Reviewed 15 week(s) ago
The staff was friendly and helpful, but the superior room was in a different building, and the corridor to the room was a bit scary for me, a timid person, at first. I was pleasantly surprised to find the room spacious and the amenities very complete. 🫶 The downside was the toilet had a bad smell.
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Accommodation's Reply
09 Apr 2026
Dear Valued Guest, Thank you for taking the time to write a review about our hotel. Your review means a great deal to us. We greatly appreciate your feedback regarding the services and facilities we provide. Thank you for trusting us to dine at our restaurant and for choosing to stay at the Royale Krakatau Cilegon. We hope to welcome you again in the future. Sincerely, Saeful Rochman, General Manager
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Number of reviews per page
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