The hotel reception staff was responsive during check-in and check-out. However, room amenities were lacking, with slippers and even towels missing. Furthermore, drinks were provided in pitchers, not in more sterile containers.

Friendly staff, good cleanliness. Easy to reach area.

Despite some bad reviews, I found the Valore Hotel quite comfortable if you need a hotel near Batos/Cimahi. Because it's attached to an apartment, it's a bit lacking in cleanliness and smells of cigarettes.

From the outside, it looks grand and luxurious because it's an apartment, but once you enter the room, it falls short of expectations. The amenities don't match the price.

A 3-star hotel, but the floors are cracked and the walls are a bit dirty. The hallways are poorly lit, giving it a spooky feel.

The staff helped with check-in and delivered luggage to the room.

Friendly hotel staff, close to destination

The location is actually very accessible, with plenty of convenience stores and food stalls nearby, and the staff and facilities are good, but the room comfort and cleanliness are less than satisfactory. The room looks dirty, the hot water sometimes goes out, and the interior is also less than ideal... So, the room comfort is less than ideal. Hopefully, this can be used as input and improvements in the future.

It was quite comfortable for the price, as we were just there to rest and clean up. The pool was quite large, and the receptionist was friendly.

Nice to stay with family

Recommended for families, if possible increase the food choices and portions.

The towel was torn and there were spider webs in the room.

Parking facilities get muddy when it rains, especially when full. Because the paved areas are limited.

The front desk staff at check-in were unfriendly. The bedsheets were sandy, the windows were dusty, the refrigerator wasn't cooling, the water heater was noisy/humming loudly, the kettle was rusty inside, and the refrigerator was on but not cooling. The breakfast selection was limited and the taste was off (the omelet was too salty).

I stayed in a deluxe triple room with my family for 1 night. The room and hotel building looked really shabby, there was no carpet in the room, we asked for slippers but they didn't give them to us, they said they didn't have any, maybe because I was only staying for 1 night so it wasn't important. Towels, toothpaste, toothbrush had to be requested first. The breakfast was surprisingly delicious.

need to change management, it is located near the toll gate, but regret staying here with the price offered being equivalent to a hotel

very good, recommended

Please pay attention to the cleanliness around the hotel and in the room area,,,, for the rest it's ok,,, strategic location, the rooms are also spacious for the family type,, the price is also standard

The toilet for the flash is broken, the ceramic floor is cracked, water is available at the water source, the breakfast tastes simple and delicious.

The hotel staff was helpful, but I didn't expect much from the hotel, sorry 😢 The hallway to the room was really scary, the hallway lights were very dim. Also, the room towels smelled really bad 😭 And please, the management should provide mineral water, not water from the kettle like that. Because we don't know if the water has been changed or not 😭