Hotel Augusta Garut
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Overall Ratings & Reviews Hotel Augusta Garut
Traveloka (350)
7.6
Pleasant
From 350 reviews
Provided by travellers on
Cleanliness
7.4
Room Comfort
7.3
Meal
7.3
Location
8.0
Service and Facilites
7.6
People often mention about Hotel Augusta Garut
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Staff Friendliness (17)
Bedroom (17)
Room Space (16)
Bathroom (16)
Distance to City Center (15)
Ambiance (13)
Family Friendly (12)
Hotel Area (12)
Accessibility (11)
Check-in/out Time (11)
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Traveller Reviews Hotel Augusta Garut
Number of reviews per page
20
40
Customer reviews
s***l
Leisure
8.2
/10
Reviewed 9 hour(s) ago
Not bad for a resting place
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n***a
8.4
/10
Reviewed 3 day(s) ago
Augusta Garut Hotel: First time traveling to Garut and first time staying here.
Ambience/Facilities: Comfortable, pool not too cold, clean
Food: Decent, weekly buffet. No buffet Monday - Saturday
Staff Assistance: Friendly staff
Highlights: Swimming pool, AC, shower, free breakfast, mountain view
Price: Worth it
Location: Strategic, roadside, close to Jl. Letjen Ibrahim Adjie
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Verified Traveler
Leisure
8.5
/10
Reviewed 1 week(s) ago
The room is quite big and quite clean... The air is quite fresh and the parking is spacious.
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Accommodation's Reply
23 Feb 2026
Dear valued guest, Thank you for your review and your visit 🙏🏼 We wish you and your family good health, happiness, and safety always. May everything go smoothly for you. We hope to welcome you again. Thank you 🙏
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M***a
Leisure
10.0
/10
Reviewed 1 week(s) ago
Augusta in my mind would definitely be "B", but when I entered the room, the room was spacious, the bed was good, especially the breakfast was really delicious, varied, very satisfied, for the price we paid, it was extraordinary, thank you Augusta Garut, always be successful...
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1 people find it helpful
Accommodation's Reply
23 Feb 2026
Dear Ms. M*a, Thank you for your review and visit 🙏🏼 We wish you and your family good health, happiness, and safety always. May everything go smoothly for you. We hope to welcome you again. Thank you 🙏
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M***n
Leisure
8.5
/10
Reviewed 2 week(s) ago
Access to Cipanas is close, comfortable, wow, great 🤲
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Accommodation's Reply
23 Feb 2026
Dear Ms./Mrs. M*n, Thank you for your review and visit 🙏🏼 We wish you and your family good health, happiness, and safety always. May everything go smoothly for you. We hope to welcome you again. Thank you 🙏
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T***a
Staycation
8.8
/10
Reviewed 2 week(s) ago
All the staff from the receptionist to the restaurant staff are very friendly and helpful… The location is close to everywhere and easy to find.
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Accommodation's Reply
23 Feb 2026
Dear Mr./Ms. T*a, Thank you for your review and your visit. 🙏🏼 We wish you and your family good health, happiness, and safety always. May everything go smoothly for you. We hope to welcome you again. Thank you. 🙏
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TM
Thara M.
10.0
/10
Reviewed 2 week(s) ago
It was a great stay here, the service was friendly and the food was delicious.
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Accommodation's Reply
23 Feb 2026
To Ms. Tara M.: Thank you for your review and your visit 🙏🏼 We wish you and your family good health, happiness, and safety always. May everything go smoothly for you. We hope to welcome you again. Thank you 🙏
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Rudi H.
Leisure
9.4
/10
Reviewed 4 week(s) ago
A very comfortable hotel, affordable, clean, spacious, and fragrant. The staff is friendly.
The only toiletries I received were a few used ones, and I was only given one tea bag with no sugar or coffee. Is that just the standard of the hotel? Even the toiletries weren't provided.
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1 people find it helpful
Accommodation's Reply
09 Feb 2026
Dear Rudy H., Thank you for your review and your visit 🙏🏼 We wish you and your family good health, happiness, and safety always. May all your wishes come true. We hope to welcome you again. Thank you 🙏
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a***u
Leisure
10.0
/10
Reviewed 5 week(s) ago
really like it, the staff are friendly and the food is delicious although there is not much variety
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1 people find it helpful
Accommodation's Reply
26 Jan 2026
Dear customer, thank you for your review and visit. 🙏 We wish you and your family health, happiness, and safety. We hope everything goes smoothly. We look forward to seeing you again. Thank you. 🙏
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RH
Reno H.
Leisure
10.0
/10
Reviewed 8 week(s) ago
The room is very spacious, the bed is comfortable and clean, the staff is friendly and explains the procedures.
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1 people find it helpful
Accommodation's Reply
05 Jan 2026
Dear Mr. Reno, Thank you for your review and for visiting us. 🙏 We wish you and your family good health, happiness, and safety always. May everything go smoothly for you. We hope to welcome you again. Thank you. 🙏
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Diyanti K.
Staycation
9.7
/10
Reviewed 12 week(s) ago
The room is comfortable and includes breakfast. Strategic location.
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2 people find it helpful
Accommodation's Reply
08 Dec 2025
Dear Mr. Diyanti, thank you for your visit and review. We wish you and your family good health, good luck, safety, and a smooth business. We sincerely hope to visit again. Thank you. 🙏
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Ia
Ilham a.
8.8
/10
Reviewed 18 week(s) ago
The room key is still old-fashioned, hopefully there will be innovation in the future because the potential is great, strategic location in the tourist area
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Accommodation's Reply
21 Oct 2025
Dear Mr. Ilham, thank you for your advice and visit. May you always be healthy, lucky, and safe. May your business run smoothly. I sincerely hope to visit again. Thank you. 🙏
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R***a
10.0
/10
Reviewed 23 week(s) ago
good good good good good good good
good good good good good good good
1 people find it helpful
Accommodation's Reply
22 Sep 2025
Dear Mr./Ms. R*a. Thank you for your review and visit.🙏. We hope you and your family are always healthy and safe. May all your affairs run smoothly. We look forward to your return visit. Thank you🙏
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a***d
Transit
9.1
/10
Reviewed 25 week(s) ago
It's quite pleasant for resting, even though the facilities of a 3-star hotel are not complete.
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1 people find it helpful
Accommodation's Reply
15 Sep 2025
Dear Mr./Ms. a*d. Thank you for visiting.🙏. May you and your family always be healthy and safe. May all your affairs run smoothly. We look forward to your return visit. Thank you🙏
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a***l
Business
8.3
/10
Reviewed 25 week(s) ago
Quite a good hotel with affordable price.
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1 people find it helpful
Accommodation's Reply
08 Sep 2025
Dear Mr./Ms. a*l, Thank you for your visit and review. We hope you and your family are always healthy and safe. May all your affairs go smoothly. We look forward to your return visit. Thank you🙏
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a***l
8.4
/10
Reviewed 26 week(s) ago
quite good hotel with affordable price
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1 people find it helpful
Accommodation's Reply
08 Sep 2025
Dear Mr./Ms. a*l, Thank you for your visit and review. We hope you and your family are always healthy and safe. May all your affairs go smoothly. We look forward to your return visit. Thank you🙏
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I***g
Transit
6.5
/10
Reviewed 30 week(s) ago
The hotel is just so-so... relatively expensive for the price offered
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Accommodation's Reply
11 Aug 2025
Dear Mr./Ms. I*g, Thank you for your visit and review. We hope you and your family are always healthy and safe. May all your affairs go smoothly. We look forward to your return visit. Thank you🙏
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IN
Iis N.
Staycation
8.5
/10
Reviewed 42 week(s) ago
suitable to bring family on vacation here
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5 people find it helpful
Accommodation's Reply
19 May 2025
Dear Mrs. Iis N, Thank you for your visit and review. May you and your family always be given health and safety. May all your affairs run smoothly. We look forward to your return visit. Thank you🙏
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N***n
8.5
/10
Reviewed 46 week(s) ago
Location is ok, old hotel, door locks use round keys like in the bathroom, the spring mattress is not comfortable to sleep on. For breakfast, there is only fried rice, bread, chicken porridge. Open at 7, at 7.30 it's finished, have to wait for food refills.
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8 people find it helpful
Accommodation's Reply
28 Apr 2025
Dear Mr./Mrs. N*n, Thank you for your visit and review. Sorry for the inconvenience, We look forward to your return visit🙏
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MM
Mira M.
Staycation
10.0
/10
Reviewed 46 week(s) ago
The receptionist was friendly and immediately provided the right solution when we got the booking date wrong. Thank you.
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5 people find it helpful
Accommodation's Reply
14 Apr 2025
View of the mountains and countryside. The room is very spacious and. Already replied. Dear Mrs. Mira M., Thank you for your visit and review 🙏. May you and your family always be given health, blessings and safety. All your affairs will be smooth. We look forward to your return visit🙏. Thank you.
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Number of reviews per page
20
40
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