Golden Tulip Jineng Resort Bali

Explore Golden Tulip Jineng Resort Bali
8.5
Very Good
From 3,125 reviews
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Cleanliness

8.5

Room Comfort

8.5

Meal

8.4

Location

8.7

Service and Facilites

8.6

People often mention about Golden Tulip Jineng Resort Bali
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Staff Friendliness (77)
Ambiance (73)
Distance to City Center (71)
Bedroom (68)
Taste (62)
Accessibility (61)
Hotel Area (60)
Variety (57)
Bathroom (56)
Room Space (55)
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Traveller Reviews Golden Tulip Jineng Resort Bali

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Customer reviews
P***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The hotel staff was friendly from the moment we entered, the breakfast was decent, but the cleanliness of the rooms needs to be improved.
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Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Thank you for sharing your feedback with us. We’re glad to hear you appreciated our friendly staff and breakfast. We’re truly sorry to learn that the room cleanliness did not meet your expectations, and we’ll address this immediately with our housekeeping team. Your input helps us improve, and we hope to have the opportunity to welcome you back for a better experience next time. Warm regards, The Management of Golden Tulip Jineng Resort Bali
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Mohammad M. H.
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Business
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8.5
/10
Reviewed 3 week(s) ago
Friendly staff, clean and spacious room. Located in the middle of the city.
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Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Thank you for your kind review! We’re delighted to know you enjoyed our friendly staff, clean and spacious rooms, and central location. We look forward to welcoming you back soon! Warm regards, The Management of Golden Tulip Jineng Resort Bali
S***i
icon-Staycation
Staycation
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9.7
/10
Reviewed 3 week(s) ago
recommended untuk staycation
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Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Thank you so much for the recommendation! We're so happy to hear you enjoyed your staycation with us. Hope to see you again soon! Warm regards, The Management of Golden Tulip Jineng Resort Bali
M***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Friendly service, good ambience
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Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Thank you so much for your kind words! We’re glad you enjoyed our friendly service and the ambience. We look forward to welcoming you back soon! Warm regards, The Management of Golden Tulip Jineng Resort Bali
A***n
icon-Staycation
Staycation
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10.0
/10
Reviewed 4 week(s) ago
Very comfortable room, helpful staff, fun activities, varied and delicious breakfast😊
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Accommodation's Reply
24 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your wonderful review. We’re pleased that you found the room comfortable, our staff helpful, and the breakfast enjoyable. It’s also great to know you had fun with our activities. We look forward to having you stay with us again soon. Warm regards, The Management of Golden Tulip Jineng Resort Bali
A***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
I stayed in room 217. The drain in the bathroom was a bit clogged, so when I washed my hair, which requires a lot of flowing water, it would definitely pool. The water pooled all the way to the floor under the closet and washbasin. The bidet closet also had a small spray, so it was a bit of a hassle when I was defecating. Apart from those two things, everything was fine.
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you for your honest and detailed feedback. We're glad to hear that, overall, you had a pleasant stay with us. However, we’re truly sorry for the inconvenience caused by the clogged bathroom drain and the low water pressure from the bidet in Room 217. That’s certainly not the experience we aim to provide, and we’ve shared your comments with our maintenance team to ensure these issues are resolved promptly. Your input is invaluable in helping us improve, and we appreciate you taking the time to let us know. We hope to welcome you back soon for a more seamless and comfortable stay. Warm regards, The Management of Golden Tulip Jineng Resort Bali
A***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
I stayed in room 356. The floor of the room was not very clean, like the floor had been mopped but there was too much mopping liquid. So it felt slippery and sticky. Every time I stepped, I would leave a mark on the floor. I don't know what was wrong, the mopping liquid or the staff who lacked training.
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your experience with us. We sincerely apologize for the condition of the floor in Room 356 during your stay. What you described is certainly not the standard we strive to maintain, and we understand how uncomfortable that must have been. Your feedback has been shared with our housekeeping team for immediate review and follow-up, including additional training if necessary. We appreciate you bringing this to our attention, as it helps us ensure a better experience for all our guests. We hope to have the opportunity to welcome you back and provide you with a more comfortable and seamless stay. Warm regards, The Management of Golden Tulip Jineng Resort Bali
N***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
All the staff were very friendly, especially Aditya Pratama, who left a special surprise—my daughter absolutely loved it! 🥰 There were a few minor misquotes here and there, and I do hope the bathroom can be upgraded or cleaned a bit more thoroughly. It didn’t affect me much, but it would be a nice improvement.
1 people find it helpful
Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you so much for your kind words and thoughtful feedback! We're thrilled to hear that you had a positive experience with our team, especially Aditya Pratama. We’ll be sure to pass along your lovely comments; he’ll be delighted to know he made your daughter’s stay extra special! We also appreciate you highlighting the areas where we can improve. Your feedback regarding the bathroom and minor misquotes has been shared with the relevant teams so we can continue to enhance our guest experience. We hope to welcome you and your family back again soon for an even better stay! Warm regards, The Management of Golden Tulip Jineng Resort Bali
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Ugi S.
icon-Business
Business
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9.7
/10
Reviewed 6 week(s) ago
That was a great experience staying at Golden Tulip Jineng Bali. I'd got a free upgrade and it's great.
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Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thank you so much for your kind words! We’re thrilled to hear you had a great experience and enjoyed the free upgrade during your stay at Golden Tulip Jineng Bali. We look forward to welcoming you back for another wonderful visit! Warm regards, The Management of Golden Tulip Jineng Resort Bali
c***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Friendly staff, upgraded rooms, location close to the airport
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2 people find it helpful
Accommodation's Reply
28 Sep 2025
Dear Valued Guest, Thank you for your kind review! We're glad to hear you enjoyed our friendly staff, upgraded rooms, and convenient location near the airport. We hope to welcome you back again soon! Warm regards, The Management of Golden Tulip Jineng Resort Bali
hendra
icon-origin-TRAVELOKA
6.1
/10
Reviewed 10 week(s) ago
I got a room facing the road, like sleeping on the side of the road, the sound of vehicles coming in all the time, it was very noisy, plus the sound of the AC humming, then I complained, and I asked to move to a suite, but the hot water didn't work, I suggest it's time for a total renovation.
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Accommodation's Reply
22 Sep 2025
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize for the noise disturbance, AC sound, and hot water issue that affected your comfort. We understand how important a peaceful and comfortable stay is, and we regret that we fell short of your expectations this time. Please rest assured that your comments have been shared with our management and maintenance team for immediate follow-up. We also take note of your suggestion regarding renovation and truly appreciate your input as we continue working on improving our facilities. We hope to have the opportunity to welcome you back in the future for a much better experience. Warm regards, The Management of Golden Tulip Jineng Resort Bali
Yeremia K.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 10 week(s) ago
The facilities need to be improved and full carpets need to be added to the rooms.
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Accommodation's Reply
09 Sep 2025
Dear Valued Guest, Thank you for sharing your feedback. We’re glad to know you stayed with us and appreciate your suggestion regarding the facilities and room carpeting. Your input is valuable, and we will certainly take it into consideration for our improvement plans. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Warm regards, The Management of Golden Tulip Jineng Resort Bali
R***H
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
The staff are all friendly, check-in is fast, the rooms are spacious and clean, and the facilities are really cool.
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Accommodation's Reply
09 Sep 2025
Dear Valued Guest, Thank you for your wonderful feedback! We’re delighted to know you enjoyed our friendly staff, smooth check-in, spacious rooms, and facilities. Your kind words motivate us to keep delivering great service. We look forward to welcoming you back soon! Warm regards, The Management of Golden Tulip Jineng Resort Bali
L***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 11 week(s) ago
the hotel is kind of old and our room was too far from the reception, also room had too many mosquitos.
1 people find it helpful
Accommodation's Reply
09 Sep 2025
Dear Valued Guest, First and foremost, thank you for choosing Golden Tulip Jineng Resort Bali as your accommodation. We regret to hear that your room location and the presence of mosquitoes affected your comfort during your stay. As our property is surrounded by gardens, we do experience occasional challenges with insects, but our team is working on improved preventive measures. We also acknowledge your comment regarding the hotel’s condition, and continuous improvement is part of our priority to provide a more comfortable experience for our guests. We truly value your input and hope to have another opportunity to welcome you back with a better experience. Warm regards, The Management of Golden Tulip Jineng Resort Bali
Kun P. D. P.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Nice hotel for a business trip and the place is near the airport
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Accommodation's Reply
20 Aug 2025
Dear Valued Guest, Thank you for your kind feedback! We’re glad to hear that our location and facilities suited your business trip, especially with the convenience of being near the airport. We hope to welcome you back again soon, whether for business or leisure! Warm regards, The Management of Golden Tulip Jineng Resort Bali
Bryan F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
One of the hotels on the list to stay @Bali
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Accommodation's Reply
20 Aug 2025
Dear Valued Guest, Thank you for including us on your list of places to stay in Bali! We’d love to welcome you when the time comes and hope to make your visit a memorable one. See you soon in paradise! Warm regards, The Management of Golden Tulip Jineng Resort Bali
D***y
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 14 week(s) ago
The facilities and atmosphere of the room do not match the price paid...
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Accommodation's Reply
20 Aug 2025
Dear Valued Guest, Thank you for sharing your thoughts with us. We're sorry to hear that you felt the room facilities and atmosphere didn’t quite match the price you paid. We aim to provide a comfortable and valuable experience for all our guests, and we truly appreciate your feedback, it helps us identify where we can improve. If you have any specific suggestions or concerns you'd like to share, we’d be more than happy to listen. Your input is important to us as we work to enhance the guest experience. Thank you again, and we hope to have the opportunity to welcome you back for a better stay. Warm regards, The Management of Golden Tulip Jineng Resort Bali
Kiky A. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
I had a wonderful stay at this hotel. The staff were very friendly, the room was clean and comfortable. Especially the location was perfect. I would definitely recommend this hotel to anyone
3 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear Valued Guest, Thank you so much for your wonderful review! We’re delighted to hear that you had a great stay and enjoyed our friendly staff, clean and comfortable room, as well as the perfect location. Your recommendation means a lot to us, and we hope to welcome you back again soon! Warm regards, The Management of Golden Tulip JIneng Resort Bali
e***n
icon-origin-TRAVELOKA
5.6
/10
Reviewed 18 week(s) ago
The room on the second floor has a city view, and is on a main road, making it very noisy at night. The room is dusty, even the toilet is so dusty that it's hard to know where to put your towels. The floor is also dirty, and the carpet under the mattress smells. The window curtains also smell of dust. The only thing that's better is the mattress. Even the selfie stick is missing, and the high reviews are unreasonable. I won't be staying there again🙏
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1 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We’re very sorry to hear that your stay did not meet expectations, and we sincerely apologize for the inconveniences you experienced during your time with us. Cleanliness and guest comfort are top priorities for us, and we regret that your room did not reflect our usual standards. Your comments regarding the dust, carpet, curtains, and overall room condition have been forwarded to our housekeeping and maintenance teams for immediate review and corrective action. We also understand how important a quiet environment is for rest, and we apologize for the disturbance caused by traffic noise. We will continue to explore better soundproofing solutions, especially for rooms facing the main road. While we're glad to know that the mattress provided comfort, we regret that this alone was not enough to make your stay enjoyable. We value your input, and we hope you'll consider giving us another opportunity in the future to provide a better experience. Warm regards, The Management of Golden Tulip Jineng Resort Bali
V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
A highly recommended place to visit again. The staff are very friendly. I suggest checking the TV in the room because there are no broadcasts even though it is entertainment for children in the room. Everything else is ok. Thank you.
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1 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Valued Guest, Thank you for your kind recommendation and for sharing your recent experience with us. We’re delighted to know you enjoyed your stay and appreciated our friendly staff. We also truly appreciate your feedback regarding the TV in the room. Please accept our apologies for the inconvenience—our team will look into this to ensure better in-room entertainment, especially for our young guests. We look forward to welcoming you and your family back for another pleasant stay at Golden Tulip Jineng Resort Bali. Warm regards, The Management of Golden Tulip Jineng Resort Bali
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