The hotel staff is friendly and responsive, yesterday chatted with Kak Icha from the reception because the signal was broken, it turned out that 3 days were booked with different days. It was a headache but finally decided to stay 2 nights in a row and asked for 1 to be canceled because the days were also quite different. Thank God today it has been refunded. The staff is friendly, on the 2nd day asked for a change of mat, blanket and towel because it was uncomfortable staying in the room, thank God they immediately replaced it, the swimming pool is nice and comfortable, there is a children's pool, complete with toys and bean bags which is one of the reasons for choosing this hotel. But the water is very cold for adults, it's nice and refreshing, yesterday we were the only ones swimming so it was nice and free. The pool water is also nice, it doesn't sting the nose and is still comfortable on the hair.