The female staff at the front desk was not friendly at check-in, and they didn't ask for ID either. The room was dirty, the balcony was dirty, the bathroom mat was dirty, the toilet was dirty, the sheets were stained, there were no power outlets next to the bed, only under the TV. When I wanted to check out at 8 am, there was no staff on standby at the front desk. I asked the security guard and he kept looking for me, even though I called out and shouted, no one showed up, even though I wanted to withdraw my Rp50,000 deposit. It took quite a long time, about 15 minutes, and finally the security guard took the money from the drawer.