Royal Safari Garden Resort & Convention

Explore Royal Safari Garden Resort & Convention
8.5
Very Good
From 17,801 reviews
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Cleanliness

8.4

Room Comfort

8.4

Meal

8.3

Location

8.7

Service and Facilites

8.5

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Family Friendly (587)
Staff Friendliness (544)
Ambiance (531)
Bedroom (512)
Activity Option (503)
Variety (495)
Hotel Area (491)
Taste (478)
Accessibility (475)
Room Space (469)
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Traveller Reviews Royal Safari Garden Resort & Convention

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Customer reviews
E***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 day(s) ago
An exciting experience staying at Royal Safari Garden again 10 years after getting married and having children. Got a room in the Leopard with a mountain view. Breakfast is better from 6 in the morning, near the glass so you can see the animals up close. Tip: The show schedule on weekdays lists two shows at 10 and 2, but in reality, there is only one in the morning. Please revise the information for the actual information.
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Accommodation's Reply
08 May 2026
Dear Dear Guest, we sincerely thank you for returning to Safari Garden Hotel with your family after a long journey. We are delighted to share in your precious moments at our hotel, from the early days of your marriage to your present life with your children. We are also pleased to hear that you enjoyed the room with its beautiful mountain view and the breakfast enjoyed near the animal enclosures. Thank you for your valuable feedback regarding the weekday show schedule. We sincerely apologize for the error in the information you provided and will consult with the relevant departments to ensure we can provide you with more accurate information in the future. We look forward to welcoming you and your family back again to create even more beautiful memories. Sincerely, Royal Safari Garden
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Daisy A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Very satisfied staying at Royal Safari
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Accommodation's Reply
09 May 2026
Dear Ms. Daisy A., Thank you for your wonderful review of Royal Safari Garden. We are truly delighted to know that you were very satisfied with your stay. Your kind feedback means a lot to us and motivates our team to continue delivering memorable experiences for every guest. We look forward to welcoming you again for another enjoyable stay. Warm regards, Royal Safari Garden
I***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
It was a truly delightful stay and playtime at Royal Safari Garden. A night in the Giraffe Room wasn't enough. With comfortable room amenities, a well-equipped animal and play area, our kids had even more fun playing and exploring. Their favorite spots were the bird park and animal shows. The kids were happy, and the parents were happy.
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1 people find it helpful
Accommodation's Reply
06 May 2026
Dear Valued Guest, Thank you for sharing your wonderful family experience at Safari Garden Hotel. We’re truly delighted to hear that your stay felt so enjoyable that one night wasn’t enough It’s great to know that your child loved exploring the animal areas, especially the bird park and animal shows. Hearing that both the children and parents had a happy experience means a lot to us, as creating memorable family moments is our top priority. We look forward to welcoming you and your family again for an even longer and more exciting stay! Warm regards, Royal Safari Garden
S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Staying at Royal Safari Garden again, this time in the panda room. The kids were thrilled; the room's interior was modern with an industrial feel. From the moment we arrived, all the staff were friendly. Royal Safari isn't just a hotel for relaxing, but also a place that pampers kids with all the recreational facilities. The breakfast was very varied and always satisfying. Next time, we'll stay in another room... Oh yeah, there's a cool fire dance every weekend.
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Accommodation's Reply
08 May 2026
Dear Valued Guest, Thank you for choosing Safari Garden Hotel once again for your family vacation. We are delighted to hear that the children enjoyed their stay, especially the Panda Room with its modern industrial concept and the wide range of recreational facilities. Your compliments on the friendly staff, varied breakfast, and fire show are a true encouragement to our entire team. We hope to welcome you back again to try other room types and create more exciting experiences together. Sincerely, Royal Safari Garden.
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Anggoro P.
icon-Staycation
Staycation
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10.0
/10
Reviewed 6 day(s) ago
Since childhood until bringing small children, so long story, full of memories.
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Accommodation's Reply
08 May 2026
Dear Mr. Angkoro, Thank you for sharing your wonderful story with Royal Safari Garden Hotel. It is a true honor and joy for us that our hotel has been a part of your journey, from childhood to the present day with your children. Thank you for trusting us to host so many precious moments. We hope to continue providing your family with cherished memories in the future. Sincerely, Royal Safari Garden Hotel
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V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Everything is good, from the staff to the cleanliness.
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Accommodation's Reply
05 May 2026
Kepada Tamu yang Terhormat, Thank you for your kind review of Safari Garden Hotel. We’re delighted to hear that you were satisfied with our staff and cleanliness. Your feedback truly means a lot to us. We look forward to welcoming you again for another pleasant stay. Warm regards, Royal Safari Garden
Nor A. B. A. G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 1 week(s) ago
We spent 3 days in the hotel compound enjoying all the activities provided by the hotel, but still not enough time. Staff very attentive and friendly.
2 people find it helpful
Accommodation's Reply
03 May 2026
Dear Mrs. Nor, Thank you for sharing your wonderful experience at Safari Garden Hotel. We’re delighted to hear that you spent three enjoyable days exploring the activities within our hotel and still wished for more time that truly means a lot to us Your kind words about our attentive and friendly staff are greatly appreciated. We look forward to welcoming you back for another memorable stay! Warm regards, Royal Safari Garden
Indah A. F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I was really happy to be able to stay at Safari Garden, I got a ticket to Taman Safari for Rp. 185,000/person which can be bought at the reception, the food was delicious, the room was nice, the pool was cool.
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Accommodation's Reply
04 May 2026
Dear Mrs. Indah, Thank you for sharing your wonderful experience at Safari Garden Hotel. We’re delighted to hear that you enjoyed your stay, from the food and comfortable room to the overall experience during your visit. We’re also glad you found it convenient to access tickets and explore nearby attractions. Your kind feedback truly means a lot to us. We look forward to welcoming you again for another enjoyable stay! Warm regards, Royal Safari Garden
E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Stayed in the Girafe room with breakfast. There were no public transportation, so you had to walk quite a distance everywhere. Check-in was quick, and the staff were all very friendly. I tried the AYCE dinner, which was delicious. The breakfast menu was also delicious and varied. It's very kid-friendly, and there's a fire dance show on Saturday nights. The only downsides are (-) 1. For such an expensive room, it's not soundproof. If you get a connecting room, the noise from the next room is much louder. 2. If possible, keep shampoo and soap separate, don't mix them. 3. Check the car's operating hours for picking up guests.
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2 people find it helpful
Accommodation's Reply
03 May 2026
Dear Valued Guest, Thank you for sharing your experience staying at Royal Safari Garden Hotel. We are delighted to hear that you enjoyed the quick check-in process, the friendliness of our staff, the dining experience, and the children's amenities we provided. We apologize for any inconvenience you may have experienced, such as the check-in schedule, the soundproofing of the rooms, and the arrangement of amenities in your room. Your feedback is very important to us, and we have forwarded it to the relevant team for future improvements. We look forward to welcoming you back again for an even better experience. Sincerely, Royal Safari Garden.
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L***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Everything is complete & clean, comfortable, complete entertainment facilities, children will definitely love it here, the only downside is that the shower doesn't have a strong flow & it leaks a bit.
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Accommodation's Reply
03 May 2026
Dear Valued Guest, Thank you for reviewing Safari Garden Hotel. We are delighted to hear that you enjoyed the cleanliness, comfort, and entertainment facilities, especially for the children. Regarding your suggestion about the water pressure in the showers, we have noted it and will inform our team to address it immediately. We look forward to welcoming you again in the future! Sincerely, Royal Safari Garden
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A***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, the place is comfortable for families, especially children, highly recommended.
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2 people find it helpful
Accommodation's Reply
03 May 2026
Dear Valued Guest, Thank you for your review of our beloved Safari Garden Hotel. We are delighted that you were impressed with the comfort of our hotel and the friendliness of our staff, and that our hotel is a great choice for family vacations. Thank you again for your feedback. We hope to welcome you back again! Sincerely, Royal Safari Garden
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Nice and comfortable place, very enjoyable.
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Accommodation's Reply
28 Apr 2026
Dear Valued Guest, Thank you for reviewing Safari Garden Hotel. We are delighted to hear that you enjoyed your comfortable and memorable stay. We hope to welcome you back again for an even more exciting experience. Sincerely, Royal Safari Garden.
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
I was very satisfied with my stay here. It's perfect for bringing kids and families. There are plenty of activities to do on the hotel grounds, making it perfect for a staycation. The service is very friendly, and the food is varied and delicious.
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Accommodation's Reply
24 Apr 2026
Dear Valued Guest, Thank you for your wonderful review of Safari Garden Hotel. We are delighted to hear that you enjoyed your stay and the activities available on site. We are also pleased to hear that your vacation with your family was enjoyable and memorable. Your compliments on our team's service, as well as the variety and taste of our food, motivate us to continue striving to provide the best. We hope to welcome you and your family back again for an even more exciting experience. Sincerely, Royal Safari Garden.
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t***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Recommended hotel in Puncak for family
1 people find it helpful
Accommodation's Reply
22 Apr 2026
Dear Valued Guest, Thank you for your wonderful recommendation of Safari Garden Hotel. We’re delighted to know that you consider our hotel a great choice for family stays in Puncak. It truly means a lot to us. We look forward to welcoming you and your family again for another enjoyable experience. Warm regards, Royal Safari Garden
Andy
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
The room is close to the mosque loudspeaker and is noisy for a long time so that you can't sleep soundly, and requests for additional pillows and blankets are not served, the service for expensive rooms is ignored.
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Accommodation's Reply
22 Apr 2026
Dear Mr. Andy, Thank you for sharing your experience at Safari Garden Hotel. We sincerely apologize for the inconvenience you experienced during your stay, particularly regarding the noise disturbance and the unmet request for additional pillows and blankets. This is certainly not the level of service we aim to provide. We truly understand how important comfort and rest are, especially during a leisure stay, and we regret that your experience did not meet expectations. Please be assured that your feedback has been shared with the relevant teams for immediate review and improvement. We genuinely hope to have the opportunity to welcome you back and provide a much better and more comfortable experience in the future. Kind regards, Royal Safari Garden
F***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Overall, it's good: clean rooms, complete amenities, and decent toilets. There's a water park, so kids can play freely. The downside is that many of the animals require additional fees to enter.
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1 people find it helpful
Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Thank you for sharing your experience staying at Royal Safari Garden. We are delighted to hear that you enjoyed the cleanliness of your rooms, the comprehensive amenities, and the children's water park. Regarding your suggestion about charging extra for admission to certain animal areas, we will consider this to improve the quality of service we provide to all our guests. We look forward to welcoming you and your family back again for another memorable experience. Sincerely, Royal Safari Garden
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T***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
the hotel is very comfortable
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Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Thank you for reviewing Safari Garden Hotel. We are delighted to hear that you enjoyed your stay with us. We hope to welcome you back again. Sincerely, Royal Safari Garden.
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Intan M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Kids-friendly hotel, makes my kids addicted to staycations there.
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Accommodation's Reply
20 Apr 2026
Dear Mr. Intan, Thank you for your kind words about Safari Garden Hotel. We are delighted to hear that our hotel provided your children with a wonderful experience and that they wish to return again. We hope to welcome you and your family back for your next holiday! Sincerely, Royal Safari Garden.
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Neni N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Don't ask again, everything is really good, I like everything, especially the breakfast, there are lots of menus, accompanied by zebras hihihi.
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1 people find it helpful
Accommodation's Reply
15 Apr 2026
Dear Ms. Nen, Thank you for your wonderful review of Safari Garden Hotel. We are delighted to hear that you enjoyed your entire stay, especially the unique breakfast experience with the animals, which is one of our guests' most popular experiences. We hope to welcome you back again for even more exciting experiences. Sincerely, Royal Safari Garden.
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D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Nice hotel, great cleanliness, great rooms, friendly staff, delicious food, easy access, and lots of activities. Thank you, Royal Safari Garden.
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Accommodation's Reply
15 Apr 2026
Dear Valued Guests, Thank you for choosing Safari Garden Hotel. We are delighted that you were satisfied with the cleanliness, facilities, service, and activities we offered. Your positive feedback motivates our team to continue providing you with the best possible experience. We look forward to welcoming you back again. Sincerely, Royal Safari Garden.
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