7.7
Pleasant
From 513 reviews
Provided by travellers on
Cleanliness

7.6

Room Comfort

7.5

Meal

7.5

Location

8.0

Service and Facilites

7.7

People often mention about Hotel Augusta Surapati Bandung
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Distance to City Center (11)
Accessibility (10)
Staff Friendliness (10)
Bedroom (10)
Taste (9)
Ambiance (8)
Room Space (8)
Hotel Area (7)
Bathroom (6)
Check-in/out Time (5)
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Traveller Reviews Hotel Augusta Surapati Bandung

Number of reviews per page
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40
Customer reviews
L***a
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8.7
/10
Reviewed 3 week(s) ago
Thank you Augusta Hotel Bandung, from the beginning I wanted to book on the upper floor but was told to stay on the lower floor, then the bed smelled like pandan and there were still marks on the blanket. Then the wifi from the room was not connected, far from the snack seller. Other than that, the hotel receptionist was friendly and good.
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Risman S.
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8.2
/10
Reviewed 4 week(s) ago
The location is quite strategic, the rooms are quite comfortable, only the wifi can only be accessed in the lobby and dining room, the TV picture is messy
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1 people find it helpful
M***h
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6.2
/10
Reviewed 6 week(s) ago
Check in time was not well served.
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k***r
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10.0
/10
Reviewed 8 week(s) ago
good better 💙🙏🏻 suitable in the middle of the city
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2 people find it helpful
A***l
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10.0
/10
Reviewed 9 week(s) ago
nice room, friendly service, delicious food, only the AC is not cold and should be replaced with a fan...
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2 people find it helpful
ainur a.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The hotel staff was very friendly and helpful at check-in.
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3 people find it helpful
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Eko J.
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8.5
/10
Reviewed 17 week(s) ago
Sorry, a cockroach entered the room.
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2 people find it helpful
C***z
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Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 17 week(s) ago
AC is not cold, mattress is not clean
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1 people find it helpful
M***d
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8.5
/10
Reviewed 18 week(s) ago
Good place to stay in Bandung area
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Topik H.
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Leisure
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8.5
/10
Reviewed 20 week(s) ago
Satisfying service and place
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2 people find it helpful
Ari W.
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Leisure
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8.4
/10
Reviewed 21 week(s) ago
The hotel staff is friendly, but the lack of variety of food at breakfast. But the price of 25,000 per portion is still reasonable
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2 people find it helpful
R***i
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6.4
/10
Reviewed 22 week(s) ago
The room smells of cigarette smoke, wifi doesn't reach the 3rd floor
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2 people find it helpful
R***n
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Business
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7.9
/10
Reviewed 22 week(s) ago
Big room but AC is not cold. Small shower water. Breakfast menu is small
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Palagan D.
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10.0
/10
Reviewed 23 week(s) ago
Perfect to stay when visiting Bandung for business
1 people find it helpful
Nuraini A. M.
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Business
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9.4
/10
Reviewed 24 week(s) ago
Strategic hotel. The room is comfortable and clean. The bathroom is also equipped with good facilities. There is coffee, tea and a water heater. The TV is good and the signal is strong. The service is friendly and very helpful (my cellphone was broken but the receptionist helped me order an online application), thank you very much to the receptionists who served me check-in or check-out. Unfortunately, breakfast was not ready because I checked out too early. Sorry there are no photos because my cellphone suddenly broke while traveling.
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1 people find it helpful
I***n
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Staycation
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8.4
/10
Reviewed 24 week(s) ago
The room is hommy, quite satisfied with the price for the room. And for breakfast, it's better to make it a la carte, for example a fried rice package. Because there is no choice of variations.
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3 people find it helpful
M***d
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Business
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8.8
/10
Reviewed 29 week(s) ago
Friendly hotel staff👍good location
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2 people find it helpful
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LUKI I.
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9.4
/10
Reviewed 30 week(s) ago
The hotel staff is friendly, cleanliness is maintained, the hotel is comfortable, suitable for a stopover
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4 people find it helpful
Hilda A.
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8.5
/10
Reviewed 31 week(s) ago
The location is close to the highway, vehicle noise can be heard, but it is strategic, the rooms are spacious.
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1 people find it helpful
J***a
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Leisure
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5.3
/10
Reviewed 35 week(s) ago
The room was really dirty, lots of animals, lots of cigarette butts, dusty.
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2 people find it helpful
Accommodation's Reply
06 Oct 2024
Thank you for bringing this to our attention. We apologize for the bad experience you had. We will try to do better.
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Number of reviews per page
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