Plaza Hotel Semarang

Explore Plaza Hotel Semarang
8.2
Very Good
From 2,595 reviews
Provided by travellers on
Cleanliness

8.1

Room Comfort

8.1

Meal

7.8

Location

8.5

Service and Facilites

8.2

People often mention about Plaza Hotel Semarang
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Staff Friendliness (50)
Room Space (50)
Accessibility (47)
Bedroom (47)
Hotel Area (46)
Surroundings (45)
Family Friendly (45)
Ambiance (37)
Distance to City Center (36)
Bathroom (35)
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Traveller Reviews Plaza Hotel Semarang

Number of reviews per page
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40
Customer reviews
A***a
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9.7
/10
Reviewed 5 day(s) ago
Clean, cheap, delicious, worth it for those who want to stay for a while in Semarang.
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Hening B. A. A.
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Business
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9.4
/10
Reviewed 6 day(s) ago
Check-in and check-out were fast, and the staff were friendly and helpful. The room was clean and spacious, and the Wi-Fi was fast. The bathroom was spotless. I'll stay here again soon.
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Y***a
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9.1
/10
Reviewed 2 week(s) ago
The 2nd floor is apparently better than the 1st floor, so you get a bit of a view but it's okay, only the water heater takes a while to heat up at night.
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h***y
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Business
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8.8
/10
Reviewed 3 week(s) ago
I stayed during the GIIAS event yesterday. The hotel is old, but very clean. I stayed in a deluxe room, and all the buttons, faucets in the bathroom, and the room worked perfectly. The AC was cold, the TV was on, the Wi-Fi was good, and the water was hot. It was well worth the price. I may have overslept on breakfast, having arrived at the restaurant at 9 a.m., so most of the food was already sold out. I got free snacks and cold drinks in my room.
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Accommodation's Reply
14 Oct 2026
Dear Gentlemen/Ladies, It is with our pleasure that Plaza Semarang Hotel would like to inform you that we appreciate you sharing your experience staying at our hotel. We apologize for the inconvenience caused by the incomplete/unavailable breakfast menu. We will forward this matter to the relevant department for improvement. We look forward to welcoming you back again. Thank you.
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E***a
icon-origin-TRAVELOKA
8.0
/10
Reviewed 4 week(s) ago
A cockroach fell from the AC. When I was about to take a shower, a cockroach clung to the shower curtain. I ended up buying Baygon and air freshener.
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Accommodation's Reply
14 Oct 2026
Dear Valued Guest, This is an update from Plaza Semarang Hotel. Thank you for sharing your experience staying at our hotel. We will investigate the above information immediately and apologize for any inconvenience caused during your stay. We hope this will not happen again and we look forward to welcoming you back to Plaza Semarang Hotel. Thank you.
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I***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Hotels close to the competition location.
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Accommodation's Reply
14 Oct 2026
Dear Gentlemen/Ladies, It is with great pleasure that we, Plaza Semarang Hotel, would like to express our gratitude for your positive feedback during your stay at Plaza Semarang. We sincerely hope to welcome you back again. Thank you.
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I***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Hotel close to the Diponegoro Military Command Shooting Range.
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Accommodation's Reply
14 Oct 2026
Dear Gentlemen/Ladies, It is with great pleasure that we, Plaza Semarang Hotel, would like to express our gratitude for your positive feedback during your stay at Plaza Semarang. We sincerely hope to welcome you back again. Thank you.
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d***s
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff, a.n. Udin, was very friendly and helpful. The rooms were clean and the hotel atmosphere was comfortable. Thank you.
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1 people find it helpful
Accommodation's Reply
22 Sep 2026
Dear Gentlemen/Ladies, It is with great pleasure that we, Plaza Semarang Hotel, would like to express our gratitude for your positive feedback during your stay at Plaza Semarang. We sincerely hope to welcome you back again. Thank you.
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d***s
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff, under the name of Udin, was friendly and helpful. The rooms were clean and comfortable—the best. Thank you.
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Accommodation's Reply
14 Oct 2026
Dear Gentlemen/Ladies, It is with great pleasure that we, Plaza Semarang Hotel, would like to express our gratitude for your positive feedback during your stay at Plaza Semarang. We sincerely hope to welcome you back again. Thank you.
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B***u
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
I've stayed here twice, and thankfully, the rooms are comfortable, clean, and spacious. Don't expect a huge breakfast variety, but overall, it's worth it. The small playground also adds value for families with small children.
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Accommodation's Reply
15 Sep 2026
Dear Gentlemen/Ladies, Sincerely yours, from Plaza Semarang Hotel. Thank you for sharing your experience staying at Plaza Semarang. We sincerely hope to welcome you back again. Thank you.
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Fahmi F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Amazingly nice and quiet place to stay with family.
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1 people find it helpful
Accommodation's Reply
19 Aug 2026
Dear Mr. Fahmi, Warm regards from Plaza Semarang Hotel. Thank you for sharing your experience during your stay at Plaza Semarang. We hope to welcome you again. Thank you.
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W***i
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
The room smells a bit unpleasant, the staff is friendly.
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Accommodation's Reply
12 Aug 2026
Dear Valued Guest, This is a message from Plaza Semarang Hotel. Thank you for sharing your experience staying at our hotel. We will contact you immediately regarding the information you provided and apologize for any inconvenience you may have experienced during your stay. We hope this will not happen again and we look forward to welcoming you back to Plaza Semarang Hotel. Thank you.
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D***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
The place is nice, clean, spacious too.
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1 people find it helpful
Accommodation's Reply
12 Aug 2026
Dear Gentlemen/Ladies, Sincerely yours, from Plaza Semarang Hotel. Thank you for sharing your experience staying at Plaza Semarang. We sincerely hope to welcome you back again. Thank you.
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E***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
Strategic location, near Jl. Setiabudi, spacious parking.
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Accommodation's Reply
12 Aug 2026
Dear Gentlemen/Ladies, Sincerely yours, from Plaza Semarang Hotel. Thank you for sharing your experience staying at Plaza Semarang. We sincerely hope to welcome you back again. Thank you.
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E***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
The staff is very friendly and very helpful.
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1 people find it helpful
Accommodation's Reply
12 Aug 2026
Dear Gentlemen/Ladies, Sincerely yours, from Plaza Semarang Hotel. Thank you for sharing your experience staying at Plaza Semarang. We sincerely hope to welcome you back again. Thank you.
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s***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
good stuff good breakfast, nice plce
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Accommodation's Reply
12 Aug 2026
Dear Gentlemen/Ladies, Sincerely yours, from Plaza Semarang Hotel. Thank you for sharing your experience staying at Plaza Semarang. We sincerely hope to welcome you back again. Thank you.
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E***y
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
The hotel staff is friendly, online reservation is easy, trustworthy, clean, near the pool, nice view... next time I want to go back to block C... maybe it's time to change the towels... but overall the Plaza Hotel is really good.
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3 people find it helpful
Accommodation's Reply
17 Jul 2026
Dear Gentlemen/Ladies, It is with great pleasure that we, Plaza Semarang Hotel, would like to express our gratitude for your positive feedback during your stay at Plaza Semarang. We sincerely hope to welcome you back again. Thank you.
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D***y
icon-origin-TRAVELOKA
6.5
/10
Reviewed 16 week(s) ago
This hotel is large, but unfortunately, it's not well maintained. The carpet in the rooms is very dirty and smelly. It needs to be replaced or completely removed. The carpet in the hallways is also very dirty, and the lighting is dim, making it feel eerie. Breakfast is also very basic for a 3-star hotel, even though the location is very strategic. What a shame.
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2 people find it helpful
Accommodation's Reply
17 Jul 2026
Dear Valued Guest, This is an update from Plaza Semarang Hotel. Thank you for sharing your experience staying at our hotel. We will investigate the above information immediately and apologize for any inconvenience caused during your stay. We hope that such an incident will not happen again. We look forward to welcoming you back to Plaza Semarang Hotel again. Thank you.
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I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.0
/10
Reviewed 21 week(s) ago
Everything was great. The downside was that the hotel staff didn't help with luggage, even though it's a star-rated hotel, not quite a guesthouse. And there's no elevator.
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Accommodation's Reply
24 Jun 2026
With our deepest respect from Plaza Semarang Hotel, we thank you for sharing your experience staying at Plaza Semarang. We apologize for any inconvenience caused and hope that such an incident will not happen again. We sincerely hope to welcome you back to Plaza Semarang Hotel again. Thank you.
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R***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
Good enough for a sudden staycation in Semarang, thanks.
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Accommodation's Reply
24 Jun 2026
Warm regards from Plaza Semarang Hotel. Thank you for sharing your experience during your stay at Plaza Semarang. We hope to welcome you back again. Thank you.
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Number of reviews per page
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