A***a
8.8
/10
Reviewed 23 hour(s) ago
Compared to others this hotel is better 👍
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Sylvia Hotel Premier
Explore Sylvia Hotel Premier
Overall Ratings & Reviews Sylvia Hotel Premier
Traveloka (3,974)
Other sources (26)
8.5
Very Good
From 3,974 reviews
Provided by travellers on
Cleanliness
8.6
Room Comfort
8.6
Meal
8.4
Location
8.6
Service and Facilites
8.5
People often mention about Sylvia Hotel Premier
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Bedroom (45)
Bathroom (43)
Staff Friendliness (41)
Room Space (40)
Accessibility (37)
Hotel Area (37)
Ambiance (35)
Distance to City Center (34)
Taste (32)
Variety (32)
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Traveller Reviews Sylvia Hotel Premier
Number of reviews per page
20
40
Customer reviews
A***a
Leisure
9.1
/10
Reviewed 23 hour(s) ago
Service is better than other hotels.
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M***a
10.0
/10
Reviewed 2 week(s) ago
The staff is very friendly, very satisfying even though I only stayed overnight.
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Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Warm greetings from Silvia Premier Cupang Hotel. Thank you for taking the time to write a valuable review about our hotel. We are delighted to hear that you were satisfied and comfortable with the services we provided. Your review is very important to us, and we will continue to strive to provide the best possible service to all our guests. We hope to welcome you back again in the future for an even more memorable experience. Sincerely, The Management Team
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E***y
Business
8.5
/10
Reviewed 4 week(s) ago
Please replace the toilet floor, or use rubber, so it's not slippery.
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b***y
Business
5.4
/10
Reviewed 9 week(s) ago
Hard pillows and hard mattresses, broken gym and lack of variety in the food, not tasty.
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1 people find it helpful
Verified Traveler
Business
10.0
/10
Reviewed 9 week(s) ago
Thank you. It was a very comfortable stay at this hotel, it was clean.
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2 people find it helpful
D***s
10.0
/10
Reviewed 10 week(s) ago
Very friendly and pleasant, strategic location from the city center and offices.
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1 people find it helpful
DB
Dominikus B. D.
Business
10.0
/10
Reviewed 11 week(s) ago
Friendly and prompt service
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S***e
Transit
8.3
/10
Reviewed 14 week(s) ago
A few stains on the bedsheet, but I checked in so late at night and was too tired to ask for a change.
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E***Y
Leisure
8.2
/10
Reviewed 16 week(s) ago
My seven-day stay here was enjoyable. The place was clean, the room service was good, and the food was delicious. My suggestion is that the room lighting could be improved to make it more comfortable.
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Verified Traveler
9.7
/10
Reviewed 19 week(s) ago
Very comfortable and also clean, so you can rest safely.
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I***A
10.0
/10
Reviewed 20 week(s) ago
The hotel staff is friendly, check-in is hassle-free, the food is very delicious.
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1 people find it helpful
Verified Traveler
6.9
/10
Reviewed 26 week(s) ago
The staff was not very friendly, the elevator was broken when I wanted to check out at 5 in the morning.
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F***x
Staycation
10.0
/10
Reviewed 27 week(s) ago
Very satisfying staying here
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1 people find it helpful
A***i
Leisure
10.0
/10
Reviewed 30 week(s) ago
Friendly staff, clean rooms, good food and right in the city center
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R***a
Business
9.7
/10
Reviewed 30 week(s) ago
I had a good time stayed in Sylvia Hotel. Friendly staff, variety of food at breakfast. They provide Jamu too. 😊
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A***s
8.5
/10
Reviewed 31 week(s) ago
Fun and comfortable, all access is affordable.
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FI
Fony I.
8.5
/10
Reviewed 32 week(s) ago
The service, food, and facilities are not disappointing.
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g***e
9.4
/10
Reviewed 32 week(s) ago
Overall, good service.
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Verified Traveler
10.0
/10
Reviewed 32 week(s) ago
"Sylvia Hotel Premier hotel was amazing! The staff were genuinely friendly, the room was spotless and comfortable, and the view was incredible. I would definitely recommend it!"
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40
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