MaxOneHotel Tidar Surabaya

Explore MaxOneHotel Tidar Surabaya
8.6
Very Good
From 7,533 reviews
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Cleanliness

8.7

Room Comfort

8.6

Meal

8.3

Location

8.8

Service and Facilites

8.6

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Staff Friendliness (161)
Bedroom (145)
Distance to City Center (143)
Ambiance (127)
Bathroom (126)
Hotel Area (121)
Accessibility (115)
Surroundings (112)
Room Space (111)
Check-in/out Time (98)
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Traveller Reviews MaxOneHotel Tidar Surabaya

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40
Customer reviews
Chimas
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Breakfast: all off-menu is great, there is a fish menu, it's rare for a hotel like Maxone to have a fish menu. Room: maybe they could spray it with a soft and fragrant fragrance, so when you first check-in and open the door it can lift your mood. Maybe my nose is sensitive, yesterday when I opened the door when I first checked in it felt damp, or there was a kind of smell of renovation... Luckily it disappeared after a while 👍. Restaurant: this is one of the ones I want to come back to, masha Allah alhamdulillah.
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S***a
icon-Business
Business
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9.7
/10
Reviewed 4 day(s) ago
The hotel staff was very friendly, the bedrooms and bathrooms were clean, and access was easy. This was my second stay at the Maxone Hotel Tidar Surabaya.
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M***r
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Leisure
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8.5
/10
Reviewed 7 day(s) ago
The senior man at FO was less pleasant, the rest was good.
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Bagus H.
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10.0
/10
Reviewed 1 week(s) ago
The hotel is strategically located and clean. It's also located in the city center, close to Tunjungan.
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Accommodation's Reply
05 Jul 2026
Dear Mr. Bagus H., Thank you for your visit and your wonderful review of your stay. I am delighted to hear that you appreciated the friendly service of our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Tidar Surabaya Hotel will continue to be your and your family's first choice.
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
We were not disappointed staying here, close to shopping and culinary attractions. Thank you for the warm welcome 😊
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Accommodation's Reply
05 Jul 2026
Dear valued guest, Thank you for your visit and your wonderful review of your stay. We are delighted that you were impressed with the friendly service of our staff and the comfortable atmosphere that made your stay even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be your and your family's first choice.
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B***n
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Staycation
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9.6
/10
Reviewed 1 week(s) ago
Everything was good except the rooms were not soundproof and one of the rooms had hot water that couldn't be used.
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y***i
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Leisure
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10.0
/10
Reviewed 1 week(s) ago
New experience, got a hotel that is close to culinary spots and Tunjungan Plaza. The area around the hotel is full of culinary options, just choose what you want to eat. Friendly service, clean room, clean bathroom, complete amenities. Got a welcome drink coupon at the sky rooftop. Enjoying coffee while admiring the Surabaya city view at night.
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Accommodation's Reply
03 Jul 2026
Dear Mr/Mrs Y***i Thank you for your visit and your wonderful review during your stay with us. We are delighted to know that you felt the hospitality of our staff and the sense of comfort that made your experience so special. We hope that Maxone Hotel Tidar Surabaya will remain your and your family's top choice.
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Iqbal A. R.
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9.4
/10
Reviewed 2 week(s) ago
(+) Location is very strategic. It is near the city center and other Surabaya landmarks such as Jalan Tunjungan, Embong Malang, Tunjungan Plaza, Tugu Pahlawan and Stasiun Pasar Turi. The room is spacious and clean. Wifi connectivity is stable. Things to consider (I already informed this to the reception desk): The room is not that soundproof, bear this in mind if you want to do something so loud inside the room, a person next door probably will hear you. The position of the power plug is somehow strange. My room has this mini table to put a coffee and tea maker, but also can be used for a working space, but I found the position of the power plug is a bit far and not that strategic if I want to charge my laptop or tablet while working on that desk.
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1 people find it helpful
Accommodation's Reply
03 Jul 2026
Dear Mr. Iqbal A.R., Thank you for your visit and wonderful review during your stay with us. We are delighted to hear that you were impressed with the friendly service of our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be the first choice for you and your family.
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wawan t. n.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The hotel is quite nice. The location is strategic, close to everything. The hotel area is a bit less clean. The room is okay ❤️🩷🧡💛
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Accommodation's Reply
03 Jul 2026
Dear Mr. Wawan T.N., Thank you for your visit and wonderful review during your stay with us. We are delighted to hear that you were impressed with the friendly service of our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be your and your family's first choice.
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Goes M.
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Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The front desk staff were very friendly. Service wasn't long, either. Overall, I was very impressed.
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1 people find it helpful
Accommodation's Reply
03 Jul 2026
Dear Mr. Gos M., Thank you for your visit and your wonderful review of your stay. I am delighted to hear that you appreciated the friendly service from our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be your and your family's first choice.
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Voni V.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The hotel's location is strategic, close to everything. The rooms are clean, the food is delicious, and the staff is friendly.
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1 people find it helpful
Accommodation's Reply
20 Jun 2026
Dear Mr./Ms. Voni V., Thank you for your visit and wonderful review during your stay with us. We are delighted to hear that you were impressed with the friendly service of our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be your first choice for you and your family.
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Bagus Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Best hotel in its class. Will be coming back often.
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Accommodation's Reply
20 Jun 2026
Dear Mr. Bagus Y., Thank you for your visit and wonderful review during your stay with us. We are delighted to hear that you felt the warm welcome from our staff and the comfort that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be the first choice for you and your family. Reply dated June 12, 2026.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I've stayed at this hotel six times and it's always my choice when I visit Surabaya. The service is excellent.
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Accommodation's Reply
20 Jun 2026
Dear valued guest, Thank you for your visit and your wonderful review of your stay. We are delighted that you were impressed with the friendly service of our staff and the comfortable atmosphere that made your stay even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be your and your family's first choice.
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Atika R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff was very friendly. Check-in was supposed to be at 2:00, but because we arrived early at 1:30, we were still able to check in because our room was already ready. Thank God, the service was excellent.
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Accommodation's Reply
15 Jun 2026
Dear Ms. Atika R., Thank you for your visit and your wonderful feedback during your stay at our hotel. We are delighted to hear that you were satisfied with our staff's service and the warm and comfortable atmosphere, which made your experience even more special. We hope that Maxone Tidar Surabaya Hotel will continue to be your and your family's top choice.
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I***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Next time, if I go to Surabaya, God willing, I will stay here again.
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1 people find it helpful
Accommodation's Reply
15 Jun 2026
Dear Ms./Mrs. I*n, Thank you for your visit and wonderful review during your stay with us. We are delighted to hear that you were impressed with the friendly service of our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be your and your family's first choice.
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Sahru
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel was very friendly, and I was able to reschedule easily through customer service. Thank you, Maxone Surabaya.
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Accommodation's Reply
15 Jun 2026
Dear Ms./Mrs. Sahru, Thank you for your visit and wonderful review of your stay. We are delighted that you enjoyed the friendly service of our staff and the comfortable amenities that made your stay even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be your and your family's first choice.
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Hanna L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Cool, comfortable, and friendly. There are lots of delicious places to eat in front of the hotel. Thank you.
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Accommodation's Reply
15 Jun 2026
Dear Hanna, Thank you for your visit and wonderful review of your stay. We are delighted to hear that you enjoyed the friendly service from our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be your and your family's first choice.
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joana d. n.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
I am, hahahah, but I really like living here.
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Accommodation's Reply
12 Jun 2026
Dear Joanna D.N., Thank you for your visit and wonderful review during your stay with us. We are delighted to hear that you felt the warm welcome from our staff and the comfort that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be the first choice for you and your family.
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j***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Will never get tired of coming here
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Accommodation's Reply
12 Jun 2026
Dear J*a, Thank you for your visit and wonderful review during your stay with us. We are delighted to hear that you were impressed with the friendly service of our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be the first choice for you and your family.
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Achmad N. K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Comfortable, clean, affordable, and highly recommended. Exceptional.
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Accommodation's Reply
12 Jun 2026
Dear Mr. Achmad N. Ke., Thank you for your visit and your wonderful review of your stay. We are delighted that you were impressed with the friendly service of our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be the first choice for you and your family.
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Number of reviews per page
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