People often mention about MaxOneHotel Tidar Surabaya
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Staff Friendliness (130)
Distance to City Center (119)
Bedroom (114)
Ambiance (100)
Bathroom (100)
Accessibility (93)
Hotel Area (93)
Surroundings (90)
Room Space (86)
Check-in/out Time (79)
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Traveller Reviews MaxOneHotel Tidar Surabaya
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Customer reviews
D***i
10.0
/10
Reviewed 6 day(s) ago
Strategic hotel close to city center
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1 people find it helpful
ET
Edward T. W.
8.8
/10
Reviewed 7 day(s) ago
One of the best hotels with often fully booked in the Tidar area. Walking distance to restaurants, comfy, clean, and quiet room, friendly staff too. Variety of breakfast menu.
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j***a
Business
9.7
/10
Reviewed 1 week(s) ago
The service is really the best, from check in to check out, we were really served, this is the 3rd time I've been here
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IA
Ika A. A. K.
9.7
/10
Reviewed 2 week(s) ago
Will definitely come back again, comfortable bed, strong water, good Wi-Fi, but maybe breakfast is a bit less “busy” in the pastry section, no sausages haha, but overall it’s ok!
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S***h
Transit
10.0
/10
Reviewed 3 week(s) ago
I've stayed here twice. The staff, from the bellboys, receptionists, waiters, and housekeepers, are all very friendly. The hotel is very clean.
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1 people find it helpful
M***h
Transit
10.0
/10
Reviewed 3 week(s) ago
The location is quite close to the station, the rooms are clean, the service is friendly, satisfied staying here with the family.
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A***i
Transit
8.3
/10
Reviewed 3 week(s) ago
Asked for a king size single bed but was given twin beds pushed together, disappointing.
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2 people find it helpful
a***g
8.5
/10
Reviewed 4 week(s) ago
Suitable for a family of 5-6 people in 1 room
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MI
Muhammad I. U.
Leisure
9.7
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly and helped us check in early. 🙏 Thank you, may it be blessed.
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M***a
9.7
/10
Reviewed 4 week(s) ago
The location is very strategic, the room is very clean, and it's very comfortable.
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M***a
10.0
/10
Reviewed 4 week(s) ago
The location is very strategic, the room is very clean, and it's very comfortable.
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N***l
Staycation
9.7
/10
Reviewed 4 week(s) ago
The staycation here was very enjoyable, especially the friendly and helpful staff, especially Mbak Salsa, the very nice receptionist.
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N***k
Leisure
9.7
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly, the atmosphere is very comfortable, the location is close to the shopping center, there are many food vendors around the hotel, in short, it is highly recommended👍
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FF
Faruk F.
9.1
/10
Reviewed 6 week(s) ago
Friendly staff, clean rooms and bathrooms, a peaceful and comfortable atmosphere, smooth internet access, delicious food, and easy access to everything. MaxOne Tidar is our family's top choice for a hotel when we visit Surabaya.
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Accommodation's Reply
25 Mar 2026
Dear Mr. Farouk F., Thank you for your visit and your wonderful review of your stay. I am delighted to hear that you appreciated the friendly service of our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be your and your family's first choice.
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RT
Rini T.
10.0
/10
Reviewed 6 week(s) ago
I've been a regular at this place when I go to SBY and it's never disappointed me.
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Accommodation's Reply
25 Mar 2026
Dear Ms. Rini T., Thank you for your visit and your wonderful review of your stay. I am delighted to hear that you were impressed with the friendly service of our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be your and your family's first choice.
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I***l
Staycation
8.5
/10
Reviewed 9 week(s) ago
The location is strategically close to Surabaya's culinary spots and Tunjungan Mall.
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Accommodation's Reply
25 Mar 2026
Dear Ms./Mrs. I*I, Thank you for your visit and wonderful review during your stay with us. We are delighted to hear that you were impressed with the friendly service of our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be your and your family's first choice.
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I***h
10.0
/10
Reviewed 10 week(s) ago
The best hotels in Surabaya City
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1 people find it helpful
Accommodation's Reply
25 Mar 2026
Dear Ms./Mrs. I*h, Thank you for your visit and wonderful review during your stay with us. We are delighted to hear that you were impressed with the friendly service of our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be your and your family's first choice.
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Verified Traveler
Staycation
10.0
/10
Reviewed 11 week(s) ago
Highly recommended, the rooms are cheap and very comfortable, perfect for a staycation.
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Accommodation's Reply
25 Mar 2026
Dear Mr./Ms. G*t, Thank you for your visit and wonderful review during your stay with us. We are delighted to hear that you were impressed with the friendly service of our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be the first choice for you and your family.
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L***a
Leisure
9.7
/10
Reviewed 12 week(s) ago
Friendly staff, impressive service
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Accommodation's Reply
25 Mar 2026
Dear Ms. L*a, Thank you for your visit and wonderful review during your stay with us. We are delighted to hear that you were impressed with the friendly service of our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be your and your family's first choice.
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Vani J.
Business
8.5
/10
Reviewed 12 week(s) ago
Easy access, affordable prices, and comfortable bed, really enjoyed my deep sleep
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Accommodation's Reply
25 Mar 2026
Dear Ms. Wani J., Thank you for your visit and your wonderful review of your stay. I am delighted to hear that you were impressed with the friendly service of our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be your and your family's first choice.