Abadi Suite Tower Jambi
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Overall Ratings & Reviews Abadi Suite Tower Jambi
Traveloka (2,418)
Other sources (1)
8.3
Very Good
From 2,418 reviews
Provided by travellers on
Cleanliness
8.2
Room Comfort
8.2
Meal
8.2
Location
8.4
Service and Facilites
8.3
People often mention about Abadi Suite Tower Jambi
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Ambiance (33)
Bedroom (33)
Bathroom (28)
Distance to City Center (27)
Room Space (24)
Taste (24)
Hotel Area (23)
Accessibility (22)
Staff Friendliness (21)
Check-in/out Time (19)
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Traveller Reviews Abadi Suite Tower Jambi
Number of reviews per page
20
40
Customer reviews
D***a
5.6
/10
Reviewed 3 week(s) ago
There are ants and small animals that make you anxious and make sleeping uncomfortable, the sheets and towels are stained, the top edge of the toilet is dirty so it gives a dirty impression, the floor of the room is dirty especially behind the chair, the staff are friendly ☺
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Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Thank you for choosing to stay at Abadi Suite Hotel Jambi. On behalf of the management, I apologize for any inconvenience you experienced during your stay. I will forward your feedback to the relevant department. Thank you for your comments. Sincerely, Rahman, Front Desk Team
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S***a
8.5
/10
Reviewed 4 week(s) ago
The rooms are comfortable and clean, the food is delicious.
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Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Thank you for visiting Abadi Suite Hotel Jambi. Thank you for your kind review. Sincerely, Rahman (Reception Team)
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H***y
10.0
/10
Reviewed 4 week(s) ago
Highly recommended for a place to stay
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Accommodation's Reply
14 Apr 2026
Dear Valued Guest, Thank you for visiting Abadi Suites Jambi Hotel. Thank you for your kind feedback. Sincerely, Rahman (Reception Team)
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A***a
6.6
/10
Reviewed 5 week(s) ago
The service is less responsive, repeated calls to the receptionist got no response.
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Accommodation's Reply
14 Apr 2026
Dear Valued Guests, Thank you for choosing Abadi Suites Jambi. We apologize for any inconvenience you and your family may have experienced during your stay. We will forward your feedback to the relevant department so that we can further improve our services. Thank you. Sincerely, Rahman (Reception Team)
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Heny M.
6.2
/10
Reviewed 5 week(s) ago
The water was really murky, the food was awful, and the room smelled awful. I'm sorry, but I have to be honest so the hotel can improve and be even better.
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Accommodation's Reply
14 Apr 2026
Dear Ms. Heni M., Thank you for choosing Abadi Suites Jambi. We apologize for any inconvenience you and your family experienced during your stay. We will forward your feedback to the relevant department so we can further improve our services. Thank you. Sincerely, Rahman (Reception Team)
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N
Nuzulyansyah
5.0
/10
Reviewed 6 week(s) ago
The hotel is not well maintained. The rooms are full of cockroaches, the floors and carpets are dusty. Ambiance/Facilities: A bit quiet... The hotel hallway is a bit scary. Staff Assistance: A bit lacking, no one helps, have to climb stairs to the elevator... Not suitable for the elderly. Highlights: Not recommended. Price: Not worth the price. Location: Not strategic and very quiet.
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Accommodation's Reply
08 Apr 2026
Dear Ms. Nuzulyansyah, Thank you for staying at Abadi Suites Jambi. We apologize for your complaint and the inconvenience you experienced during your stay. We will forward your feedback to the relevant department and thank you for your understanding. Sincerely, The Customer Service Team, Rahman
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Z***a
Transit
6.5
/10
Reviewed 6 week(s) ago
The service is quite good, only the room is not comfortable because it smells damp.
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Accommodation's Reply
27 Mar 2026
Dear Valued Guest, Thank you for your review and we apologize for any inconvenience you experienced during your stay at our hotel. We strive to provide the best possible service in the future. Thank you. Sincerely, The Reception Team
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f***a
6.0
/10
Reviewed 7 week(s) ago
The facilities are very old, the mattress springs are no longer good, what's worse, when you go down the elevator you meet rats and there are lots of bed bugs in the room.
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Accommodation's Reply
26 Mar 2026
Dear Valued Guest, Thank you for your review and we apologize for any inconvenience you experienced during your stay at our hotel. We strive to provide the best possible service in the future. Thank you. Sincerely, The Reception Team
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h***i
8.1
/10
Reviewed 10 week(s) ago
The room access card I received was problematic, it could be upgraded.
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Accommodation's Reply
07 Mar 2026
Dear Valued Guest, Thank you for your review and we apologize for any inconvenience you experienced during your stay at our hotel. We strive to provide the best possible service in the future. Thank you. Sincerely, The Reception Team
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A***k
Transit
8.8
/10
Reviewed 10 week(s) ago
An old hotel, but with spacious rooms, complete facilities, and affordable prices. It's definitely worth it.
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Accommodation's Reply
02 Mar 2026
Dear Valued Guest, Thank you for visiting Abadi Suite Hotel & Tower Jambi. Thank you for your review. Sincerely, Rahman (on behalf of the team)
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F***i
6.6
/10
Reviewed 11 week(s) ago
The bed is sick, can't sleep.
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Accommodation's Reply
24 Feb 2026
Dear Valued Guest, Thank you for visiting Abadi Suite Hotel & Tower Jambi. We appreciate your review and will forward it to the relevant department. We hope to continue providing excellent service and a pleasant stay for all our guests in the future. Sincerely, Rahman (on behalf of the team)
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S***l
8.4
/10
Reviewed 12 week(s) ago
The only problem is that the water is a bit cloudy, but it doesn't smell.
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Accommodation's Reply
20 Feb 2026
Dear Valued Guest, Thank you for visiting Abadi Suite Hotel & Tower Jambi. We appreciate your review and will forward it to the relevant department. We hope to provide you with excellent service and a pleasant stay in the future. Sincerely, Rahman (on behalf of the team)
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F***h
6.6
/10
Reviewed 14 week(s) ago
The mattress was replaced, it was so deep that my body ached when I woke up
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Accommodation's Reply
05 Feb 2026
Dear Valued Guest, Thank you for visiting Abadi Suite Hotel & Tower Jambi. We appreciate your review and will forward it to the relevant department. We hope to continue providing excellent service and a pleasant stay for all our guests in the future. Sincerely, Rahman (on behalf of the team)
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F***h
8.5
/10
Reviewed 14 week(s) ago
If possible, I'd replace the mattress, it's sunken in so much that it hurts every time I wake up.
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Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Thank you for visiting Abadi Suite Hotel & Tower Jambi. We appreciate your review and will forward it to the relevant department. We hope to continue providing excellent service and a pleasant stay for all our guests in the future. Sincerely, Rahman (on behalf of the team)
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W***a
10.0
/10
Reviewed 15 week(s) ago
Always satisfied with the service here, very comfortable.
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Accommodation's Reply
24 Jan 2026
Dear Sir/Madam, Thank you for visiting Abadi Suite Hotel & Tower Jambi. Thank you for your review. Guest satisfaction is our pride. Sincerely, Rahman (on behalf of the team)
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W***a
Business
10.0
/10
Reviewed 15 week(s) ago
Friendly staff, comfortable atmosphere, clean, fragrant, tomorrow again if you want to stay at Abadi Suite
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Accommodation's Reply
24 Jan 2026
Dear Sir/Madam, Thank you for visiting Abadi Suite Hotel & Tower Jambi. Thank you for your review. Sincerely, Rahman (on behalf of the team)
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OM
Ogy M. P.
Staycation
9.7
/10
Reviewed 16 week(s) ago
The hotel staff is very friendly, the hotel is clean and comfortable.
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Accommodation's Reply
21 Jan 2026
Dear Mr. Oji, Member of Parliament, Thank you for visiting Abadi Suites Hotel & Tower Jambi. Thank you for your review. Sincerely, Rahman (on behalf of the team)
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hh
husnul h.
9.4
/10
Reviewed 16 week(s) ago
For the room, the lighting should be improved, and the bed sheets seem shabby/worn, overall good.
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Accommodation's Reply
21 Jan 2026
Dear Mr. Husnul H., Thank you for visiting Abadi Suites & Tower Jambi Hotel. We appreciate your review and will forward it to the relevant department. We hope to continue providing excellent service and a pleasant stay for all our guests in the future. Sincerely, Rahman (on behalf of the team)
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D***n
10.0
/10
Reviewed 17 week(s) ago
good and nice, everything is comfortable and pleasant
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Accommodation's Reply
20 Jan 2026
Dear Guest, Thank you for staying at Jambi Abadi Suites & Towers. We appreciate your valuable feedback. Thank you! Rahman (Team Leader)
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M***M
Transit
7.0
/10
Reviewed 17 week(s) ago
Just ordinary, nothing special
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Accommodation's Reply
15 Jan 2026
Dear Valued Guest, Thank you for visiting Abadi Suite Hotel & Tower Jambi. Thank you for your review. Sincerely, Rahman (on behalf of the team)
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Number of reviews per page
20
40
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