Rahat Icon Hotel

Explore Rahat Icon Hotel
8.3
Very Good
From 504 reviews
Provided by travellers on
Cleanliness

8.3

Room Comfort

8.2

Meal

7.8

Location

8.5

Service and Facilites

8.1

People often mention about Rahat Icon Hotel
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Distance to City Center (27)
Staff Friendliness (21)
Bathroom (21)
Bedroom (20)
Ambiance (19)
Surroundings (16)
Accessibility (16)
Wifi (15)
Check-in/out Time (14)
Room Space (14)
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Traveller Reviews Rahat Icon Hotel

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Customer reviews
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HENDI I.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
This is a pretty worthwhile hotel in Belitung, affordable and comfortable.
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A***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
This hotel is comfortable and affordable. It's also great for families. It's also close to the city center and Tanjung Oendam.
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel is comfortable and child-friendly. It also has an elevator, making it easier for parents. The rooms are comfortable, the air conditioning is cool, the bathrooms are clean, and the hot water works well.
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G***i
icon-origin-TRAVELOKA
5.8
/10
Reviewed 6 week(s) ago
When checking in, the check-in couldn't be faster and the staff was curt when they said it couldn't be done even though it would have been done slowly if it was according to the SOP, and the AC wasn't cold enough even though it was set to be cold, it wasn't cold at all. Please improve the friendliness at the reception, but just stay here once. I've come all the way from outside Belitung to stay there, but the service at the reception is like that.
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Y***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Got a fairly spacious hotel room for under 200,000 Rupiah (double deluxe). The large wardrobe can store plenty of clothes for those staying more than one night. There's also a mini fridge. The only downside is that this room doesn't have a window, so if you want one, book another room type. Overall, it's nice and pleasant.
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E***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Hotel in the city center, easy access to everywhere
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E***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Cheap hotel and in the city center, easy access.
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1 people find it helpful
Y***l
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 9 week(s) ago
The hotel reception staff is always absent, which is very troublesome when checking in and checking out of the hotel.
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1 people find it helpful
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
It was a really fun holiday in Belitung, especially staying at the Rahat Icon Hotel. It was clean and comfortable...
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M***l
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 15 week(s) ago
Sorry, I have to give an honest review. The hotel was quiet. It was a bit noisy. The room also had poor lighting.
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1 people find it helpful
S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The hotel staff is friendly, the rooms are clean, the environment is comfortable, and it is close to the city center and the main road. In short, it is recommended for those who want to stay...
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Accommodation's Reply
25 Jan 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay at our hotel. We hope to welcome you back in the future.
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
friendly staff, clean environment, close to the city center and strategic location....
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Accommodation's Reply
25 Jan 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay at our hotel. We hope to welcome you back in the future.
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R***l
icon-origin-TRAVELOKA
6.7
/10
Reviewed 17 week(s) ago
This is my first time staying at this hotel, I took a Deluxe Double room, when I entered there were still used towels in the cupboard, who did they belong to, so they weren't checked even though there were new towels in the bathroom... The pillows and bed were hard, there were still hairs on the sheets (have the sheets been changed or not), there was no soap in the bathroom (bring your own soap).... The hot water for bathing was turned to the hot setting but the water wasn't hot.... I wanted to turn on the TV but the receiver was off even though it was already on..... The floor of the room had many cracks that made a sound when stepped on......
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1 people find it helpful
Accommodation's Reply
25 Jan 2026
Thank you for your feedback and we apologize for the unpleasant experience you had. This incident does not reflect the quality of our service. We will take immediate action to prevent this from happening again. Thank you for your help in improving our service.
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 18 week(s) ago
The location is strategic from the city center, but the TV won't work and the toilet smells.
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1 people find it helpful
Accommodation's Reply
25 Jan 2026
Thank you for your review and we apologize for this unpleasant experience. This incident does not reflect our standards of service. We will take immediate action to improve and prevent this from happening again. Thank you for helping us improve.
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R***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 20 week(s) ago
Ok for staying, good and cheap, pocket friendly, suitable.
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Accommodation's Reply
26 Dec 2025
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay at our hotel. We hope to welcome you back again soon.
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Hotel value for money. Close to city center
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Accommodation's Reply
26 Dec 2025
Thank you very much for yout kind review. We are delighted to know you enjoyed your stay with us. We look forward to welcoming you back in the future.
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
The hotel staff is nice and friendly, it's clean, but when I wanted to take a shower, suddenly the water stopped flowing, they said the machine was broken, they'll fix it next time, huhu..
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Accommodation's Reply
26 Dec 2025
Thank you for your review and feedback. We apologize for any inconvenience you experienced during your stay. We will forward this feedback to the relevant department for review and improvement of our services in the future.
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P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 25 week(s) ago
I actually like this hotel, I stay here often, but there are always some flaws, and now I want to share them. 1. Sometimes there aren't any towels, so I have to ask the receptionist myself, and even then, they don't bring them. I have to be fussy and nag to ask. I even went a whole day without a towel, I had to use my clothes as a towel. 2. Sometimes there aren't any towels, sometimes there aren't any rags or doormats. 3. The TV is completely off, some are on, but the signal is dead, and some are in other rooms, so it's not enjoyable. 3. Sometimes there's no soap or toothbrush. 4. Check-out time is 12, and there's already banging on the door at 11. 5. Every time I'm about to check out, the hotel staff are already so noisy that they're really disturbing my sleep. 6. The hotel staff's language seems unethical, often being heard using foul language and rudeness.
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1 people find it helpful
Accommodation's Reply
15 Nov 2025
Thank you for sharing your experience. We apologize if your stay was interrupted in any way. Your review is very important to us and we will take all the issues you raise seriously to prevent similar incidents from happening again. We look forward to welcoming you back with even better service.
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P***i
icon-origin-TRAVELOKA
7.3
/10
Reviewed 27 week(s) ago
Towels have to be requested. Even if you ask, no one will deliver them.
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1 people find it helpful
Accommodation's Reply
15 Nov 2025
Thank you for your review. We apologize for the inconvenience you experienced during your stay at our hotel, which certainly did not meet the service standards we strive to maintain. We have forwarded your feedback to the relevant team for immediate correction. We sincerely hope to have the opportunity to serve you again with an even better experience.
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C***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
The hotel is comfortable and cheap, but there are some small facilities that need to be improved, such as the hotel door, so that it is comfortable to recommend to other friends, the rest is okay
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Accommodation's Reply
25 Oct 2025
Thank you for taking the time to write a review. We're glad you enjoyed your stay and appreciate your feedback on this issue. We'll take this feedback into consideration for improvements. See you soon.
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