Sahid Jaya Lippo Cikarang

Explore Sahid Jaya Lippo Cikarang
8.3
Very Good
From 872 reviews
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Cleanliness

8.3

Room Comfort

8.4

Meal

8.1

Location

8.6

Service and Facilites

8.4

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Room Space (40)
Accessibility (37)
Bedroom (36)
Staff Friendliness (34)
Bathroom (32)
Surroundings (31)
Wifi (29)
Hotel Area (29)
Family Friendly (27)
Distance to City Center (26)
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Traveller Reviews Sahid Jaya Lippo Cikarang

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40
Customer reviews
S***a
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Business
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8.8
/10
Reviewed 1 day(s) ago
All facilities and rooms were nice. Swimming pool was good. Gym used to be nice but I think it needs more maintenance and restoration a bit. Foods are OK
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R***i
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Staycation
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9.4
/10
Reviewed 1 week(s) ago
It's nice, the room is clean, spacious, has a bathtub, and there's a swimming pool. I'd definitely come back here again.
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Accommodation's Reply
25 Nov 2025
Dear R*i, Thank you very much for your review 😊 We are glad you enjoyed our clean and spacious room, bathtub, and swimming pool. We hope to welcome you back to Sahid Jaya Lippo Cikarang again 🙏✨
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w***i
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9.4
/10
Reviewed 2 week(s) ago
Awesome, the breakfast is delicious, but the bathroom is a bit poorly maintained
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Accommodation's Reply
25 Nov 2025
Dear W*i, Thank you so much for your review! 🙏 We're glad you enjoyed our breakfast. We'll take your feedback on the bathroom maintenance into consideration and will immediately improve our team. We look forward to welcoming you back for an even better experience. 😊✨
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Verified Traveler
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9.7
/10
Reviewed 2 week(s) ago
Luxury service at a low price... 😊👌👍
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Accommodation's Reply
18 Nov 2025
Dear G*t, Thank you for your review. 😊 We are glad you enjoyed our excellent service at a reasonable price. We hope we can continue to provide you with the best possible experience every time you visit. See you again at Sahid Jaya Lippo Cikarang! 🙏✨
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E***o
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9.4
/10
Reviewed 2 week(s) ago
Friendly staff and clean rooms.
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Accommodation's Reply
18 Nov 2025
Dear E*o, Thank you for your review 😊 We are very glad that you were satisfied with the friendliness of our staff and the cleanliness of our room. We look forward to welcoming you back to Sahid Jaya Lippo Cikarang again 🙏✨
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M***m
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Staycation
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8.2
/10
Reviewed 4 week(s) ago
Please check again the AC, TV, and hot water to ensure they are working before guests arrive.
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Accommodation's Reply
07 Nov 2025
Dear M*m, Thank you for your feedback. 🙏 We apologize if there were any issues with the room amenities such as air conditioning, TV or water heater. We have forwarded your suggestion to our engineering and housekeeping team to ensure that all amenities are checked and functioning properly before guests check in. We sincerely appreciate your feedback and will continue to strive to improve the quality of our services. Best regards, Management – Sahid Jaya Lippo Cikarang
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C***n
icon-Business
Business
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9.4
/10
Reviewed 4 week(s) ago
Tried this hotel again after staying here 9 years ago. The ambiance is still the same and well maintained.
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Accommodation's Reply
07 Nov 2025
Dear C*n, Thank you so much for staying with us again after 9 years 🙏 We are delighted to know that you still feel the same atmosphere and that our hotel is still well maintained. Your feedback and trust are the driving force for us to continue to maintain the quality of our service and comfort. We sincerely hope to welcome you back to Sahid Jaya Lippo Cikarang again 😊
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I***i
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Staycation
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10.0
/10
Reviewed 4 week(s) ago
We booked two rooms with connecting doors because we were bringing three children. Although the hotel is old, the cleanliness is top-notch. The rooms are spacious, clean, and fully equipped (TV, although not Android TV, hair dryer, bathtub, refrigerator, etc.). There's a mini zoo, swings, a swimming pool, and a gym. The breakfast menu is varied and quite tasty. There's an extra charge for our 5-year-old child, around 60,000 Rupiah. It's definitely worth staying here, with the price per room around 350,000 Rupiah, including breakfast.
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Accommodation's Reply
07 Nov 2025
Dear I*i, Thank you so much for sharing your experience at Sahid Jaya Lippo Cikarang 😊 We are so glad that you were impressed with our spacious rooms, excellent facilities and various recreational areas, including a mini zoo and swimming pool. We were also impressed with our clean breakfast and diverse menu. Your feedback and support are the driving force behind us to continue to provide the best service. We hope to welcome you back soon! 🌿
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L***a
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Staycation
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8.5
/10
Reviewed 4 week(s) ago
Comfortable and friendly, the price is also cheap.. I enjoyed staying 3 nights at that hotel.. Thank you 🙏
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Accommodation's Reply
07 Nov 2025
Dear L*a, Thank you very much for your wonderful review 😊 We are glad you enjoyed your 3-day stay at Sahid Jaya Lippo Cikarang and thank you for your service and our price. We hope you will always be healthy and look forward to welcoming you back soon. 🙏🌿
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Prasetyo R.
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Business
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8.5
/10
Reviewed 4 week(s) ago
The hotel staff is friendly. The building looks old, but it is well maintained.
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Accommodation's Reply
07 Nov 2025
Dear Prasetyo, Thank you for your review 😊 We are glad you enjoyed our friendly staff. We are also committed to maintaining the building to ensure it is clean and comfortable for our guests. See you again at Sahid Jaya Lippo Cikarang 🙏🌿
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i***a
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Staycation
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10.0
/10
Reviewed 6 week(s) ago
Even though it is an old hotel, the cleanliness and facilities are well maintained.
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Accommodation's Reply
22 Oct 2025
Dear Ladies/Gentlemen, Thank you very much for your review 🙏 We are very glad to know that even though our hotel is old, the cleanliness and facilities still provide comfort to you. This positive feedback encourages us to maintain and improve the quality of our services. We sincerely hope to welcome you back to Sahid Jaya Lippo Cikarang 😊 Best regards, Management – Sahid Jaya Lippo Cikarang
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Rahayu E. P.
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Staycation
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8.2
/10
Reviewed 6 week(s) ago
For a staycation in Bekasi, it's quite good. The lobby area is clean and fragrant. Although the interior is exclusive for its time, it is still well-maintained. The elevator is still comfortable and functioning well, but the corridor area leading to the rooms needs to be improved in terms of cleanliness and interior maintenance. The room facilities are still okay, still comfortable to sleep in, although the door area needs some repair. The swimming pool area is very pleasant, unlike the one in Cikarang.
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Accommodation's Reply
22 Oct 2025
Dear Mr. Rahayu, Thank you very much for taking the time to share your stay experience with us. 🙏 We are very glad that you felt comfortable with the cleanliness of the lobby area, the room amenities and the pleasant ambiance of the swimming pool. We also appreciate your comments regarding the cleanliness of the corridors and the condition of the room doors. We have forwarded this feedback to our housekeeping and engineering teams for evaluation and improvement in the future. Positive feedback like this is very important to continue to maintain our comfort and quality of service. We look forward to welcoming you back again for an even better experience at Sahid Jaya Lippo Cikarang 😊 Best regards, Management – Sahid Jaya Lippo Cikarang
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m***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
okay, it's just a bit annoying, there are the sounds of mice and mosquitoes
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1 people find it helpful
Accommodation's Reply
03 Oct 2025
Dear Mrs./Mr. M*A. Thank you for your review and feedback. 🙏. We apologize for the inconvenience you experienced regarding the sound of rats and mosquitoes. This has been taken seriously by us, and the team will immediately take action to prevent a recurrence. We greatly appreciate your feedback as motivation to continuously improve the quality of service and guest comfort. We hope to welcome you back with a better experience in the future. Sincerely, Hotel Sahid Jaya Lippo Cikarang
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Antonio M. O.
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Staycation
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10.0
/10
Reviewed 10 week(s) ago
It was a very memorable stay at this hotel. Hopefully I will have the fortune to stay here again.
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Accommodation's Reply
19 Sep 2025
Dear Mr. Antonio M. O. Thank you very much for your review 🙏. We are very happy to hear that your stay was very memorable. We hope you can staycation with us again at Sahid Jaya Lippo Cikarang on your next occasion 😊. Warm regards, Management – Sahid Jaya Lippo Cikarang
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A***a
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Staycation
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8.4
/10
Reviewed 12 week(s) ago
Facilities are ok, non-smoking room but smells of cigarettes so it needs to be cleaned with adequate tools. Food needs to be improved in terms of taste and order (we ordered breakfast outside the room package, it should have been made a new one instead of taking what was left from the Breakfast Restaurant. Thank you 🙏🙏
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Accommodation's Reply
11 Sep 2025
Dear Mr./Ms. A*a, Thank you for taking the time to share your experience with us 🙏. We apologize for the inconvenience related to the cigarette smell in the non-smoking room and the food quality that did not meet your expectations. This is certainly not the standard of service we want to provide. We have forwarded your feedback to the Housekeeping team to ensure optimal handling of non-smoking rooms, as well as to the F&B team so that every guest order—especially breakfast outside the package—can be served with the best quality and fresh. We greatly appreciate this feedback as a basis for improvement, and look forward to welcoming you back with a better experience on your next visit. Sincerely, Management – Sahid Jaya Lippo Cikarang
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The hotel is beautiful, clean, and the staff are very friendly and helpful. Affordable, comfortable, and simply the best. I'll definitely be back.
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1 people find it helpful
Accommodation's Reply
19 Sep 2025
Dear Mr./Mrs. R*a. Thank you very much for your positive review 🙏. We are very happy that you felt comfortable with the cleanliness of the hotel, the friendly service from the staff, and the affordable price. We look forward to welcoming you back to Sahid Jaya Lippo Cikarang 😊. Warm regards, Management – Sahid Jaya Lippo Cikarang
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Maisukri
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8.2
/10
Reviewed 13 week(s) ago
Overall a good hotel... Recommended
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1 people find it helpful
Accommodation's Reply
03 Sep 2025
Dear Mr./Ms. Maisukri, Thank you very much for your positive review and recommendation 🙏. We are pleased to know that you were satisfied with your stay at Sahid Jaya Lippo Cikarang. We hope to welcome you back again in the future. Sincerely, Management – Sahid Jaya Lippo Cikarang
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Hendi Z. F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
The hotel is strategically located. It's just a short walk to Lippo Cikarang Mall. Unfortunately, the pool was under maintenance when we were there, so we couldn't swim. However, the room was comfortable and spacious, plus there was a bathtub so the kids could soak in it instead. Thank you.
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2 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Mr./Mrs. Hendi Z. F, Thank you very much for your review and for taking the time to share your experience with us 🙏. We are pleased to know that you and your family felt comfortable with the spacious room and the bathtub facilities that were still accessible for the children. We apologize for any inconvenience as the swimming pool was under maintenance during your visit. We are doing this to maintain the quality and comfort of our guests in the future. We hope that on your next visit the swimming pool facilities will be ready to use again. We look forward to welcoming you back to Sahid Jaya Lippo Cikarang. Warm regards. Management
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.7
/10
Reviewed 14 week(s) ago
I booked this hotel for staycation with my family. The room is spacious, but it's old.. I don't feel comfortable staying. The bathroom is not clean as i expected from a 5 star hotel. I was surprised the hotel didnt provide the slippers as part of the amenities, so if you want to use slippers then you need to request it. I booked 2 rooms for me and my family, and the other rooms also has the same issues. We decided to check out early in the morning... oh but the hotel allow to extend it until 14:00 with additional IDR 100,000 each room.
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Accommodation's Reply
01 Sep 2025
Dear A***a Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize that your recent stay did not meet your expectations, especially regarding the cleanliness of the bathroom, the room condition, and the amenities provided. Your comfort is our priority, and we regret that we fell short during your visit. Please rest assured that your comments have been shared with our team for immediate follow-up and improvement, as we continuously strive to provide the best experience for all our guests. We truly appreciate your feedback, as it helps us to improve. We hope to have another opportunity in the future to welcome you back and provide you with a much better experience. Warm regards, Management – Sahid Jaya Lippo Cikarang
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 14 week(s) ago
I booked this hotel for staycation with my family. The room is spacious, but it's old.. I don't feel comfortable staying. The bathroom is not clean as i expected from a 5 star hotel. I was surprised the hotel didnt provide the slippers as part of the amenities, so if you want to use slippers then you need to request it. I booked 2 rooms for me and my family, and the other rooms also has the same issues. We decided to check out early in the morning... oh but the hotel allow to extend it until 14:00 with additional IDR 100,000 each room.
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Accommodation's Reply
03 Sep 2025
Dear Mr/Mrs A***a Thank you for taking the time to share your feedback with us. We sincerely apologize that your recent stay did not meet your expectations, especially regarding the cleanliness of the bathroom, the room condition, and the amenities provided. Your comfort is our priority, and we regret that we fell short during your visit. Please rest assured that your comments have been shared with our team for immediate follow-up and improvement, as we continuously strive to provide the best experience for all our guests. We truly appreciate your feedback, as it helps us to improve. We hope to have another opportunity in the future to welcome you back and provide you with a much better experience. Warm regards, Management – Sahid Jaya Lippo Cikarang
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