Overall Ratings & Reviews Kartika Sriwijaya Hotel

The hotel staff is very friendly and the hotel is nice.

The best thing I got was the friendly staff service, the rest was not, like the room was very dirty, the bathroom was also dirty, the bed was shabby, the sheets looked like they hadn't been changed, the broken mattress hadn't been repaired, but I'm sorry I forgot to take a photo, this is my honest review. I hope it will be improved in the future.

The room on the 1st floor was less comfortable because it smelled musty and damp even though the AC was on, the bed made a creaking sound / one of the bed legs was stuck, the sheets and pillows smelled bad, etc.

It was very satisfying to stay at this hotel.

The location is very strategic and can be reached on foot, the hotel atmosphere is also clean.

Friendly staff, comfortable atmosphere, close to town

I have stayed here 5 times, I like it, in the city center, close to everywhere, friendly staff, basically Graha Kartika is the best

Hotel staff is good in service

was hoping to stay here but was thrown to another hotel without prior confirmation. thanks for giving false hope 😎

Worth it for the price, comfortable and close to the city center

Second stay here for work, for a night. Chosen because its location, near speed boat dock to Baung. Stored my baggage in their office in the morning, went to Baung, and had a late check in. Superb service from Miss Riska, a pretty receptionist. Pick room without breakfast. Hot shower, AC, and TV worked normally. Drinking water available from an outside dispenser. Only a refrigerator is not working, just take it out from the room, please. Fresh and clean bed sheet and a towel already prepared during entering room. Nothing asked for more from a room that kind of rate. A repeat order next time here? Sure!

The customer service is friendly, our room was upgraded to an executive room at no additional cost. For other things according to the price. Thank you! God bless 🙏🏼

The bathroom smells steamy and the sheets on the bed look like they haven't been washed, the water heater is starting to not work properly, you have to wait a few minutes for hot water to come out and the housekeeping service is very slow, you are only asked to bring a doormat

suitable for those looking for a strategic location, otherwise please accept it patiently, old building, the room feels dark and damp, poorly maintained and not clean, the bathroom toilet area is also 11 12, you can get a clogged sink like when we stayed. this hotel is the best choice when compared to worse hotels 😰

Awesome, the service is good

Will come back again, it's really worth it, you won't regret it 🤏

The check-in process was very easy. The hotel smells and is clean, the lobby is very comfortable, the receptionists are friendly and polite. Next time I go to Palembang, I will definitely come back here.

friendly staff, also the hotel is close to tourist attractions and food so it is easy to access roads and food. easier

Strategic location, attractive price, good facilities. Recommended hotel in Palembang.

It's funny, staying here is expensive, 400 thousand rupiahs but there is no Aqua placed in the room..there are gallons placed outside for that many rooms on the 3rd floor..then I stayed here, the AC was broken and the decision to move rooms or something took a long time..the reason was the room was full, I couldn't change to a room with good AC that could be used...when my husband got angry first, he was told to move to a room with good AC..it seems like you don't have to get angry first before there is an empty room..