G***z
8.2
/10
Reviewed 2 day(s) ago
A hotel in the city center, close to everything. Close to Coffee Street.
See original
Find this review helpful?
HARRIS Hotel Pontianak
Explore HARRIS Hotel Pontianak
Overall Ratings & Reviews HARRIS Hotel Pontianak
Traveloka (4,681)
Other sources (17)
8.5
Very Good
From 4,681 reviews
Provided by travellers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.2
Location
8.8
Service and Facilites
8.4
People often mention about HARRIS Hotel Pontianak
All
Bedroom (86)
Distance to City Center (78)
Staff Friendliness (75)
Ambiance (70)
Surroundings (67)
Accessibility (67)
Bathroom (67)
Room Space (63)
Hotel Area (58)
Family Friendly (50)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveller Reviews HARRIS Hotel Pontianak
Number of reviews per page
20
40
Customer reviews
Verified Traveler
Leisure
10.0
/10
Reviewed 3 day(s) ago
The hotel staff is very friendly, the hotel facilities and cleanliness are very satisfying, great.
See original
Find this review helpful?
D***a
Leisure
10.0
/10
Reviewed 4 day(s) ago
Be comfortable and close to the coffee shop.
See original
Find this review helpful?
a***s
10.0
/10
Reviewed 6 day(s) ago
The room is clean, really great.
See original
Find this review helpful?
A***i
8.8
/10
Reviewed 7 day(s) ago
We should maintain cleanliness, especially in the bathroom area. The same applies under the bed.
See original
Find this review helpful?
Verified Traveler
Staycation
9.4
/10
Reviewed 1 week(s) ago
So far so good. Strategic location, easy to get around. Of course, there's a pool, so you can swim 👌
See original
Find this review helpful?
M***a
Staycation
9.4
/10
Reviewed 2 week(s) ago
My two-night stay here was incredibly comfortable. It felt like home, so comfy. It was also fun to swim at night. The room was clean, the bathroom was clean. All the amenities were great. We also got a welcome drink. It was top notch.
See original
Find this review helpful?
G***z
Business
8.2
/10
Reviewed 2 week(s) ago
The hotel is nice... the atmosphere is lively at night.
See original
1 people find it helpful
Accommodation's Reply
01 Jun 2026
Dear Valued Guest, Thank you for your five-star review of Harris Pontianak Hotel. We are delighted to hear that you enjoyed the comfort of our hotel and the vibrant nightlife surrounding it. This positive review motivates our entire team to continue striving to provide the best possible experience for all our guests. We look forward to welcoming you back again in the future. Sincerely, Harris. Thank you, Vincent Gunawan, General Manager
See original
N***a
10.0
/10
Reviewed 4 week(s) ago
Friendly hotel staff, clean hotel, strategic hotel
See original
Find this review helpful?
Accommodation's Reply
01 Jun 2026
Dear Valued Guest, Thank you for your five-star review of Harris Pontianak Hotel. We are delighted to hear that you were pleased with the friendliness of our staff, the cleanliness of the hotel, and the excellent location. This positive review encourages our entire team to strive to provide the best service and experience for all our guests. We hope to welcome you back again in the future. Sincerely, Harris. Thank you, Vincent Gunawan, General Manager
See original
F***a
10.0
/10
Reviewed 5 week(s) ago
The room is very comfortable and clean.
See original
Find this review helpful?
Accommodation's Reply
01 Jun 2026
Dear Valued Guest, Thank you for your five-star review of Harris Pontianak Hotel. We are delighted to hear that you were comfortable and impressed with the cleanliness of your room during your stay with us. This positive review encourages our entire team to continue striving to provide the best service and experience for all our guests. We look forward to welcoming you back on your next stay. Sincerely, Harris Vincent Gunawan, General Manager
See original
Verified Traveler
10.0
/10
Reviewed 5 week(s) ago
So far, the hotel has been great, starting with the security downstairs who helped carry our bags and suitcases, even though I arrived at around 3 a.m. The room was fine, with cool air conditioning, and all the amenities. Breakfast was also varied, but it was a shame I didn't find any Pontianak specialties.
See original
Find this review helpful?
Accommodation's Reply
01 Jun 2026
Dear Valued Guest, Thank you for your review and rating of Harris Pontianak Hotel. We are delighted to hear that you were satisfied with your stay, especially the assistance from our security team upon your arrival in the morning, the comfort of your room, the cool air conditioning, and the complete amenities in your room. We are also pleased that you enjoyed the varied breakfast menu we prepared. Thank you for your valuable suggestion to add local Pontianak dishes to our breakfast menu. We will forward your feedback to our chef team for consideration and further development. We hope to welcome you back on your next stay for an even better experience. Sincerely, Harris. Thank you, Vincent Gunawan, General Manager
See original
Djoni
Leisure
8.1
/10
Reviewed 7 week(s) ago
Everything is good, and it's in the city center, walking distance to many culinary spots. However, the shower head needs replacing/repairing; it doesn't feel like a good shower, the water leaks, and the water holes are full of dirt. The pool water is dirty.
See original
Find this review helpful?
G***z
8.2
/10
Reviewed 7 week(s) ago
Star hotel in the city center.
See original
Find this review helpful?
L***i
8.8
/10
Reviewed 8 week(s) ago
The room was really nice, the bed and bathroom at that time had a direct view of the city, it was really nice
See original
Find this review helpful?
W***n
Staycation
6.4
/10
Reviewed 8 week(s) ago
Bad experience in parking, car was scratched in the hotel parking lot while staying at the Harris Hotel Pontianak.
See original
Find this review helpful?
G***h
Business
8.4
/10
Reviewed 8 week(s) ago
The room is hot, the air conditioner doesn't work properly
Find this review helpful?
Verified Traveler
Business
10.0
/10
Reviewed 9 week(s) ago
The water in the bathroom was very low, making showering uncomfortable. Harris is a 4-star hotel, so there shouldn't be any water issues.
See original
Find this review helpful?
Verified Traveler
10.0
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly and pleasant
See original
Find this review helpful?
N***s
Business
5.6
/10
Reviewed 9 week(s) ago
Bed is dirty, was getting blisters from what I presume to be bitten by bed bugs. Very not worth it for the price
Find this review helpful?
LA
Lucy A. T.
10.0
/10
Reviewed 10 week(s) ago
overall good
See original
Find this review helpful?
Number of reviews per page
20
40
About Traveloka
Copyright © 2026 Traveloka. All rights reserved