New Ayuda Puncak Hotel

Explore New Ayuda Puncak Hotel
8.3
Very Good
From 2,033 reviews
Provided by travellers on
Cleanliness

8.0

Room Comfort

8.2

Meal

8.1

Location

8.6

Service and Facilites

8.3

People often mention about New Ayuda Puncak Hotel
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Ambiance (55)
Staff Friendliness (54)
Room Space (50)
Bedroom (50)
Accessibility (49)
Family Friendly (40)
Bathroom (40)
Hotel Area (38)
Check-in/out Time (36)
Surroundings (35)
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Traveller Reviews New Ayuda Puncak Hotel

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40
Customer reviews
w***a
icon-Leisure
Leisure
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9.6
/10
Reviewed 3 day(s) ago
Our reservation didn't include breakfast, but when we wanted breakfast, we paid the stated price. At the front desk, I asked if the fried rice could be ordered non-spicy, and they said yes, just ask the chef. However, when I asked for non-spicy fried rice, I was immediately retorted, "You can't order non-spicy fried rice." Please improve the communication between the front desk and the chef, as it's out of sync.
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Muhamad R. F.
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8.5
/10
Reviewed 4 day(s) ago
The sheets smelled good, and there was hot water, though I had to wait a few minutes for it to come out, but the water was small. The small pool was too small for a hotel of its size, and it was used by many people.
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Verified Traveler
icon-Staycation
Staycation
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10.0
/10
Reviewed 2 week(s) ago
The hotel is very comfortable, come again next time.
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1 people find it helpful
D***k
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The room is okay.. close to the main road.. basically it's good.. the swimming pool needs more attention..
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Laili
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Staycation
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10.0
/10
Reviewed 4 week(s) ago
It was a pleasure to stay at this hotel.
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2 people find it helpful
Arifah
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Friendly service, and a reasonably priced breakfast with a wide selection. The hotel is spacious. However, the standard rooms offer a change of bed. I booked a double bed but got twin beds, which weren't very comfortable.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Anyway, I was satisfied staying here.
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revo b.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
This hotel exceeded expectations: beautiful, clean, with fast service, friendly staff who readily offered and introduced the various amenities. The price was affordable, but guests were treated like royalty.
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1 people find it helpful
ari p.
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9.7
/10
Reviewed 6 week(s) ago
On the side of the road, the main road of Jalan Raya Bogor.
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1 people find it helpful
a***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Everything is fine, maybe the mattress is a bit lacking, it makes a sound like it's been around for a long time.
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1 people find it helpful
Zizah D.
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10.0
/10
Reviewed 7 week(s) ago
Clean, fragrant, friendly service. Welcomed warmly.
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S***l
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Leisure
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9.4
/10
Reviewed 7 week(s) ago
The hotel staff was friendly, the rooms were clean and beautiful—it was absolutely the best for the price. It was a bit of a struggle to find the location, as the map pointed me to a mosque, but it was all worth it upon check-in. Next year, if I go on holiday to Puncak, I'll definitely stay here again.
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1 people find it helpful
E***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.1
/10
Reviewed 9 week(s) ago
This hotel doesn't have an elevator. Those who get a room on the third or second floor will be very tired because the stairs are high. Room 308 has a noisy bed, like it's about to crumple, uncomfortable to sleep in, and very noisy. The shower water is very low. The swimming pool is small. Before I booked this hotel, I read good reviews, but it turns out that if you get a room on the upper floors, you'll definitely be tired.
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1 people find it helpful
p***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
The hotel is good for the price.
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R***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
The staff is friendly, the balcony view is nice.
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1 people find it helpful
Dewi S.
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Staycation
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10.0
/10
Reviewed 10 week(s) ago
Comfortable and delicious food, pocket-friendly prices, and you get free food.
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1 people find it helpful
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So Fang F.
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Leisure
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10.0
/10
Reviewed 10 week(s) ago
Roadside location. The breakfast options are delicious. The rooms are quite clean and comfortable.
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So Fang F.
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Leisure
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8.0
/10
Reviewed 10 week(s) ago
The hotel is clean and comfortable. The breakfast is delicious.
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1 people find it helpful
H***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The hotel staff was friendly and helpful during the check-in process.
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t***k
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9.7
/10
Reviewed 11 week(s) ago
Awesome, delicious breakfast, lots of menu.
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