The hotel staff was very friendly and helpful during check-in and check-out 👍🏻

The hotel is comfortable, the staff is friendly. I'm a regular here, it's great!

Friendly staff and good service.

The staff was friendly and informative. The room was spacious. However, the AC leaked and wasn't cold enough.

When I entered, there were a lot of mosquitoes, the stuffy room smelled a bit, the AC wasn't cold, the hot water worked but the water was small, so I used cold water.

The room is tidy, the staff are all friendly.

The room is clean but there are a lot of mosquitoes. The AC is not cold so I can't sleep, it's hot. The AC in my house is still completely cold. It's a shame, I wanted to refresh but I didn't enjoy it.

Very good, only there are a lot of mosquitoes.

I chose to stay at this hotel because it's very close to the Bogor Botanical Gardens and Sempur Field, plus it's the most affordable. I booked an Economy Room, but upon check-in, it turned out to be in a different building from the main hotel, about two buildings away. From the outside, it's not obvious that it's a hotel building because it's an old house, without a sign, poorly maintained, and gives a gloomy and somewhat spooky feel. The room is also quite far from the parking lot, through a hallway that looks more like a hospital hallway. Fortunately, the staff was quite friendly and helpful. The room was clean enough, but the lighting was a bit dim. The tap water was sufficient, although not very strong. If you're just looking for a break, the very affordable room is fine, but it's better to choose a Standard or Superior Room in the main hotel building, which is more crowded and bright.

The hotel staff is friendly and okay.

Nice staff, clean rooms, nice environment, just a bit far if you're looking for food for dinner.

It's pretty good, but the rooms are leaking, maybe they could be improved more, especially the bathroom.

The staff is friendly, and the location is quite strategic. Unfortunately, the hotel's cleanliness is very poor; yesterday the sheets smelled absolutely disgusting. The room lighting is also very poor, dim.

I was a bit disappointed because we were given a room in the old building, and the old building was very uncomfortable, especially for me with a small child. Eventually, we asked to move, and thankfully, we were able to. Honestly, I didn't know there were two buildings because I thought there was only one.

Not as expected. The hotel wasn't the one pictured, but rather a hotel under renovation. It was a bit scary if you continued into the night.

The hotel is very comfortable, the staff are friendly

The receptionist was friendly, but they didn't ask for water refills, unlike in building 2. Even though there were still some, usually when the man left his room, he would immediately ask.

I arrived almost midnight, staying from Saturday to Sunday. At first, I didn't realize I was booking an economy room, because a few months ago I had booked here for the same price and got a standard room. It turned out the building was separate from the main hotel, about 30 meters away. I thought it was okay, since it was still in the same hotel. I was escorted by security and a room boy. When I arrived, the room boy explained that the AC in his room wasn't working. I asked if there were any other rooms, and he said they were all full that night. I objected to being given a hot room without AC, even though the room was quite large. The room boy said he was surprised that I was given that room, even though he had already asked the receptionist in the reception area. But he said, "Let me see it first, maybe I'll like it," he said. I did see them talking quietly before taking me to my room. They thought I was overbooked, even though I had booked earlier in the week. Finally, I was advised to complain to the receptionist again. I was escorted by security and a room boy again. When I finally complained to the receptionist, he said all the rooms were full. If you want to upgrade your room but there is an additional fee. Well, I was obviously annoyed, I refused, I asked for another solution. They said they would give me a portable AC. Then I said I wanted to check my booking again. Suddenly I was given a room upgrade policy, and was given a standard room. Thank you, I appreciate this. Finally got a room that functions normally, the AC is cold. This is my second time staying here. The first was in December last year. And that time I also got a room with a problematic AC. I already wrote a review at that time. Overall, please pay attention to this matter for Ayuda Hotel so they can improve their service. I like staying here because the location is very easy to reach, in the city center, and for morning exercise it is very close, just cross the road to Taman Sempur. This is a plus. The only concern is further improvements to the above so that customers will be more loyal in the future. Congratulations.

Good.. The staff were very helpful in cleaning the room because we arrived too late so it was cleaned again.

The building is still being renovated, the room is okay, but the AC won't work. The bathroom is clean, but the hole is open and uncovered, and there are blood stains on the pillows. The location is on a main road that is noisy until late at night.