Hyper Inn - Paskal Hypersquare

Explore Hyper Inn - Paskal Hypersquare
8.1
Very Good
From 1,306 reviews
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Cleanliness

7.8

Room Comfort

7.8

Meal

7.9

Location

8.5

Service and Facilites

8.1

People often mention about Hyper Inn - Paskal Hypersquare
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Staff Friendliness (61)
Surroundings (56)
Bedroom (54)
Room Space (49)
Accessibility (48)
Distance to City Center (47)
Ambiance (47)
Bathroom (44)
Hotel Area (43)
Wifi (37)
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Traveller Reviews Hyper Inn - Paskal Hypersquare

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Customer reviews
J***a
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10.0
/10
Reviewed 3 week(s) ago
It is very suitable if you want to travel to Bandung.
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Accommodation's Reply
01 Oct 2026
Thank you so much for your positive review and recommendation of Hyper Inn! We are delighted to know that our hotel was the perfect choice for your trip to Bandung. Located in the 23 Pascal area, we are committed to providing an excellent location, convenient transportation, and the best possible comfort for all tourists and business travelers visiting this city. Thank you for trusting us with your stay. The entire Hyper Inn team looks forward to welcoming you back on your next visit to Bandung! Sincerely, The Hyper Inn Management
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E***a
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Leisure
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9.4
/10
Reviewed 3 week(s) ago
Close to all the hype on Easter 23
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Accommodation's Reply
01 Oct 2026
Thank you so much for your positive review of Hyper Inn! We are delighted that you enjoyed our hotel's location in the heart of 23 Paskal. Being close to many popular restaurants, shops, and entertainment venues in the area is a great advantage we offer for the convenience and enjoyment of all our guests. Thank you for sharing this wonderful experience. The entire Hyper Inn team looks forward to welcoming you back for more fun on your next visit! Sincerely, The Hyper Inn Management
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Ilma F.
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Leisure
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8.9
/10
Reviewed 4 week(s) ago
The staff was friendly, the room was spacious, and the breakfast was delicious. The hotel is very close to 23 Paskal. However, the cleanliness was very poor. There were cockroaches in the bathroom, and my room was very noisy because it was behind the train tracks. I couldn't sleep.
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Accommodation's Reply
01 Oct 2026
Thank you so much for staying at Hyper Inn and for taking the time to write such a detailed review. We are delighted to hear that you were impressed with our friendly staff, spacious rooms, delicious breakfast, and convenient location near 23 Paskal. However, we apologize for the inconvenience you experienced regarding the bathroom cleanliness issue and the noise from the train tracks behind the hotel that disturbed your rest. We have forwarded your complaint about the cleanliness to our housekeeping and pest control teams to take thorough action to prevent this from happening again. As for the train track noise, for your next stay, you can request a room facing inward (not facing the train tracks) from our receptionist during check-in, and we will provide that type of room until availability. We sincerely hope you will give us another opportunity in the future to provide you with an even better and more comfortable stay. We wish you and your family good health. Sincerely, The Hyper Inn Management
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Ratna M. T.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 4 week(s) ago
I was given a smoking room. When I complained, instead of being immediately upgraded, they sprayed the room with air freshener, but nothing changed. After re-complaining, the upgrade was made. The sound of passing trains was very loud and distracting. Parking was difficult because it's in a mall complex.
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Accommodation's Reply
01 Oct 2026
We are deeply sorry for the disappointing and unpleasant experience you had during your stay at Hyper Inn. We are especially regretful about our team's negligence in providing you with a smoking room, as well as our staff's initial response which seemed to be merely delaying the process by only spraying air freshener. This certainly does not reflect the professional standards of service we uphold. We have seriously evaluated and issued warnings to our operations and front desk teams so that in the future, guest complaints will be handled quickly, accurately, and with solutions that do not require repeated complaints from guests. We also apologize for the inconvenience caused by the train noise and parking limitations in the shopping center area. This is a serious concern for our management in reviewing room comfort. For your future stays, you can request a room that does not face the train tracks from our staff, and our team will be happy to assist you in finding the most easily accessible parking. Thank you so much for this constructive and helpful feedback. We sincerely hope you will give us another opportunity in the future to demonstrate even better quality of our service. We wish you good health. Sincerely, Hyper Inn Management
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SARJI
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The rooms and surroundings are clean and friendly. Unfortunately, the trains are a bit noisy.
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Accommodation's Reply
01 Oct 2026
Thank you so much for choosing Hyper Inn and for taking the time to share your experience with us. We are delighted to hear that you were satisfied with the cleanliness of the room, the hotel environment, and the friendly service from all the staff. Your comfort is our top priority. On the other hand, we apologize for any inconvenience caused by the noise from the passing train. Due to our hotel's central location, the train tracks are quite close to the back of the hotel. For your next stay, please feel free to inform our reception staff during check-in that you would like a room facing the opposite side (not facing the train tracks), and we will accommodate you if available. Thank you for your valuable feedback. The entire Hyper Inn team hopes to welcome you back again with even greater comfort! Sincerely, Hyper Inn Management
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D***n
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10.0
/10
Reviewed 7 week(s) ago
I feel at home there, it's very close to Paskal 23. Thank you.
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Accommodation's Reply
01 Sep 2026
Dear Valued Guest, Thank you so much for your review and feedback! 😊 We are delighted that you enjoyed your stay at HyperInn Bandung ❤️ Our location near Pascal 23 is one of our advantages, allowing you easy access to various restaurants, shops, and entertainment venues on foot. Thank you for choosing HyperInn, and we hope to welcome you back to Bandung again! 🥰🙏 Sincerely, The Management, HyperInn Bandung
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
My favorite hotel in Bandung. Always Hyper Inn 😍
1 people find it helpful
Accommodation's Reply
01 Sep 2026
Dear Bapak/Ibu, Thank you so much for making Hyper Inn Hotel Bandung your favorite hotel in Bandung! 😍❤️ It truly means a lot to us to know that you always choose Hyper Inn whenever you visit Bandung. Your continued trust and support are our biggest motivation to keep providing the best service and a comfortable stay for every guest. We can’t wait to welcome you back again soon. Always happy to have you with us at Hyper Inn! 🥰✨ Warm regards, Management Hyper Inn Hotel Bandung
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
Best view for breakfast, great.
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Accommodation's Reply
01 Sep 2026
Dear Valued Customer, Thank you so much for your positive review! 😊 We are delighted that you enjoyed the breakfast and the beautiful view from the rooftop of Hyper Inn Bandung 🌆🍽️ We are very pleased that this experience was memorable and made your breakfast even more enjoyable. We hope to welcome you back again on your next visit to Bandung. See you soon at Hyper Inn Bandung! 🙏😊 Sincerely, The Management Team, Hyper Inn Bandung
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w***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
This hotel is okay, worth a try. It's close to the center of the city and is very busy.
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Accommodation's Reply
01 Sep 2026
Dear Valued Guest, Thank you very much for your review and feedback! 😊 We are very pleased that you found our hotel enjoyable and appreciated the location of Hyper Inn Bandung, which is close to the city center and many restaurants and entertainment venues. We hope you had a memorable stay and we look forward to welcoming you back on your next visit to Bandung. See you again at Hyper Inn Bandung! 🙏😊 Sincerely, The Management Team, Hyper Inn Bandung
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T***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The hotel is located within the Paskal Hypersquare area. There are plenty of halal and non-halal dining options, both in the food market, shophouses, and inside the mall. The only restaurant missing is Padang restaurants. Parking is a bit tricky on weekends, but even if you find a spot a little further from the hotel, it's still safe. Paying for parking with the hotel's parking voucher can take about 5 minutes; just schedule it for check-out time.
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1 people find it helpful
Accommodation's Reply
01 Sep 2026
Dear Valued Guest, Thank you so much for your detailed review of Hyper Inn Bandung. 😊 We are delighted that you enjoyed our excellent location within Pascal Hyper Square shopping mall and the wide variety of restaurants both inside and outside the mall. We hope this diverse range of options made your stay in Bandung even more enjoyable. We apologize for any inconvenience caused by parking congestion, especially on weekends. We understand that finding parking can be time-consuming during peak hours. We appreciate your valuable feedback regarding the parking ticket issue. Your suggestions are invaluable in continuously improving our services and providing you with a more comfortable stay. Furthermore, we are pleased to know that your vehicle was safely stored during your stay. Thank you for choosing Hyper Inn Bandung. We hope to welcome you back to Bandung again. 😊🙏 The Hyper Inn Bandung Management Team
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
The hotel's location is very strategic, inside the Paskal 23 shopping area. There are many culinary spots. The only downside is the car parking, you have to drive around looking for an empty parking lot. The staff is friendly. On the 8th floor there is a rooftop, the iced coffee is delicious. Enjoy coffee while viewing the city of Bandung from above. Next time I go to Bandung, I will stay here again.
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Accommodation's Reply
01 Sep 2026
Dear Valued Guest, Thank you so much for this detailed and positive review! 😊 We are delighted that you enjoyed the excellent location of Hyper Inn Bandung, close to Pascal 23 and a variety of restaurants in the surrounding area. We are also very pleased that you appreciated the friendliness of our staff and enjoyed the atmosphere on the 8th floor rooftop, especially the iced coffee served with a view of Bandung city. ☕🌆 Regarding the parking issue, we apologize for the inconvenience you experienced. We understand that finding a available parking space may not be easy, and we will take this feedback into consideration to improve guest convenience in the future. We are very pleased that you plan to stay with us again when visiting Bandung. We hope to welcome you back to Hyper Inn Bandung and wish you an even more comfortable and enjoyable next visit! 🙏😊 Sincerely, The Management Team, Hyper Inn Bandung
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m***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Comfortable, delicious breakfast. Just a short walk to the mall.
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Accommodation's Reply
01 Sep 2026
Dear Valued Customer, Thank you so much for your positive review! 😊 We are delighted that you felt comfortable during your stay at HyperInn Bandung and enjoyed our breakfast. Our excellent location near shopping malls is one of our advantages; you can easily walk to the malls. We appreciate your trust and hope to welcome you back to HyperInn Bandung again for an even more memorable stay. 🙏 Sincerely, The Management Team, HyperInn Bandung
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r***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 10 week(s) ago
Noisy, but across from the mall. Strategic access.
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Accommodation's Reply
01 Sep 2026
Dear Valued Guest, Thank you very much for your review and for taking the time to share your experience staying at HyperInn Bandung 😊 We are delighted to hear that you enjoyed our hotel's excellent location, directly opposite Pascal 23 Shopping Mall, making it convenient for shopping and enjoying the various amenities around the hotel. We apologize if you experienced any noise or disturbances related to the hotel's surroundings during your stay. The comfort and peace of mind of all our guests is our top priority, and your feedback will be used by our team to improve the quality of our services. We hope to welcome you back on your next stay and provide you with an even more comfortable and memorable experience 🙏 Sincerely, The Management Team, HyperInn Bandung
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V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 11 week(s) ago
The hotel is very close to Paskal 23 Mall, just across the street. The room was quite spacious, the bathroom was clean, and it was comfortable enough, but it wasn't soundproof. At 10 PM, a group of women came out of nowhere and started screaming in front of our room until 12 AM, knocking on our room because they were in the wrong room. The next morning, they were screaming again at 5 AM. That same night, we reported it to the receptionist, but we didn't know if they would reprimand us, so we had to confront the group ourselves. Breakfast was on the rooftop, and the food was delicious.
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Accommodation's Reply
01 Sep 2026
Dear Valued Guest, Thank you very much for taking the time to write a review and share your experience staying at Hyper Inn Bandung 😊 We are delighted to hear that you enjoyed our hotel's excellent location, close to Pascal 23 Shopping Mall, and that you felt comfortable with the spacious rooms, clean bathrooms, and the diverse selection of breakfast options on the rooftop. However, we apologize for the inconvenience you experienced due to the noise and disturbance from another group of guests, which disrupted your rest until morning. Furthermore, you informed the reception staff about this, but it was necessary to personally address the group. We understand that this was quite disruptive and not the experience we expect from our guests. Your feedback is very important to us. We will reassess our handling of reports regarding guest disturbances and improve our team's ability to resolve similar complaints more quickly and efficiently. Thank you for your feedback, which is crucial for improving our services. We sincerely hope to welcome you back to Hyper Inn Bandung and provide you with an even more comfortable and memorable stay 🙏 Sincerely, The Management Team, Hyper Inn Bandung
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A***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Very nice view on the rooftop of hyper inn hotel
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1 people find it helpful
Accommodation's Reply
01 Aug 2026
Thank you so much for your review and compliments 😊 We are delighted to hear that you enjoyed the beautiful views from the Hyper Inn's rooftop. We hope that the atmosphere and experience we provided were one of the most memorable moments during your stay. We look forward to welcoming you back to the Hyper Inn again for another memorable, or perhaps even better, stay! See you soon!
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Very nice, every time I go to Bandung, the hotel is definitely the Hyper Inn Dunk Hotel🤩😍👌👌
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Accommodation's Reply
01 Aug 2026
Thank you so much for your wonderful review! 🤩✨ We are delighted and honored that you choose us every time you visit Bandung. Your trust and support motivate us to continue providing the best service. We hope to welcome you back to Hyper Inn again. We hope that every visit you make is a comfortable and memorable one. See you soon! 🥰🏨
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J***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 14 week(s) ago
Our main goal at the hotel was to rest, but it turned out there were train tracks behind it, and the room wasn't soundproof, so we had trouble sleeping all night.
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1 people find it helpful
Accommodation's Reply
01 Aug 2026
Thank you for taking the time to share your experience. We apologize for any inconvenience caused by the nearby train noise, which may have disturbed your rest. We understand that a good night's sleep is important for your stay. Your feedback is valuable to us and will be used as a basis for our evaluations to improve guest comfort in the future. For your next stay, please contact our front desk team so we can recommend a quieter room, subject to availability. We look forward to welcoming you back to HyperInn and providing you with an even more comfortable stay.
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Verified Traveler
icon-origin-TRAVELOKA
8.4
/10
Reviewed 15 week(s) ago
It turns out that next to the train station, it's noisy.
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Accommodation's Reply
01 Aug 2026
Thank you for sharing your review. We apologize if the train noise around the hotel disturbed your stay. Due to our location near a train station, train noise can be heard at certain times. Your feedback is invaluable and will be taken into consideration for our ongoing efforts to improve guest comfort. We hope to welcome you back to HyperInn and provide you with an even better experience on your next visit.
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F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 17 week(s) ago
Pros: - Delicious breakfast on the rooftop - Close to malls and shopping centers Cons: - No hairdryer - No refrigerator - Parking at Paskal is very difficult on weekends - Close to the station, passing trains can be noisy
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Accommodation's Reply
30 Jun 2026
Thank you for taking the time to write such a detailed review. We are delighted that you enjoyed the rooftop breakfast and the hotel's convenient location near the shopping center. Thank you for your feedback. For your convenience, we have hair dryers available upon request; please contact reception at extension 0 to borrow one. For your needs regarding food and beverage storage, our staff are happy to assist you in storing them in the restaurant's refrigerator. Regarding parking and train noise, we understand that these may affect your comfort during your stay, and we will continue to strive to provide the best service to all our guests. We hope to welcome you back to Hyper Inn Bandung again.
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G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 18 week(s) ago
The spring bed is no longer usable because the springs have deflated! There are drips from the AC drain, and water seeps in through the gaps in the windows when it rains.
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1 people find it helpful
Accommodation's Reply
30 Jun 2026
Thank you for taking the time to provide feedback. We apologize for the inconvenience you experienced regarding the condition of the bed springs, air conditioning, and water leakage during rain. Your feedback is very important to us, and we have forwarded it to the relevant team for immediate investigation and repair. We hope to provide you with a better stay experience on your next visit. Thank you for your interest and understanding.
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