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Overall Ratings & Reviews Sentra Boutique

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Traveloka (240)

7.8

Pleasant

From 240 reviews

Provided by travellers on

Cleanliness

7.5

Room Comfort

7.6

Meal

7.7

Location

8.0

Service and Facilites

7.7

People often mention about Sentra Boutique

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Distance to City Center (2)

Accessibility (2)

Surroundings (1)

Room Space (1)

Soundproof (1)

Bedroom (1)

Bathroom (1)

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Traveller Reviews Sentra Boutique

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Customer reviews

N***y

8.8

/10

Reviewed 48 week(s) ago

The distance is close to the market and ITC so you don't need to take a vehicle, just cross straight there.

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I***e

9.1

/10

Reviewed 53 week(s) ago

The room is spacious, the air conditioner is cold, the bathroom is okay, the receptionist is friendly, the extra bed is only 100 thousand, basically it's good.

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2 people find it helpful

A***a

Transit

6.1

/10

Reviewed 60 week(s) ago

OK, the staff is friendly. What bothers me is when the entrance access door is so complicated that it can't be tapped. Even though we asked security to open the door if we came from outside. Dirty toilet, dirty sheets, AC not cold.

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1 people find it helpful

Niken A. O.

8.5

/10

Reviewed 78 week(s) ago

The hotel is ordinary because the price is also cheap, but the service is really good, I really give it a thumbs up,

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3 people find it helpful

Nurani

9.7

/10

Reviewed 82 week(s) ago

Really recommended, good service, spacious rooms, satisfying, hopefully it will get better

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Dani A.

8.5

/10

Reviewed 86 week(s) ago

Comfortable and the receptionist is also friendly.

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Dinda M.

8.8

/10

Reviewed 89 week(s) ago

Had to move rooms several times due to disturbances, first the room had lots of mosquitoes because it was in the corner of the 1st floor, after moving it turned out the AC wasn't cold, finally the room was upgraded to Deluxe with facilities that weren't too different but better than before. The plus point, we were served well and friendly by the hotel staff. Hopefully the future will be better.

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2 people find it helpful

A lutfi M.

10.0

/10

Reviewed 93 week(s) ago

Very strategic location, comfortable, employee service is very friendly, the best really 👍

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Desti

10.0

/10

Reviewed 106 week(s) ago

It's really comfortable staying here. The feel is like home, cool and calm, the staff are all very friendly. Thanks ricozy hotel 🙏.

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1 people find it helpful

Ari A.

10.0

/10

Reviewed 115 week(s) ago

Strategic location on the side of the road, the rooms are quite spacious and comfortable. The check-in process is fast and the staff is friendly and very helpful. Unfortunately at the hotel there is no breakfast yet. But in the parking area there are lots of delicious and cheap food. Well maintained clean rooms. Next maybe I will check in again here 👌.

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1 people find it helpful

Alfian

6.0

/10

Reviewed 116 week(s) ago

The hotel room is clean, the bathroom is clean but the air conditioner in the hotel room doesn't turn on, only the air conditioner is open, just give up ordering a hotel room there.

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2 people find it helpful

Accommodation's Reply

18 Apr 2023

Good afternoon, Mr. Alfian. Previously, I would like to thank you for staying at our hotel, and thank you also for the criticism that Mr. Alfian conveyed for the progress of our hotel. With these obstacles, we apologize profusely for the inconvenience Mr. Alfian had during his stay and we will immediately check and fix the problem in the room that you occupy. Please if another time you stay overnight and face problems, please contact the hotel receptionist so that we respond properly immediately. Once again, I thank you for visiting Mr. Alfian at our hotel.

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Elfia

8.5

/10

Reviewed 117 week(s) ago

Staying the second time, it turns out that there have been many changes, hopefully it will get better and the prices will remain cheap among the surrounding hotels. The staff is kind and friendly, the check-in process is easy and fast, the rooms are well-maintained. Unfortunately the restaurant is still closed, to eat in front of the hotel/parking area there is a canteen. Near Cipulir Market, suitable for me as a trader or those who want to shop for clothes and other things, just walk.

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2 people find it helpful

Accommodation's Reply

18 Apr 2023

Good afternoon Miss Elfi. Thank you for visiting and reviewing our hotel. We look forward to your next visit. Thank You.

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Depi

9.7

/10

Reviewed 117 week(s) ago

The check-in process is fast, the hotel staff is friendly, the price is cheap but the rooms are quite large and clean. Even though the restaurant is closed and there is no breakfast, there are many selling around the hotel, and there is an ATM gallery, as well as near ITC Cipulir. For comfort, cleanliness and service. Okay.

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2 people find it helpful

Accommodation's Reply

18 Apr 2023

Good afternoon, Miss Depi. Thank you for visiting and reviewing our hotel. We look forward to your next visit. Thank You.

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PIPIT S.

4.8

/10

Reviewed 147 week(s) ago

The staff is very unfriendly, the air conditioner is not cold, the TV is broken, the mattress is dirty, the blanket has holes like used cigarettes, the first torn towels I entered I deliberately waited 15 minutes to find out if the AC was cold or not, when I asked to move rooms to the hotel even said the hotel said 10 minutes even though I had waited 15 minutes in the end because I was lazy to say again because the receptionist was rude, so I stayed at the hotel all night and it was too hot & the TV was broken.

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3 people find it helpful

Andi Sumarlan

4.8

/10

Reviewed 182 week(s) ago

Disgusted filthy messed up. Toilets are not proper. Blankets are not worth it.

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Dede S.

6.0

/10

Reviewed 207 week(s) ago

The air conditioner is not cold enough, access to the entrance is difficult, you have to ask the staff for help, so if you want to eat outside you can't lock it.

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siti n.

6.1

/10

Reviewed 223 week(s) ago

first I entered the room I wanted to lie down, the sheets were dirty, there was a mark of such a thing even though I just checked in from there already 🥴🥴 tyus when I went to the bathroom the toilet was dirty, the tires were dirty on the ceiling, there were cobwebs so yeah, that's about it.

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5 people find it helpful

Nurjen H.

8.5

/10

Reviewed 245 week(s) ago

Comfortable, friendly, really nice to be here often.

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Suci F.

10.0

/10

Reviewed 254 week(s) ago

Good service, clean comfortable room, all employees are friendly.

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Ervan b.

9.7

/10

Reviewed 263 week(s) ago

It's fun. ITC Cipel just crossing. The room is clean and spacious. Staff are friendly. Unfortunately the cafe is closed because it is in the post-pandemic covid, large parking area. Atm is independent and chants in the hotel parking lot. Only the WiFi signal is really weak in the room, but it's okay, recommended👍🏼

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1 people find it helpful

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