Overall Ratings & Reviews Grand Edge Hotel Semarang

Dear Guest. Thank you for taking the time to share your experience staying at Grand Edge Hotel Semarang. We apologize for the inconvenience you experienced regarding the noise from the bar area at night. This feedback is highly appreciated and will be our concern in evaluating the sound settings for the comfort of all guests. We hope to be given the opportunity to welcome you back with a more peaceful and enjoyable experience. Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang

Mr. Budi S. Thank you for sharing your experience. We apologize for the inconvenience caused by the sound of the music from Legend Club that was heard all the way to your room floor. We greatly appreciate this feedback and will immediately evaluate it with the relevant team to find the best solution for the comfort of our guests, especially at night. Your comfort is our priority. We hope to be given the opportunity to welcome you back with a much more peaceful and enjoyable experience. Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang

Dear guest. Thank you for sharing your experience of staying at Grand Edge Hotel Semarang. We are pleased to know that you felt quite comfortable during your stay at our hotel. Your feedback regarding the bathroom design, especially regarding the absence of a door to the shower area and the placement of the sink, is greatly appreciated. This will be our concern in evaluating and developing the facilities in the future. Hopefully we can continue to improve our services and welcome you back with a better experience. Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang

Dear Guest. Thank you for sharing your positive experience during your stay at Grand Edge Hotel Semarang. We are pleased to know that you enjoyed the comfort of your room, the city view from the pool, and the variety of breakfast we serve. We are also grateful to have been able to assist in securing your lost items and facilitate the hassle-free retrieval process. Guest satisfaction and comfort are always our top priorities. We look forward to your next visit! Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang

Dear Mr. Ruslan A. G. Thank you for sharing your experience during your stay at Grand Edge Hotel Semarang. We are pleased to know that you were overall satisfied. We also apologize for the inconvenience related to the lack of soundproofing in the room. This feedback is highly appreciated and will be a serious concern for our team in an effort to improve the quality of guest comfort in the future. We look forward to welcoming you back with a better experience. Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang

Dear Mrs. Nindi. Thank you for your positive review. We are pleased to know that the friendliness of our staff, the cleanliness of our rooms, and the taste of our breakfast have given you a pleasant impression. Hopefully we can continue to be your main choice when visiting Semarang. Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang

Dear Media I. Thank you for this short but meaningful review. We are glad to know that the cleanliness of the hotel, the quality of service, and the taste of our food gave you a positive impression. We look forward to your next visit to Grand Edge Hotel Semarang 💕. Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang

Dear Valued Guest. Thank you for taking the time to share your experience. We apologize for the inconvenience caused by the noise of the karaoke sound that was heard in the room and disturbed your rest time. This input is highly appreciated and will be a serious concern for management to immediately evaluate and handle so that it does not happen again in the future. We hope to be given the opportunity to welcome you back with a much more comfortable experience. Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang

Dear Mr. Diediek D. Thank you for the positive review that you have shared. We are glad to hear that you enjoyed our dishes, the variety of menus available, as well as the comfort of the room and the cleanliness of the hotel. We hope to welcome you back to Grand Edge Hotel Semarang in the near future. Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel SemarangThank you for the positive review that you have shared. We are glad to hear that you enjoyed our dishes, the variety of menus available, as well as the comfort of the room and the cleanliness of the hotel. We hope to welcome you back to Grand Edge Hotel Semarang in the near future. Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang

Dear Valued Guest. Thank you for sharing your experience during your stay at Grand Edge Hotel Semarang. We are glad to hear that you enjoyed the fast check-in process, the spaciousness of the Junior Suite, and the variety of our breakfast menu. We also apologize for the inconvenience you experienced regarding the room facilities and handling time. This feedback is our serious concern to improve our services in the future. Hopefully we can welcome you back with a more perfect experience. Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang

Dear Valued Guest. Thank you for your positive review. We are glad to know that the friendliness of our staff and the completeness of our facilities gave a good impression during your stay. We look forward to your next visit to Grand Edge Hotel Semarang. Sincerely, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang

Dear Guest, Thank you for your trust in choosing Grand Edge Hotel Semarang as your place to stay twice. We greatly appreciate your loyalty and are pleased to continue to provide a pleasant experience. We look forward to your next visit with even better service. Sincerely, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang

Dear Valued Guest. Thank you for your positive review. We are glad to know that the friendliness of our staff and the taste of our food impressed you. We hope to welcome you back to Grand Edge Hotel Semarang. Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang

Dear Valued Guest. Thank you for your positive review. We are glad to know that the location of our hotel and the friendliness of the staff have given you a good impression during your stay. We look forward to your next visit to Grand Edge Hotel Semarang. Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang

Dear Ms. Lili H Thank you for your kind words and continued trust in Grand Edge Hotel Semarang. We truly appreciate your loyalty and are always happy to welcome you back. Looking forward to your next visit! 😊 Warm regards, Junaedi Front Office & Guest Experience Manager Grand Edge Hotel Semarang

Dea Valued Guest. Thank you for taking the time to share your experience staying at Grand Edge Hotel Semarang. We greatly appreciate your appreciation for the hospitality of our staff. We also apologize for the inconvenience caused by the AC temperature setting and the condition of the toilet shower. We have forwarded this feedback to the relevant team for immediate follow-up as part of our commitment to improving the quality of facilities and guest comfort. We hope to welcome you back with a better experience in the future. Best regards, Junaedi. Front Office & Guest Experience Manager. Grand Edge Hotel Semarang

Dear Sir/Madam, Warm greetings from Grand Edge Hotel Semarang ✨. Thank you very much for taking the time to share your experience staying at our hotel. We are glad to hear that you enjoyed the entertainment facilities on the 2nd floor and felt comfortable with the cleanliness of the room and the friendliness of our reception team. However, we apologize for the unpleasant interaction when you met one of our staff in the elevator. We will convey this input directly to the relevant team as evaluation material so that our service remains consistent and optimal in all lines. We greatly appreciate your feedback and look forward to welcoming you back with a more enjoyable experience in the future. Warm regards, Junaedi- Front Office Manager