R***a

Staycation

8.5

/10

Reviewed 4 day(s) ago

Actually the place is nice, it's just that the hotel doesn't seem to be maintained.

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1 people find it helpful

a***i

Leisure

8.4

/10

Reviewed 6 day(s) ago

The staff was incredibly friendly and helpful, which made for a welcoming experience. However, the cleanliness was somewhat lacking and leaves room for improvement. I hope they address this issue soon, as I had a good time overall and look forward to visiting again.

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D***a

Staycation

10.0

/10

Reviewed 3 week(s) ago

Comfortable and cool even without AC.

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1 people find it helpful

Anton s.

9.1

/10

Reviewed 3 week(s) ago

The place is very comfortable, suitable for a staycation.

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1 people find it helpful

Yosep S.

9.7

/10

Reviewed 3 week(s) ago

A very impressive experience.

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1 people find it helpful

M***i

6.4

/10

Reviewed 5 week(s) ago

Well, the room was dirty and unclean. The sheets had blood stains on them, and even though they had been washed, they shouldn't have been used again. The TV's volume was broken, and the water provided was low.

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3 people find it helpful

M***d

8.0

/10

Reviewed 6 week(s) ago

I got a room in a wooden house, but the mattress was wet due to a leaking roof, and the blanket was stained. I complained afterward, but fortunately, we were able to change rooms. Please ask hotel management to double-check the hotel facilities or the room, and if anything is damaged, repair it.

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2 people find it helpful

R***a

Staycation

8.2

/10

Reviewed 6 week(s) ago

The staff is friendly, pleasant, and helpful. However, the wooden house rooms aren't suitable for seniors because they require a long climb up the stairs.

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1 people find it helpful

R***y

Leisure

8.5

/10

Reviewed 7 week(s) ago

The staff is very friendly, I also brought an elderly person yesterday, coincidentally there was an empty room near the reception so I was immediately moved because there was an elderly person there.

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3 people find it helpful

Dani i.

Leisure

10.0

/10

Reviewed 7 week(s) ago

A very comfortable hotel in the Lembang area. The location is beautiful, cool, and there are many room options. The facilities are complete. I wish there was a drinking water dispenser outside the room, as two bottles of water won't be enough. The lobby is quite far away, requiring climbing and descending stairs.

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A***s

9.4

/10

Reviewed 9 week(s) ago

Suitable for families, the air is very cool. For people coming from the city, it's very suitable here, peace of mind

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dini A.

8.0

/10

Reviewed 11 week(s) ago

Friendly staff, great view and delicious food

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1 people find it helpful

Ricky W.

9.0

/10

Reviewed 13 week(s) ago

Hot water is not ready, always have to inform when you want to take a shower

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1 people find it helpful

Asyri N. S. F.

Leisure

9.1

/10

Reviewed 14 week(s) ago

Very friendly service from the moment we arrived. The view is beautiful. However, if you choose a wooden room, it's located at the bottom, so it's quite tiring climbing up and down the stairs. The breakfast was delicious. The room was quite clean. The service was friendly and honest. If I forgot something, they immediately contacted me.

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1 people find it helpful

sardin

Leisure

9.1

/10

Reviewed 14 week(s) ago

The staff are friendly... The rooms are spacious and clean... It's just a shame the building seems to be lacking maintenance...

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2 people find it helpful

Hermansyah

Staycation

6.2

/10

Reviewed 14 week(s) ago

Rooms 20 and the adjacent rooms should not be offered to guests. Those who intended to get a view instead got a view of bamboo trees, which was actually scary because they were at the end. Early arrivals don't necessarily guarantee a good room; they're often given a room at the end, and late arrivals get a good view.

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5 people find it helpful

Oey W.

Leisure

9.7

/10

Reviewed 15 week(s) ago

Good service, just enter the hotel, the food is also delicious.

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4 people find it helpful

Alfiandy G. A.

Leisure

8.4

/10

Reviewed 22 week(s) ago

The staff are nice and friendly, it's just a shame the hotel doesn't seem to be well maintained, there's a restaurant but no buffet, breakfast is delivered.

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1 people find it helpful

Accommodation's Reply

10 Mar 2026

Lemon Lembang Hotel would like to express our gratitude for taking the time to review your stay. We apologize for any inconvenience you may have experienced during your stay. We will continue to strive to provide the best services and facilities in the future. Thank you again, and we hope to welcome you back to Lemon Lembang Hotel again.

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Verified Traveler

Leisure

8.3

/10

Reviewed 22 week(s) ago

I have stayed in Lemon Hotel twice in Rumah Kayu. I love the ambiance, I can see the forest down the hill, fresh air, and quiet. But I don't like the bathroom, it's not clean, and the hot water is not working properly. The room is not soundproof. What I love about Lemon Hotel is the location, lots of restaurants.

7 people find it helpful

Accommodation's Reply

10 Mar 2026

Lemon Lembang Hotel would like to express our gratitude for taking the time to review your stay. We apologize for any inconvenience you may have experienced during your stay. We will continue to strive to provide the best quality services and facilities in the future. Thank you again, and we hope to welcome you back to Lemon Lembang Hotel again.

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d***n

Staycation

6.1

/10

Reviewed 23 week(s) ago

The curtains didn't cover the entire window, leaving large gaps in all of them. My wife had no privacy, worried someone might walk by and peek. The bathroom had an unpleasant odor. It was clean, but it smelled bad.

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5 people find it helpful

Accommodation's Reply

10 Mar 2026

Lemon Hotel Lembang extends a warm welcome. Thank you for taking the time to write a review about your stay. We sincerely apologize for any inconvenience you may have experienced during your stay. We will continue to strive to provide the best quality services and facilities in the future. Thank you again, and we hope to welcome you back to Lemon Hotel Lembang.

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Lemon Hotel Lembang

Overall Ratings & Reviews Lemon Hotel Lembang

8.0

8.1

8.0

8.3

8.3

Traveller Reviews Lemon Hotel Lembang