Highland Resort & Nature Tours

Explore Highland Resort & Nature Tours
8.6
Very Good
From 239 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.2

Location

8.7

Service and Facilites

8.8

People often mention about Highland Resort & Nature Tours
All
Không khí (5)
Khoảng cách đến trung tâm (4)
Nhân viên thân thiện (4)
Không gian phòng (4)
Bữa ăn tại nhà hàng (4)
Khu vực xung quanh (3)
Đường đi (3)
Giờ nhận/trả phòng (3)
Cách âm (3)
Phòng ngủ (3)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Highland Resort & Nature Tours

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Very comfortable... at one with nature. Perfect for treating boredom.
Translated by Google Icon
See original
Find this review helpful?
J***r
icon-origin-TRAVELOKA
8.2
/10
Reviewed 19 week(s) ago
Actually I like this hotel, the location is a bit far from the main road so the atmosphere is quiet and not noisy. The view is beautiful, Besides that the staff is friendly, but there are some obstacles such as limited room availability, I ordered a standard and superior type but was forced to pay more from standard to superior because the distance between the two rooms was too far, okay I didn't mind, but after entering the room it turned out the TV didn't work or was broken and they said it couldn't be repaired. A little suggestion is that the room be cleaned more often because I found quite a lot of dust under the bed. (Oh yes, the room I booked did not include breakfast)
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
01 Nov 2025
Thank you for your valuable review and feedback. We are very glad that you were satisfied with the peaceful atmosphere of Highland Resort and the service of our staff. We apologize for the inconvenience caused by the room change, TV malfunction and room cleanliness issue. Your valuable opinion is very important to us and we will contact the housekeeping and management immediately to prevent the same problem from happening again. Thank you again for sharing your valuable experience. Thank you, Highland Resort & Nature Tour. Tomohon, North Sulawesi 📞(+62 ******More information)
Translated by Google Icon
See original
H***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
The best, the hotel staff is good✨️
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Oct 2025
Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience and that our staff made your stay enjoyable. Your kind words motivate us to keep providing the best service possible. We look forward to welcoming you back soon! Best regards, Highland Resort & Nature Tours ✨️
Guillaume P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
Very nice room with a nice view and nice staff, very good value for money.
1 people find it helpful
Accommodation's Reply
10 Oct 2025
Dear Guillaume, Thank you for your fantastic review! We’re delighted to hear that you enjoyed your room, the view, and our staff’s service. It’s wonderful to know you found great value in your stay. We appreciate your feedback and look forward to welcoming you back for another memorable experience! Best regards, Highland Resort & Nature Tours
M***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 26 week(s) ago
The staff is very friendly, the room is clean, the bathroom is spacious and clean, and the atmosphere is cool even without air conditioning. All in all ⭐⭐⭐⭐⭐
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Oct 2025
Thank you so much for your wonderful review! We’re thrilled to hear that you found our staff friendly and that you appreciated the cleanliness of your room and the spacious bathroom. Creating a comfortable and pleasant atmosphere is our priority, so it’s great to know you enjoyed your stay even without AC. We look forward to welcoming you back in the future! Warm regards, Highland Resort & Nature Tours
Rozanah A. F.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 65 week(s) ago
Very helpful and polite staff, loved the peacefull and quiet location with forest view. Generous room size and bathroom. Hope to come back again.
Find this review helpful?
Accommodation's Reply
01 Dec 2024
Thank you, Rozanah A. F.! We're delighted to hear that you enjoyed the peaceful and quiet location with the beautiful forest view. We're also glad our staff could make your stay pleasant. We look forward to welcoming you back soon! Warm regards, Charlie
G***t
icon-origin-TRAVELOKA
8.0
/10
Reviewed 85 week(s) ago
They allowed me to check in at 5am after horrendous travel from gorontalo, very helpful and truly want you to have the best experience. Location is quite a stretch from restaurants and the city, the room (standard) was spacious however the bed was an old spring mattress (pretty uncomfortable), the blanket was an old wool blanket wrapped in sheets (definitely needs a wash) and overall the room and the entire resorts feel like they need some work (broken wooden floors inside, windows didn't fully close etc.). Breakfast was nice however food ordered is quite pricey and takes a while. The review system on here sucks. I'd give it 7.5/10.
Read More
1 people find it helpful
Profile Picture
goei h. k.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 93 week(s) ago
Near to Bukitdoa, safety security, clean and refreshment air.
2 people find it helpful
Profile Picture
Fransiscus X. D. K. B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 198 week(s) ago
Spacious comfortable rooms. Cool air suitable for families, OK bathroom. Only yesterday the trouble on TV broadcasts didn't happen.
Translated by Google Icon
See original
3 people find it helpful
Profile Picture
Samuel R. P.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 208 week(s) ago
No toothbrush, toothpaste, slipper amenitis. Coffee and tea sachets were not provided, when I asked the staff, they said the price was cheap, so they weren't given even though compared to four-star hotels around, the contents were complete at the same price. A really disappointing breakfast a la cart was given indomie and the village paya planted around it was badly cut. Got it on a plastic plate and melamine. We ordered fried noodles, two fried noodles, but one of them was brought with bread even though the staff admitted that they saw it wrong, but they said it couldn't be replaced because it would be a funny number, but only in terms of service, fyi the bread was hard because of the cold weather. The advantage is that the staff is friendly.
Read More
Translated by Google Icon
See original
6 people find it helpful
Profile Picture
Teguh M. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 271 week(s) ago
It has changed for the better from yesterday, it's just that breakfast instant noodles, there is coffee because of the promo price ....
Translated by Google Icon
See original
2 people find it helpful
Shinta N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 273 week(s) ago
Friendly and good breakfast, there is warm water.
Translated by Google Icon
See original
3 people find it helpful
Profile Picture
Popi P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 274 week(s) ago
Friendly staff, very comfortable place. Great view. Clean rooms, clean bathrooms and nice. hot water works. Overall really good. when will you come here again
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Whining P.
icon-origin-TRAVELOKA
7.2
/10
Reviewed 274 week(s) ago
The room obtained does not match expectations as the picture shows. I ordered deluxe at a fairly expensive price (550) but it turned out that the facilities did not match what was written in this application, there was no refrigerator and bathup. When asked, the prison was not satisfactory because he blamed the application more. Breakfast only has a choice of jam bread or instant noodles. Hopefully it can be fixed again, especially the reviews n photos presented in the application must match reality so that customers don't feel cheated. thanks.
Read More
Translated by Google Icon
See original
6 people find it helpful
Imelda R. S.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 288 week(s) ago
The place is comfortable, the rooms and toilets are clean, the service is friendly and responsive when we report the water does not turn on, just for a very simple breakfast (we can only choose bread or instant noodles).
Translated by Google Icon
See original
1 people find it helpful
Victor A. F. W.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 292 week(s) ago
Great place, offers country side living. Quick response and good hospitality. it has free WiFi and hot water too. Thank you Highland resort.
Find this review helpful?
Profile Picture
Teguh M. N.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
5.1
/10
Reviewed 311 week(s) ago
Please accept more care for consumers who have ordered via online even already paid directly H-1 rooms are still available 2 rooms but after coming tau2 there is someone, love to send option to stay in the deluxe which costs 200 thousand when we rent in a suite price of 550. .. finally we ourselves took optionally to rent in the grand suite, the price of the direct message was only 650 thousand but suru added a difference of 176 thousand ... he said the traveloka transfer to them is not like in the application ... and even then at 9 o'clock we must immediately move to suite ... for the room facilities, the water heater will cool down soon and then they have to wait 30 minutes? helow while bathing suru wait 30 minutes pause? there is a new bathtub, a quarter of it is cold, the water coming out of the faucet ... 😅 the water from the closet's faucet smells like scent too ... the food if you buy it is really good, but for free (breakfast), you taste good with scent ... please also be attentive this resort is not a jasmine class hotel 😅 so please repair the service to local customers not just long distance serviceable ... well please keep the ant room clean too where red ants are also ... the wifi is also super slow
Read More
Translated by Google Icon
See original
7 people find it helpful
Profile Picture
Pinonto R. M. S.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 315 week(s) ago
Very cool place, quiet location but not too far from the city of Manado. Next time to Manado stay at this hotel only
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Sophian H. A.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
10.0
/10
Reviewed 317 week(s) ago
It's fun to enjoy a vacation in a very beautiful, quiet and very beautiful place.
Translated by Google Icon
See original
Find this review helpful?
Dewi R.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 320 week(s) ago
All good good service. TV channel is really bad.
Translated by Google Icon
See original
1 people find it helpful
Number of reviews per page
20
40