Not very clean, facilities are lacking, hotel condition is a bit old, location is close to the beach.

I've stayed at this hotel twice. The first time was okay, the receptionist was okay, and the restaurant service was also okay. The second time, the receptionist was okay, but a different person from the first. The restaurant service was also different the second time. I asked for a welcome drink, but she spoke too quickly, and I was confused. On the second attempt, she looked away and repeated herself in a lazy tone. I still understood. The next day, I wanted breakfast; I had a morning appointment. The restaurant breakfast voucher said 6:30-10:00. I arrived at 6:32. It was the same woman I'd asked for the welcome drink from the previous afternoon. I was polite and polite when I asked about breakfast, but she replied curtly, "Not yet, until 7:00." I was curt. At least there should be an apology, or if not, at least control your tone; don't be curt like someone who's lazy and reluctant. Not everyone comes to vacation and enjoy their free time; some stop by for business. Some people don't like delays, and I'm no exception. If it's 7:00 AM, just write the appropriate time on your voucher. Hospitality companies should pay attention to this. Please improve this in the future. This leaves me with a negative impression and makes me uncomfortable about returning to Tanjung Pesona.

Tanjung Pesona Beach boasts a vast expanse, but unfortunately, it's poorly maintained. The public restrooms are dirty, and some of the doors are broken. The beach area also looks dirty and smells. I stayed in a Standard room. The amenities were quite complete, but the room's cleanliness was disappointing. The bathroom smelled of urine, there was hair in the shower drain, the toilet was dirty, and the towels also smelled. The nightlight didn't work, and the bathroom door wouldn't close from the outside. While looking for a power outlet behind the desk, I found animal feces. Honestly, my stay there was a hair-raising experience. The only positive thing I experienced was the cool air conditioning in the room. Otherwise, my stay was very disappointing. Hopefully, the management will pay more attention to cleanliness and facility maintenance, as this place has great potential.

Okay everything except the food, for a hotel of this class I felt the food was less than satisfactory.

⭐⭐⭐⭐ Great service, everything is as expected.

Highly recommended. The service is friendly and fast. The rooms are clean and smell great. I'll definitely stay here again next time.

Fun family and kids vacation.

Great view and big hotel, but the toilet smells kinda bad.

The room is comfortable, the price is affordable, and the view is great. I'd stay again.

Fun for kids' holidays, cool.

Very friendly and the view is great

Hopefully the food will be tastier and more varied.

The beach view is refreshing, you know. It's cool, and the food is delicious.

The hotel staff was very helpful with the check-in process.

Absolutely fantastic, highly recommended for a stay in Tanjung Pesona. The location is great, the sights are beautiful, and the photo spots are great.

Perfect for my type of family.

It's a shame that a hotel this spacious and beautiful is so poorly maintained and unclean. The cleaning staff doesn't follow standard operating procedures (SOP). I stayed for four days. The room was only made up and mineral water was added; nothing else was replaced. The bed sheets and pillows were stained upon arrival. I informed the cleaning staff, but they weren't replaced until I left. So, please pay attention to cleanliness, both inside the room and around the hotel.

Suitable for families. The beach is beautiful.

The hotel staff is friendly and the environment is clean.

Very satisfying trip to Tanjung Pesona Hotel