I booked a non-smoking room and was given a smoking one. The second day, my room was cancelled because I didn't check the booking details. Check-in was delayed until almost 3 p.m., and I was only able to check in after a lackluster receptionist.

Nice, friendly, comfortable, good staff.

My favorite place... the best and really worth it

The room was fairly clean, and the staff was friendly. The only downside was that the elevator on the second floor hadn't been repaired.

We booked this hotel last minute for the trip as all hotels were sold out. This hotel is old style. With the cheap price, I know I actually cannot complain. But it could be better if they cleaned the room properly as dust was everywhere on the furniture, the aircon was dripping water and not clean, as we fell sick the second day.

The room is not very clean, sometimes there are stains on the sheets.

Best, friendly and polite staff. Keep it up.

The hotel staff was very friendly and helpful during hotel check-in.

The best, quiet atmosphere, friendly staff. Keep it up.

Best, calm atmosphere and quality

best close to the city and restaurants

The hotel staff is pleasant, friendly.

It's pretty good for the price. The location is easy to get anywhere.

The room is full of smoking smell. From the moment I entered the hotel, I felt a smoking smell. No extra water bottle could be provided when I requested it. Also, the Wi-Fi is very slow; I have recharged extra on my own to have connectivity. Also, the bed in the room has small flies around. They can maintain it in a better way by adding room fresheners to maintain a good smell and good feel in the room.

Comfortable... Neat, clean rooms... Very close to Nagoya Mall... Close to the food court, restaurants, Alfa, and laundry area. Where the hotel price is cheap/night.

less maintenance so the room is even better

Overall, it's good, close to the business center, close to food, express check-in/check-out... 👍

It's good, but when I first arrived I was given a standard room even though I had ordered a superior room. The next day I asked the receptionist, and fortunately the one wearing the headscarf was kind and wise and was immediately moved to a superior room.

The TV in the room is having problems and there are no broadcasts, the AC is also not cold enough, hopefully this time it will meet expectations, try again.

The bed is comfortable, but unfortunately the room still need improvement.