Grand Nanggroe Hotel

Explore Grand Nanggroe Hotel
7.5
Pleasant
From 346 reviews
Provided by travellers on
Cleanliness

7.1

Room Comfort

7.3

Meal

7.2

Location

7.6

Service and Facilites

7.4

People often mention about Grand Nanggroe Hotel
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Family Friendly (4)
Staff Friendliness (4)
Ambiance (4)
Bedroom (4)
Check-in/out Time (3)
Bathroom (3)
Hotel Area (3)
Distance to City Center (2)
Surroundings (2)
Activity Option (2)
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Traveller Reviews Grand Nanggroe Hotel

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40
Customer reviews
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Azilul N.
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8.5
/10
Reviewed 4 week(s) ago
The hotel is very comfortable and friendly.
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D***i
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Staycation
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6.7
/10
Reviewed 18 week(s) ago
The hotel staff were very friendly, plus we could swim freely because it was quiet. The downside was quite disappointing because I'm a breakfast hunter, if breakfast was like that in a regular hotel without stars, you can get it 😇 My bed was full of tiny red ants, the shower in the bathroom was rusty. The room was spacious enough, the kids could play, the wifi was just so-so because the network often dropped, there weren't many TV channels to choose from and the channels were as crowded as ants.
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Verified Traveler
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8.5
/10
Reviewed 28 week(s) ago
All good, nice stay. Good price.
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A***o
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5.0
/10
Reviewed 28 week(s) ago
Had an unpleasant experience because someone broke into the room without knocking using an access card from who knows where, and the hotel only apologized without wanting to provide access to check the CCTV and without any compensation while laughing hysterically.
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1 people find it helpful
K***h
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Leisure
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5.7
/10
Reviewed 63 week(s) ago
The hotel was really dirty, the floor of the room was dirty, and there was only 1 sandal. Luckily I only stayed overnight. I checked in at 11pm and checked out at 8pm.
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2 people find it helpful
P***n
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10.0
/10
Reviewed 75 week(s) ago
Highly recommended hotel, don't hesitate to stay here.
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A***n
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5.0
/10
Reviewed 77 week(s) ago
I did not like the food. Poor quality.
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D***i
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6.9
/10
Reviewed 100 week(s) ago
It's still hot and I have to change rooms the second day
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2 people find it helpful
I***n
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7.4
/10
Reviewed 102 week(s) ago
I stayed here for an office event with an 8 hour road trip arriving in the morning but the female receptionist service was not friendly, when I asked to check in early the response was not friendly. M9hon management was briefed again by female receptionists to be friendlier.
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4 people find it helpful
Lita O.
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6.4
/10
Reviewed 129 week(s) ago
Resepsionisnya pas dateng gak ada senyumnya. Gak ada ramah-ramahnya. Kita yang jadi tamu ngerasa kayak gak diharapkan dateng. Setelah malam baru resepsionisnya ganti dengan yang lebih ramah. Semoga bisa di perbaiki untuk garda depannya.
3 people find it helpful
Budi A.
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6.1
/10
Reviewed 149 week(s) ago
The room is quite clean, only the toilet is dirty, the porous door, the sink is clogged, the wifi doesn't reach the room.
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1 people find it helpful
Rahma M.
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8.5
/10
Reviewed 151 week(s) ago
The room is OK, suitable for children, there is a pool, but the pool is deep for children, so parents also have to go swimming, the food is bland, not tasty, when eating outside while watching children swimming, it smells like cat poop, so it doesn't get worse appetite. Please service again.
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3 people find it helpful
Nila W.
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8.5
/10
Reviewed 151 week(s) ago
The children are happy because there is a swimming pool, only the shower in the bathroom is not. It's so tight, so if you take a long shower it's clean.
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1 people find it helpful
Bayu L.
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6.0
/10
Reviewed 153 week(s) ago
Old hotel and poorly maintained. There 's not enough lighting in the room, bathroom is too dark, furniture is old. The room is not sound proof so the noises from the corridor can still be heard loudly from inside the room. Not gonna stay here again.
2 people find it helpful
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Farid R.
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6.0
/10
Reviewed 154 week(s) ago
Saya check in sekitar jam 10 malam, di lobby tidak ada orang. Resepsionis sedang tidak ada, saya nunggu lima menit baru datang disambut dengan tidak ramah. Pelayanan sangat buruk. 🙏🏻.
2 people find it helpful
Accommodation's Reply
11 Jul 2023
Sorry sir for the inconvenience, we will evaluate it for the officer on duty on that date. Warm regards. Grandnanngroe hotel.
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Budi A.
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6.6
/10
Reviewed 160 week(s) ago
This hotel is expensive but does not match the facilities, the rooms are pretty clean, only the bathrooms are dirty, the hotel is old, the swimming pool is clean. Wifi can't connect in the room.
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3 people find it helpful
MaschariS
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8.5
/10
Reviewed 199 week(s) ago
Alhamdulillah, everything is fine.
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1 people find it helpful
Muammar
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6.3
/10
Reviewed 202 week(s) ago
The location is good but the service is not fast. Rooms & toilets are not clean.
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Nurtaiyah
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9.3
/10
Reviewed 207 week(s) ago
Convenient, only if you don't have a vehicle to eat, you have to order an online driver
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tessa s.
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6.0
/10
Reviewed 211 week(s) ago
From the outside view the hotel is cool. After entering the room, it doesn't match the view from the outside.
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2 people find it helpful
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