8.5
Very Good
From 1,554 reviews
Provided by travellers on
Cleanliness

8.4

Room Comfort

8.6

Meal

8.3

Location

8.5

Service and Facilites

8.6

People often mention about Pines Garden Resort
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Room Space (44)
Ambiance (38)
Staff Friendliness (37)
Bedroom (35)
Surroundings (34)
Taste (34)
Bathroom (29)
Family Friendly (28)
Hotel Area (26)
Check-in/out Time (24)
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Traveller Reviews Pines Garden Resort

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40
Customer reviews
Karlina M.
icon-Staycation
Staycation
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9.1
/10
Reviewed 1 week(s) ago
Always a destination to stay when on vacation to Tretes, spacious hotel rooms, clean and comfortable, large and clean swimming pool, cool and fresh air even though there is no AC, affordable prices, the environment is surrounded by trees, the quiet atmosphere and the sound of cicadas make it comfortable, for a delicious breakfast menu. Maybe the thing that can be improved is the wifi, for wifi sometimes it answers sometimes it doesn't. In addition, the hot water is still not hot enough, it tends to be warm. The rest of this hotel remains our family's favorite.
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Guest
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Staycation
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9.4
/10
Reviewed 1 week(s) ago
worth the price. economical hotel with a soothing view & spacious room. my family and I stayed on the 4th floor and could see the sunrise, right next to the entrance of the Kakek Bodo waterfall. the swimming pool is spacious & does not smell of chlorine. but you have to be ready for vehicle performance because access to the hotel is quite uphill.
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Puji W.
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Staycation
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9.7
/10
Reviewed 2 week(s) ago
Ci, at 1 pm you can enter the room, it's clean, the hot water shower works, the food in the cafe is also delicious, the service is very friendly. The balcony is also nice for relaxing with my husband and children, I really enjoyed staying there. I just feel like the waterfall in front of me is really quiet now... even though your idol used to be the Kakek Bodo waterfall
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chindera
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
Hot water is not optimal, only 1 TV channel is available
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good view, soo beautiful and very clean and fresh environment👍
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Dwi H. S.
icon-Leisure
Leisure
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10.0
/10
Reviewed 5 week(s) ago
A memorable experience here. So comfortable, besides staying there, there is also a walking tour of the Kaki Bodo waterfall.
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1 people find it helpful
Rafi D. Q.
icon-origin-TRAVELOKA
6.8
/10
Reviewed 5 week(s) ago
not according to the hotel order plus breakfast, it turns out there is no breakfast, only given 1 choice
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Accommodation's Reply
22 May 2025
Warm greetings from us Pines Garden Resort, Thank you for staying with us and your feedback will be improved and hopefully you will come back to us again, Greetings from us Feel Free Like Home.
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Mauliddiya D. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The hotel is very spacious and antique But clean and comfortable Unfortunately there is no AC so it is sometimes a bit hot at night
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Lukrisia M.
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Staycation
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10.0
/10
Reviewed 6 week(s) ago
very happy to be able to stay at this hotel. the room is comfortable, the view from the room is super cool, the atmosphere is calm, the staff is very friendly, and the price is still very affordable 🫶🏼 hopefully next time we can stay here again with our extended family.
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1 people find it helpful
Desi R.
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Staycation
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10.0
/10
Reviewed 6 week(s) ago
Initially interested in the reviews from visitors who have stayed here, it turns out that it is really good & very comfortable besides the entire area & hotel facilities are clean + neat, the friendliness of the staff, the varied food and drink menu plus the taste of the food is addictive, I like the Classic Natural Interiors the most according to the natural conditions. If you want healing typis" / Staycatoon, Pines Garden Resort is the choice
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1 people find it helpful
D***s
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Very comfortable and nice for family
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1 people find it helpful
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Sandy S. W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I checked in on April 30, 2025 and checked out on May 1, 2025, got a room in 2007. The room is spacious, although without AC but it is already cold. Hot water for bathing works. The bathroom is also spacious. What needs to be considered is the cleanliness of the balcony and many TV channels are missing. But in Tretes, how can you watch TV?! 🤣 The swimming pool water is cool and fresh! The atmosphere around the hotel is surrounded by trees. Suitable for family vacations. When I checked in, the occupancy was low so breakfast was a la carte. The rawon was delicious. Nothing to complain about this hotel. RECOMMENDED!
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R***n
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
So far so good and a great place.
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y***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The hotel is very comfortable, clean too. I will definitely come here again sometime.
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1 people find it helpful
Accommodation's Reply
22 May 2025
Warm greetings from us Pines Garden Resort, Thank you for staying with us and your feedback will be improved and hopefully you will come back to us again, Greetings from us Feel Free Like Home.
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Yonita F. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The staff are friendly and very helpful, but the food needs variety and attention to taste.
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Intan k. D.
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Leisure
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8.4
/10
Reviewed 11 week(s) ago
opening the room door is difficult, have to try back and forth, the pop up sink does not work properly, and there is no AC in the room. The swimming pool area looks shabby because there are many unused woods. The quality of the staff is okay, can provide assistance quickly
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Accommodation's Reply
11 Apr 2025
Warm greetings from us at Pines Garden Resort. Thank you for staying with us.
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ginanjar a. s.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Very comfortable hotel, the staff is very helpful, very friendly
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2 people find it helpful
V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
The place is spacious, but the road access to the hotel is a bit scary because it is very uphill, especially at night the road is very dark. The hotel room is spacious, the balcony is large, there is no AC but it is cool, fortunately. The swimming pool is large with a direct view of tall trees.
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1 people find it helpful
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
The location is very good for refreshing, the cool mountain air, beautiful scenery is very supportive for resting here. The hotel is quite clean, the food is varied
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2 people find it helpful
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Adi S.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
When we first entered, we were surprised because the mattress was not ready, the position was still not arranged and there was no blanket, maybe they forgot during the cleanroom but the hotel staff immediately arranged and cleaned the mattress. Like an old hotel, the atmosphere is rather quiet, suitable for those who want to be alone. Limited TV channels are not up to date.
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5 people find it helpful
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