De Lemon Gatsu Hotel

Explore De Lemon Gatsu Hotel
8.1
Very Good
From 433 reviews
Provided by travellers on
Cleanliness

7.8

Room Comfort

8.0

Meal

7.7

Location

8.1

Service and Facilites

7.7

People often mention about De Lemon Gatsu Hotel
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寝室 (8)
バスルーム (8)
市内中心部までの距離 (5)
スタッフの親切さ (5)
チェックイン/チェックアウト時間 (5)
雰囲気 (5)
アクセシビリティ (4)
家族向け (4)
Wi-Fi (4)
ホテルエリア (4)
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Traveller Reviews De Lemon Gatsu Hotel

Number of reviews per page
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40
Customer reviews
D***i
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6.4
/10
Reviewed 1 week(s) ago
Yeah, it's not bad, at that time the AC was having problems and we had to change rooms 3 times hehehe but the staff tried to give us a comfortable room in the end, thanks
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Y***i
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8.5
/10
Reviewed 2 week(s) ago
the staff is friendly, but the room is not very clean
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K***t
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8.0
/10
Reviewed 8 week(s) ago
The toilet smells, the AC is not cold enough. Please improve the cleanliness. The rest is good.
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C***r
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Improve and improve even better
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A***o
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Leisure
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9.1
/10
Reviewed 11 week(s) ago
Overall quite good and clean.
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I***I
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10.0
/10
Reviewed 26 week(s) ago
From the outside it's amazing but the inside is luxurious, beautiful, the water heater works well👍
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Noviani d. P. e.
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8.5
/10
Reviewed 27 week(s) ago
It's not as bad as people say, except the soap is empty, but the room is quite comfortable for this price.
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1 people find it helpful
S***i
icon-origin-TRAVELOKA
6.3
/10
Reviewed 30 week(s) ago
Empty soap, dull towels, no Wi-Fi password.
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1 people find it helpful
A***i
icon-origin-TRAVELOKA
5.7
/10
Reviewed 58 week(s) ago
Dirty and dusty, lots of mosquitoes. Dirty spray like never been replaced.
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Anak
icon-origin-TRAVELOKA
5.4
/10
Reviewed 61 week(s) ago
The room was still dirty, the pillowcase was dirty. When checking in, I asked if there were towels or not, the staff said the towels were being laundered, but until the next day there was still no clarity about the towels. The toothbrush, although still in the packaging, was very dirty and had lizard droppings.
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1 people find it helpful
Accommodation's Reply
17 Oct 2024
Thank you for your review. We will improve our poor cleanliness and service.
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M***d
icon-Leisure
Leisure
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5.7
/10
Reviewed 62 week(s) ago
For those who need more comfort, it's better not to book this hotel, because: 1. The bathroom has a lot of cigarette butts. 2. There is only 1 towel, even though I asked the staff, it wasn't delivered until check out time. 3. The AC is not cold enough. 4. Bottled drinking water must be requested first, it should have been provided. 5. The toilet for flushing is broken. This hotel is only cheap at only 240 thousand but because of the problems above, it's not worth paying that much. The hotel must improve the quality of its services.
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4 people find it helpful
Accommodation's Reply
17 Oct 2024
Thank you for your review and we apologize. We will improve our poor cleanliness and service.
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I Putu A. S.
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10.0
/10
Reviewed 68 week(s) ago
Strategic location close to city access.
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2 people find it helpful
A***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 70 week(s) ago
Over all good 👌🏻. Clean, comfort, hot water active.
2 people find it helpful
t***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 80 week(s) ago
I booked 2 nights for 2 rooms. I checked in at night, it turned out the room was very dirty, the room smelled of cigarettes, the sheets were dirty, the toilet was broken, the service was also very indifferent, in the end we didn't stay because the room was not fit for habitation. Oh my gosh, it was really bad. Super disappointed. Hopefully it will be noticed and improved.
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1 people find it helpful
Yanti s. n.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 84 week(s) ago
Staff hotel tidak siap untuk memberikan fasilitas kamar seperti handuk, tissue, keset, shampo. Wellcome drinknhari kedua harus di minta. All fasilitas yang disebut di atas harus dikinta juga.
2 people find it helpful
Nyoman S.
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6.1
/10
Reviewed 89 week(s) ago
Kamar tidak terawat, air di untuk mandi sangat kecil dan cuma netes doang. Lapor ke reception alasannya memang airnya kecil 😁🙈.
4 people find it helpful
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cristy e. g.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 100 week(s) ago
Saya sudah 3 kali menginap di sana, untuk harga terjangkau, kamar bersih dan ada parkir mobil aman.
2 people find it helpful
Mandani I.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 101 week(s) ago
Buat hotel kategori bintang 1, kamar deluxenya ga begitu buruk. Masih nyaman digunakan. Tapi saya kurang aja sama pintunya yang gagangnya lepas gini. Tolong segera diperbaiki ya.
1 people find it helpful
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Ni Wayan W. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 102 week(s) ago
Awesome for that price. Thank youu.
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2 people find it helpful
Isma W.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 120 week(s) ago
Enough once do not want to repeat again.
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2 people find it helpful
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